Yolanda Williams

Professional Summary

Management and Administrative support professional experienced working in fast-paced environments demanding strong organizational, technical and interpersonal skills. A Trustworthy, ethical and discreet professional; committed to providing superior customer service, confident and poised in interactions with individuals at all levels. As well as a detail-oriented and resourceful professional in completing projects; and possesses the ability to multi-task effectively.

Work History

Columbia St. Mary's - Phlebotomist

Milwaukee, WI

10/2018 - 11/2020

Identifying patients and their personal information by reviewing their identity documents.

Assessing patient needs, reviewing patient history, and determining the reason(s) for drawing blood.

Selecting gauge needles and preparing veins or fingers for blood drawing.

Extracting blood from patients through venipuncture or finger sticks.

Analyzing blood specimens using the correct testing equipment, when necessary.

Preparing specimens for transportation, including labeling vials accurately and matching blood specimens to patients.

Supplying diagnostic notes to physicians, other healthcare professionals, and hospitals.

Keeping and maintaining records of patient names, volume of blood drawn, and diagnostic findings.

Cleaning, maintaining, and calibrating laboratory equipment used in the drawing and testing of blood specimens.

Ordering laboratory supplies, as needed.

Caring Residential Living Center - Active Administrator/ House Manager

Milwaukee, WI

12/2016 – 07/2018

Supervised a staff of 14 employees, responsible for time-sheets and paychecks for the employees.

Responsible for making sure employees were documenting and administrating medication properly.

Addressed the shopping needs, concerns, and issues of clients and families in a timely fashion.

Responsible for charting and filing important personal documents pertaining to the clients.

Set up medical appointments for the clients, met with social workers to set new goals for the clients, responsible for updating ISP's as needed.

Responsible for creating menus and preparing the meals for seven of the group homes.

Responsible for correcting violations and submitting a plan of corrections in a timely manner.

Reported to sites to evaluate all crisis situations and injuries of clients.

North Shore Health Care – Certified Nursing Assistance

Milwaukee, WI

09/2012 - 09/2016

Assisted with patient's assessment and care planning, recorded vital signs.

Observed patient's response to care and reporting any change of condition in the patient,.

Assisted patients in meeting nutrition and elimination needs.

Assisted patients with personal hygiene and grooming, assisted with patient mobility.

Assisted with patient comfort and anxiety relief, and promoted patient safety and environmental cleanliness.

Accompanied patients with medical appointments and outings outside of the facility.

Twin's Catering Services LLC - Sales Administrator

Milwaukee, WI

09/2005 - Current

Solicit new catering accounts, entertaining and maintaining relationships with existing accounts.

Responsible for initial consultations with clients to clearly define their needs and budget.

Coordinating catering events from set-up to execution, prepare client's contractual agreements.

Oversee client functions to ensure customer satisfaction, internal booking reports.

Schedule food service staff and wait-staff and communicate the needs of each client.

Attend the event to ensure the successful execution of tasks.

Ensure the final bill is accurate and reflects the costs in the stated budget before submitting to accounting department.

Park lawn Christian Leadership Academy - Administrator/ After Care Administrator

Milwaukee, WI

11/2000 - 06/2012

Supervised 10-12 employees, responsible for the safety of 65-70 kids.

Implemented policies & procedures, scheduled activities and field trips for the children.

Maintained the license was current and active by ensuring all rules and regulations were met.

Maintained personal and important documents.

Calculated and forwarded aftercare fees, and fundraising coordination.

Recruited children and families for aftercare services, and provided school tours.

Supervised the Principal with the daily operation of the school.

admsvw@r.postjobfree.com

414-***-****

6120 N112th Street

53225, Milwaukee, WI

6120 N112th Street

Milwaukee, WI 53225

Skills

Compassion

Hand-eye coordination

Team Player

Dependability

Social

Good communication Skills

Team Player

Work well under Pressure

Observation Skills

Positive Attitude

Data Entry

Multitask

Critical Thinking

Education

2021

Milwaukee Area Technical College

Phlebotomy Certificate graduated 2018 Her zing University

Registered Nurse (expected graduate date 2023)

2012

Penn Foster High Scholl General

HS Diploma graduated

Certifications

CNA certification

Basic Life certificate

Phlebotomy Certificate

Customer Service Certificate

.

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