Office Secretary Classroom Assistant

Lorraine Kennedy Aiese

*** ******* ******, ****** ******, NY 10306

917-***-**** *******@*****.***

I have an extensive background in the Education field

which includes Piano/Music instruction, directing schools Plays, substituting for teaches

and tutoring online.

Online ESL Tutor – IELTS Tutor

Private Online Platform

October 2018 – Present

Follow lesson plans according to student’s language level

Develop individual lessons with students’ interests in mind

Prep for TEFL, IELTS exams

Tutor adults, teens and children in all levels of English

Help students become fluent in English language through everyday conversation skills

Piano Instructor

Staten Island, NY

2015 –2020

Substitute Teacher/ Classroom Assistant

Private Elementary School, S.I. New York

1998 – 2012

Substituted for teachers in grades 1st through 8th

Set up activities in classrooms

Supervised class trips

Participated in Parent-Teacher meeting

Assisted in the Computer Lab

Directed school plays, accompanied on piano

Hospitality Expertise

The Harmonie Club, New York, New York

Administrative Assistant/Banquet Coordinator

Answered phone calls and directed guests to event rooms

Set appointments to show event rooms

Assisted in the coordination of events, meal planning, room set-up and worked with outside vendors such as dj’s and photographers

Prepared contracts, reconciled billing statements

Facilitated rentals and staffing for events

Communicated last minute food and beverage requests between

kitchen staff and event personnel

The Plaza Hotel, New York, New York

Rooms Division/Front Office Secretary

Greeted Guests, answered phone calls, directed guests to proper rooms

Assisted with travel arrangements, tours and concierge duties

Prepared correspondence for Rooms Division Manager, attended meetings and took detailed minutes

Doral Inn-Mormando Restaurant, New York

Banquet Coordinator/Restaurant Office Manager

Set appointments for clients to see banquet rooms, assisted with room set up, menu planning

Compiled detailed bills, typed correspondence, reconciled restaurant/bar daily receipts,

Prepared bank deposits.

EDUCATION

The Educational Institute:

Food and Beverage Management and Services

College of Staten Island/SUNY Empire State Coursework in Liberal Arts and Nutrition

MyTEFL 120 Hours ESL Certificate

Australia’s Continuing Professional Development (C P D) IELTS Teaching Training Certificate

College of Staten Island – Micro Soft Office, Certificate

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