Marketing Associate Media Relations

ARSEMA ASGHEDOM

Professional Summary

Communication/Marketing Associate Professional with 3 years of experience in devising successful media strategies and orchestrating special events. Energetic and empathetic bringing robust background in engineering messages to boost company image and preparing supporting profes- sionally written materials. Driven to craft targeted messaging to promote and inform general public of events, promotions and campaigns. Experienced in leveraging detailed analytics reports to monitor and document success. Enthusiastic and eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of opera- tional improvements, social impact and training in project management . Motivated to learn, grow and excel as a contribution to the public school system. Skills

Work History

Administrative Assistant 05/2018 to 04/05/2020

CBCB – Berkeley, CA

• Provided two years of progressive administrative support to a distribution company.

• Promptly and courteously served over 1000 clients and employees daily within the company.

• Consistently provided friendly, personable service to each client adapted to diverse work styles and provided team delegation when needed

Los Angeles, CA 94704 408-***-**** admtuz@r.postjobfree.com

• Team Leadership

• Training and Development

• Performance improvement

• Leadership communications

• Interpersonal and client communications

• Marketing communications expertise

• Installer Communication

• Exemplary Communication Skills

• Organizational skills

• Project Management

• Strategic Planning

• Documentation and control

• Excellent multi-tasking ability

• Public and Media Relations

• Staff Management

• Client communication

• Provided appropriate phone etiquette and support to clients Learned organizational process- es, policies and procedures

• Simultaneously managed tasks associated with an office environment, such as supply man- agement, scheduling, and utility maintenance

• Created and updated physical records and digital files to maintain current, accurate and compliant documentation.

• Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.

• Prepared and distributed team-based communications to foster collaboration and enhance team morale.

• Interacted with vendors, contractors and professional services personnel to receive orders, di- rect activities and communicate instructions.

Marketing Manager 05/2017 to 04/2020

La Lee’s – Berkeley, CA

• Delivered enthusiastic and customer-oriented service in high volume operation environments.

• Successfully provided leadership as well as conflict resolution for high revenue performance.

• Hired, trained and led staff members to perform confidently and effectively in all positions In- creased customer engagement on company social media accounts by 20% through interac- tive promotions and contests Familiarity with training staff to use POS systems.

• Excellent interpersonal skills and ability to maintain positive attitudes in high-stress situations.

• Extensive knowledge of rules and regulations set forth by the National Alcohol Beverage Con- trol Association, American Food Safety Institute, and United States Labor Law.

• Capitalized on industry and marketplace trends to strategize solutions and enhance business operations.

• Improved product marketing objectives by constructing communication initiatives and brand- ing strategies to increase client outreach.

• Devised and deployed online marketing plans with effective SEO, social media and viral video campaign strategies.

• Developed innovative and targeted collateral to support overall branding objectives. Personal Banker 2 / CSSR 01/2013 to 01/2017

Wells Fargo – San Francisco, CA

• Conveyed excellent client handling financial support and various banking needs.

• Built relationships with existing customers to sustain high satisfaction ratings and retention

• Reviewed and approved overdrafts and checks for cashing, and answer questions on ac- counts, loans, and statements

• Prepared credit and financial information to streamline loans processing for mortgage, install- ment, and discount loan transactions

• Prepared loan worksheets for submission to loan processing for closing documents.

• Continually boosted branch production and revenue by 80% by consistently meeting all monthly and quarterly sales goals.

• Created innovative financial solutions to meet customer needs and provide competitive edge.

• Established new accounts for high net worth individuals and serviced existing accounts to maximize revenue.

• Worked closely with management to strategize sales techniques to increase branch produc- tion and customer service.

• Consistently ranked in top 1 for sales in district of over 300 bankers.

• Balanced cash drawers and vault accounts on daily basis with zero discrepancies. Education

Bachelor of Arts: Communications 06/2020

CommunicationsSan Francisco State University - San Francisco, CA Minor in Africana Studies

Associate of Science: Science, Business Communications 06/2018 Berkeley City College - Berkeley, CA

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