Name: RUMKI MANIK ROY

Contact no.: +91-909*******

Email ID: admtvb@r.postjobfree.com

Address for Correspondence: Plot No. 65A, Manik Roy c/o G.K. Shahani, Bajrang Society, Manavseva Nagar, Seminary Hills, Nagpur 440006

CAREER OBJECTIVE: To work in an organization where I am able to contribute to the organizations growth and profitability with my skill and in turn get an opportunity to gain exposure and expertise that would help me build a strong and successful career.

WORK EXPERIENCE:

Company : TATA Consultancy Services.

Duration: Feb 2019 Current

Domain: Human Resource Outsourcing

Place : Nagpur

Role: Process Associate (US -Onboarding Process)

Work Responsibilities:

To ensure all the screening activities are completed and executed in a timely & accurate manner.

Ensuring SLA achievement for the screening.

Ability to prioritize, multi task, problem solving

To bring order and structure, and focused management attention to the clients or consultants in order to gain their satisfaction.

Understanding the sense of urgency for the resolution.

Establishing correct expectation, enforcing relief and resolution through effective commination.

Client & Customer Handling Handled critical accounts with strict compliance, which also included coordination with multiple recruiters, Client Account Directors and BDM in regards to the timely onboarding of consultants.

Ensuring cliebts and consultanta concerns are resolved in a timely manner.

SOP Drafting and Review Assisted in drafting for SOPs for the team and reviewing the same with the client for the successful implementation.

Emails Management & Delegation Ensuring all the emails are assigned to the concerned coordinators and all the department processes are completed and executed in a timely manner.

Execute due diligence as per the defined process and guidelines.

Taking care of On-boarding and background paper work for various consultants.

Handling Inbound and Outbound calls.

Responding to consultant Status and inquiries in a timely manner and followed up when answers are not immediately available.

Coordination with various background vendors regarding the background and drug screening of the consultants.

2. Company: AEGON LIFE INSURANCE COMPANY

Designation: Relationship Manager

Place : NAGPUR

Task/Responsibilities:

Responsible for developing a strong professional network and utilizing that network to bring in new business referrals on a regular basis.

Sold company products and services and achieved a proportionate sales target.

Identified customer needs and developed value added proposition proposal and pricing.

Prepared activity reports and distributed marketing materials.

Researched and identified market prospects and targets.

Developed systematic marketing campaign.

EDUCATIONAL QUALIFICATIONS:

COURSE

YEAR OF PASSING

NAME OF INSTITUTE

UNIVERSITY/ BOARD

Marks Obtained/ CGPA

MBA

(Marketing & HR)

2016-2018

Department Of Management Technology, Shri Ramdeobaba College of Engineering & Management. Nagpur

RTM. Nagpur University, Nagpur.

7.61 CGPA

Graduation

BBA

2013-16

Tirpude Institute of Management & Education, Nagpur

RTM. Nagpur University, Nagpur.

56%

HSC

2011-13

Dayanand Arya Kanya Vidyalaya, Nagpur

Maharashtra Board

56%

SSC

2011

Providence Girls High School, Nagpur

Maharashtra Board

70%

SUMMER INTERNSHIP PROGRAMME PROFILE:

1. Company: BIRLA SUNLIFE INSURANCE

Duration : 53 days

Place : NAGPUR

Task/Responsibilities: Media Planning and Advertising Strategy and Implementing, Selling Policies.

Total Target:

Successfully Converted 1 Client for BSLI Vision Money Back Plus Plan for Tax solution.

SIP ACHIEVEMENTS:

1. Learned to tackle different queries and doubts of clients.

2. Learned the buying behavior of clients towards life insurance products.

3. Developed referral market.

2. Company: Techops Infrastructure Pvt. Ltd. Nagpur.

Duration : 53 days

Place : NAGPUR

Responsibilities: Selling of flats

3. Company: BIG BAZAR

Duration : 6 days

Place : NAGPUR

Task/Responsibilities: Convincing customers, Managing, Selling products

Technical & Domain Skills

MS Excel

MS Outlook, Outlook 365

SilkRoad (Onboarding Portal)

Hand on experience on various background verification portals (Sterling, HireRight, FADV, TrueScreen, etc).

US Background & Drug Screening Process

PROJECTS UNDERTAKEN:

A Study on Investment Perception of Retail Investor in Nagpur City towards Investment made by FII.

A Study on Promotional Strategies adopted by Softsense Technoserve India Private Limited.

CERTIFICATIONS:

Star Performer Award

Online Research on QuestionPro

Excel

OTHER ACHIEVEMENTS:

Published research paper in International Journal titled "A Study on Buying Behavior of Customers towards Big Bazaar".

EXTRA CURRICULAR ACTIVITIES:

Participant in college activities.

Worked as coordinator at Crescendo Event during the year 2015-16 at Tirpude College.

MY STRENGTHS:

Commitment, Hardworking, Self-motivated, Positive Thinker.

PERSONAL DETAILS:

Fathers Name: MANIK ROY Mothers Name: MITHU ROY

Date of Birth: 11 Nov 1995

Gender: Female Nationality: Indian.

Languages Known: English, Hindi, and Bengali.

Permanent Address: Plot No. 65A, Manik Roy c/o G.K. Shahani, Bajrang Society, Manavseva Nagar, Seminary, Nagpur 440006

DECLARATION:

I, the undersigned hereby declare that the above given information is true to the best of my knowledge.

Date:

Place: Nagpur RUMKI ROY

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