Funeral Director Medical Technician

Steven A. Gerhardt

Tel:239-***-****

**********@***.***

Experienced * Results-Oriented *Strong Communicator *Problem Solver

SUMMARY

A highly experienced in all aspects of running a business, working with families and Managing Funeral homes for over 20 years. Dedicated, multifaceted, and hard-working individual with outstanding interpersonal and organizational skills. Quick-learning and reliable, with the ability to successfully achieve set sales goals and objectives.

AREAS OF EXPERTISE

Office Management, Administrative Services, Customer Service, Accounts Payable, Sales, Payroll

COMPUTER EXPERTISE

Directing Programs * Excel * Microsoft Office * Power Point * Problem Solving

PROFESSIONAL EXPERIENCE

Fuller Funeral Home arranger at High volume firm 2018-2019 Volume and Fred Hunters embalmer present.

Funeral Director at Akin-Davis FH -2014-2018- Brushing up on my Embalming and Cremation Skills

Manger at AD cremations in the Villages-2010-2014 Running Daily operations of the FH &

Crematory

Manager working in Alaska 2010- Present Running FH & Crematory

Neptune Cremation Society 2008-2010

Service Manager

• Running the daily operations for the cremations in the Counties of Lee, Collier,

Charlotte, Sarasota, and Manatee.

• While overseeing body removal, filing of death certificates, and return of cremains.

• Interacted with family members daily.

• Handled all sales and services for at need cremations.

• Arranged and scheduled all services for burial.

• Increased the company’s market share by interacting with community members

and various social organizations.

A Hui Hou Funeral Home and Crematory

Shareholder 2006-Present

Funeral Director/Embalmer/Cremator

• Running the daily operations of the business/Senior Embalmer

• Strong Community Relations/Ran a trade business in NY

• Licensed in Hawaii for 8 years.

Otto Redanz Funeral Homes/Gaul Funeral Home

Director of Operations 1993-2003• Provided administrative services, such as billing, payroll, generating quarterly reports, training new Employees, and scheduling work shifts for employees as needed. • Communicated on a daily basis with corporate offices to ensure that policies and procedures were

implemented on a timely basis.

• Worked closely with both internal and external customers, ensuring that superior service was provided Empowered by executive-level management to resolve customer service\ challenges.

Ran trade business in NY Niagara Removal and Trade services

EDUCATION/PROFESSIONAL DEVLOPEMENT

• Mortuary Sciences Degree. University of New York, Canton. Associates in Applied Sciences. Business Management and Accounting

• Board Certified in Medical Funeral Director and embalmer for over 20 years Legal Death Investigations in NYS, County Coroner and Medical Examiners Association.

• Worked for FEMA and DMORT Supervisor, Strike Team and Family assistance Councilor, responding to disasters and Federal Responses.

Emergency Medical Technician D/CPR. Volunteer Fireman

Licensed in the States of Florida, Hawaii and New York. County Coroner for 12 Years

Was a consulted in the Cayman Islands

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