PATRICIA L. TILLER

PO BOX ***

HOLLY SPRINGS NC *7540

EMAIL: admtmz@r.postjobfree.com

PHONE: 919-***-****

WORK HISTORY:

****-**** – QA MANAGER – DUTCHESS RESIDENTIAL SERVICES

DUTIES:

•Medical Coding & Billing for Reimbursement using UB-92 and CMS-1500

Accomplishes quality assurance by recruiting, selecting, orienting, training, assigning, scheduling, counseling, and disciplining employees, communicating job expectations, planning, monitoring, appraising and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures,

Achieves quality assurance operational objectives by contributing information and analysis to strategic plans and reviews; preparing and completing action plans; implementing production, productivity; and customer-service standards, identifying and resolving problems, completing audits, and customer-service standards, identifying and resolving problems.

Updates job knowledge by studying trends and developments summarizing information including failed processes; stability studies, and manufacturing and training methods. Enhances department and organization reputation by accepting ownership for accomplishing new and different requests, exploring opportunities to add value to employment accomplishments

1987-1992 – A & T STATE UNIVERSITY- COMPUTER OPERATOR

DUTIES:

Making decisions and solving problems; analyzing information and evaluating results to choose the best solution and solve problems

Gathering information by observing, receiving, and obtaining information from all sources

Processing information by compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data

Communicating with supervisors or peers, providing information by telephone, email, in written form or in person.

Keeping up-to-date technically and applying new knowledge to your job

Documenting/Recording information by entering, storing or maintaining information in written or electronic/ magnetic form.

Interacting with computers; using computer systems hardware and software to set up functions, enter data; or process information

Provide personal assistance to computer science students with processing data and use of computers in university computer labs; helping to improve their knowledge

Electronically score test for professors and process financial information for finance office

Monitor processes, material and surroundings or computer environment to detect or assess problems

1973-1992- Wake Co Public School Systems- Full time Teacher Assistant /Part time Bus Driver

DUTIES:

Discuss assigned duties with classroom teacher in order to coordinate instructional efforts

Prepare lesson material, bulletin board displays, exhibits, equipment and demonstrations

Present subject matter to students under the direction of teachers, using lectures, discussions, or supervised role-playing methods

Tutor and assist children individually or in small groups in order to help them master assignments and to reinforce learning concepts presented by teachers

Supervise students in classrooms, halls, cafeterias, school yards, and gymnasium or on fields trips

Conduct demonstrations to teach such skills as sports, dancing, and handicrafts

Grade homework and test; and compute and record results, using answers sheets or electronic marking devices.

Instruct and monitor students in the use and care of equipment and materials, in order to prevent injuries and damage

Observe students’ performance, and record relevant data to assess progress

Organize and label materials, and display students’ work in a manner appropriate for their eye levels and skills

Participate in teacher-parent conferences regarding students’ progress or problems if necessary

Prepare plan and outline various teaching aids and submit to teacher for review

Take class attendance and maintain attendance records

Assist in bus loading and unloading

Assist librarians in school library

Type, file, and duplicate teaching materials

Use computers, audiovisual aids, and other equipment and material to supplement presentations

Laminate teaching materials to increase their durability under repeated use

Collect money from students for school-related projects or field tripsd

Data Entry

EDUCATION

GRADUATED HIGH SCHOOL (1973)

Wake Technical College- Coursework January 2015 to May 2015

Early Childhood Education

(Received EDU 119) Certification

1973 2015 – CONTINUED EDUCATION CERTIFICATION

CPR HIPPA Recordkeeping

HOBBIES

Enjoy music, playing piano, cake decorating, sewing

SKILLS

Computers, Microsoft Word, XP, Excel, Residential Management, Teaching concepts

Certified Med Tech

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