Amelia Moore
Lancaster, SC ***** 704-***-**** ***********@******.***
Summary
Hardworking and reliable with strong ability in Customer Service and functionality. Highly organized, proactive and punctual with team-oriented mentality. Professional with strength in training new employees and following direction. Proactive leader with strengths in communication and collaboration. Adept at managing concurrent objectives to promote efficiency and influence positive outcomes.
Skills
E-Commerce
Social Media
Experience
ECOMMERCE ASST. 07/2020 to Current
Goodwill of the Southern Piedmont - Gastonia, NC
Brought in over $29,000 per month in sales by leveraging effective promotional, sales and customer service strategies.
Composed descriptions of merchandise for posting to online storefronts, auction sites and other shopping Web sites.
Demonstrated leadership by making improvements to work processes and helping to train others.
CASHIER 02/2013 to 07/2020
Goodwill of the Southern Piedmont - Ballantyne, NC
Helped customers find specific products, answered questions and offered product advice.
Assisted with purchases, locating items and signing up for rewards programs.
Operated cash register, collected payments and provided accurate change.
Trained new employees in cashiering procedures, offering assistance in resolving issues.
Welcomed customers, offering assistance to help find necessary store items.
Worked closely with front-end staff to assist customers and maintain satisfaction levels.
Resolved issues regarding customer complaints and escalated worsening concerns to for remediation.
Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
Wrapped items and bagged purchases properly to prevent merchandise breakage.
Education and Training
Lancaster High School - Lancaster, SC
05/1989