General Electric Service Specialist

Jacqueline Chestnut

HR Representative & Graduate Student • Atlanta, GA • 513-***-****

admtqz@r.postjobfree.com • LinkedIn Profile

HR Graduate Student with 3+ years of providing outstanding HR Support and Customer Service to direct reports, peers, business leaders, and customers, with a strong focus on Staffing, Employee Relations, & Business Strategy. Natural ability to build strong relationships across the organization. EDUCATION

Masters in Human Resources April 2020

DeVry University - Duluth, GA

Relevant Courses:

• Strategic HR Management

o Takeaway: Managers are largely responsible for people decisions. Therefore, it is imperative that people managers and HR partner in the development of people strategic direction and initiatives.

• Leadership & Org. Behavior

o Takeaway: Great leadership is rooted in putting forth purposeful attempts to build relationships with team members and coaching by example to influence high-performance and conducive behavior.

Bachelor of Arts in Sociology May 2017

Bowling Green State University – Bowling Green, OH PROFESSIONAL COMPETENCIES

Employee Relations & Engagement

• Ensured location followed federal, state, and local labor law to ensure safety and loss prevention.

• Provided corrective counseling training to over 10 managers and supervisors around company policies, industry standards and regulations, and best practices. Talent Acquisition & Development

• Interviewed and hired 10-15 seasonal employees and managed the onboarding, compensation, training, and performance management process for all new hires.

• Managed the new hire process for over 15 employees to ensure a positive onboarding experience and conducted orientation for all new hires on a weekly basis.

• Supervised 6 branch employees, completed performance evaluations, and provided feedback on development opportunities.

• Developed and presented staff training curriculum for new and existing team members to align with branch service standards and objectives, which resulted in achieved target benchmarks for the year. PROFESSIONAL EXPERIENCE

Flowers Baking Co. Tucker LLC Tucker, GA 04/2021-Present Human Resource Associate

General Electric Appliances Marietta, GA

Customer Service Specialist 05/2019-04/2021

Sherwin Williams Automotive Finishes Birmingham, AL & Norcross, GA Assistant Branch Manager 12/2017-05/2019

Management Trainee 05/2017-12/2017

SKILLS

Human Resources Administration Interviewing & Hiring Onboarding & Training Employee Relations &

Engagement

Employment Law & Compliance HR Policies, Procedures, & Audit Performance Management Coach & Counsel Employee Communications Problem Solving

Kronos

Employee Retention

Customer Service Microsoft Office (Excel, Word,

PPT)

SAP

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