Curriculum vitae

NAME- PANKAJ MALVIYA

ADDRESS- Ho. No. 132 A SUNDER NAGER ASHOKA GARDEN Bhopal (M.P)

CONTACT No. - +91-898*******)

EMAIL ID – admt3q@r.postjobfree.com

CAREER OBJECTIVE

To seek a better opportunity in your esteemed organization and to make my career under your directional approach and enthusiastic guidance of your organizational team, this will make me a part of your management. I wish to continually learn and attain the job satisfaction by the optimum utilization of my qualifications and experience or contribute towards the objective and growth of the organization.

Profile

I am driven in all my endeavors by a commitment to excellence. I have the attitude to learn and work in teams. Facing challenges and meeting deadlines are my strengths looking forward to work in creative challenging and learning atmosphere, which provides ample opportunities for growth in the IT & BPO field.

AREA OF INTEREST

( Backend Operation Executive) MIS Executive

WORK EXPERIENCE

Overall experience of 7 years under which 5 year 5 month of Management experience and 2 year of Initial level experience.

5 year 5 month Experience operation executive as well as MIS coordinator in MP Dial 100 Project B.V.G. INDIA LTD, (Sep-2015 to till date).

6 Month Experience in out bound & inbound process. (MAGNUM GROUP)

6 Month Experience in BDE in stock market. (Equicom financial research pvt ltd)

EDUCATIONAL QUALIFICATIONS

Post Graduation (M.B.A) with 69% from BU University, Bhopal 2014

Graduation (B.C.A.) with 65% from MCU University, Bhopal 2012

Class 12th (Math & Science) with 50% from M. P. Board, Bhopal 2009

Class 10th with 69% from M. P. Board, Bhopal 2007

ROLE IN THE CURRENT EMPLOYER

Monitoring the performance of junior staff.(3000 field employee plus other MP 53 Districts supervisor).

documentation verification to new employee.

Providing Training new team members.

Handling PF documents and generate.

Handel to overall managerial work MP Police Control room (Related to technical,training, vehicle Maintenance,internal audit )

Desktop remote service provide

Allocating daily jobs and workloads.

Reporting to senior managers.

Co-ordinate and handling the complain portal.

Prepared monthly reports on services provided.

Resolved software and hardware problems and took client's feedback.

Technical Support (Rugged Devices handle to Hardware & Software support).

Vendor coordination (Related to product support or stock management).

Monitor and guide field staff to achieve key performance measure.

Execute Maintenance Coordinate with Maintenance Executive for off road the vehicle and send to service center for upkeep as per schedule.

Prepare documents for training and other verification.

Preparation, monitoring and fetching of technical and non-technical reports based on the organizational (Dial-100- Department/ PMC/ BVG) standard and other requirements for Research, Analysis, Data study, Development, sharing.

KEY AREA

Manage and maintain the record of stock.

Handling multiple reports, working with formulae, pivot tables & pivot charts, and various other excel sheet components for accurate data.

Receiving and downloading data from different - different sources, Cleaning and formatting data using by EXCEL.

E-mailing Reconciled decision making MIS Reports to higher staff of company with data visualization details using charts like Bar Chart & Pie Charts.

Downloading Merchant Data from Our system Database & Ensuring timely delivery and accuracy of all reports.

Analyze reports & other statements with a view to apprise management of process operations and assist in critical decision-making process by using MS-Excel.

Updating Data Tracker and MIS Dashboard on daily and weekly basis.

Making Advanced presentation in Ms PowerPoint to present MIS & other related important reports

Excellent in MS Excel (Hlookup,VLookup,lookup, Pivot Table & PivotTable Chart, Charts, data validation & Scenarios,Data Table, Reverse VLookup, Maltipal data access one time with vlookup., goal Seek.)

Handling the complain portal.

Net viewer, Dashboard tracking system, GPS tracking system, Department related letter submitted.

Department related letter submitted.

Providing to the training.

Participate to the auditing of staff.

AWARDS ACHIEVEMENTS

First trophy giving by SP Dial 100 for providing training.

Second trophy giving by DG MP Dial 100 for best employee and working.

Continuously working without any leave for getting cash prize.

Best auditing support for trophy and cash prize

Personal

Ability to manage through others.

Ability to work well with all levels of the organization.

Establishing good working relationships with colleagues.

Self –confidence & believes in smart working & Stability.

Complete devotion to assigned works & can work under pressure.

Flexibility in learning from other and impart knowledge to other.

Excellent Correspondence skills for communicating with various departments.

Understanding of Technical report, record keeping and Filing ability.

Ability to plan, multi-task and manage time effectively.

Good computer and database Knowledge.

Complete Office management and handling all the backend operations, human resourcing and assigning task, Handling Collection team, Best Knowledge in MS Excel.

Technical SKILLS

Office Package: Microsoft Word, Microsoft Excel, Microsoft Access, Microsoft PowerPoint.

Hardware tools: software Installation, operating system Installation.

Smooth skill in web browsing Email Operation.

Window server 2012, Python database (MySQL) connectivity, MYSQL (DATABASE), Power Query BI knowledge.

HOBBIES

Internet surfing.

Travelling.

PERSONAL IN FORMATION

Date Of Birth :13-08-1992

Father Name :LATE.MR MAHADEV

Marital Status :SINGLE

Nationality :INDIAN

Religion :HINDU

Languages Known :HINDI,ENGLISH & MARATHI

Address : Ho. No. 132 A SUNDER NAGER ASHOKA GARDEN Bhopal (M.P)

DECLARATION

I hereby declare that above mentioned details are correct and a complete to the best of my knowledge.

DATE: PANKAJ MALVIYA PLACE: BHOPAL

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