MUHAMMAD AFOOR ASAD

Career Objective

Seeking challenging and rewarding middle and senior level position in accounting and operations across multinational or local organizations, demanding high standards of quality and precision and providing opportunities to amalgamate my personal enrichment with professional goals.

Profile Summary

I am passionate professional in customer services and accounts with around Three (4.5) years of combining broad exposure in all aspects of Banking Sales operations, Customer Relationship and accounts. I have successfully conducted sales transformation project at bank Alfalah, Lahore branches with Mckinsey and co.

Strengths& Skills

Successful

Good Presenter

Team Work

Problem Solving

Speaking Skills

Cooperativeness

Adaptable

Quick Learner

Motivated

Proficiency in Microsoft communicator

Academics

Bahrain institution of banking and finance (2018)

(Financial advice program Level 1 &2)

(Bachelors’ in Business

Administration) (majors in finance) (2015)

(UET Lahore Pakistan )

High School – Intermediate of

Commerce (2011)

Matriculation -computer sciences. (2009)

Contact Information.

Address: Riffa Bahrain

Contact No: 39065874

Whts app no: 39550143

Email: admsih@r.postjobfree.com

Nationality: Pakistani

Date of Birth: 24-05-1993

Driving license: 930539362

Industries

Financial sector/Marketing/

customer relationship.

Functional Areas

Accounts

Finance

Supply chain

Admin

Human resource

Purchased

Value added tax

Languages

English –Urdu-

Hindi

Professional experience:

Discovery Group. March to continue

Accountant

Bookkeeping, management accounts, and accountancy procedures.

Reconcile accounts receivable & accounts payable.

Preparing invoice to customer.

Shipment and bills validations

Day to day entries (journal cash payments)

Petty cash replenishment

Bank reconciliation and reporting with adjustments and charges.

Check preparing for suppliers.

Collection reports.

Returns of quarterly (Value added tax to NBR)

Audit adjustments

Citi BANK -Bahrain

14th May 2018 till January 2019

Relationship officer

Responsibilities:

Achieves volume and revenue goals via the combination of customer acquisition and relationship deepening.

Visit new and assigned companies either through cold calling or fixed appointments for generating loan/Credit card customers.

Personally, effective at building the business, depending relationships and increasing targeted customers through the execution of an effective sales process. Prepares and execute the sales for the assigned goals by communicating with the TL/RM. Completing customer documentation. Prepare DSCR; proactively attend team meeting, trainings.

Grows the number of new account relationships via conversion of branch walk-ins, customer referrals, marketing leads and self-generated leads. Proactive in assessing financial needs of customers. Keeps updated and learn in-depth the more complicated products offered by competition. Attend the team meetings, Training programs and being aligned with latest product specifications.

Referring Target Markets to TL/RM.

Maintaining Client/Sales values and client confidentiality. Bank Alfalah limited – Pakistan SEPTEMBER 2015 to 2017 June Relationship Executive

Responsibilities:

Account opening, Dormant activation, Portfolio

management Customer relationship

Ensuring implementation and practice of procedures and

policies at every level.

Creating strategies for retentions and support for existing customers.

Assisting sales team in achieving targets and handling ATM Settlements and ATM Cards

Contributing towards policy making and customers’ satisfaction strategies. Providing advice on investments and maintaining a professional image at all times.

Managed two thousand customer portfolios with minimum error complain.

Resolving customer’s queries in person, on telephone or via e-mail and ensuring zero complaint atmosphere.

Advising companies in their financial investment decision making.

Verifying customer data to detect and identify financial fraud.

Assisting external and internal auditors and providing required details and documents.

Sales Transformation Project with Mckinsey & co at BANK ALFLAH JUNE 2017 to 2018

Change Champion

RESPONSIBILITIES:

Successfully transform six branches with effective sales techniques.

Train the sales team of every branch to produce positive results.

Guided both sales and operation staff for smooth working.

Reporting directly to area manager and regional business head.

Implementation of mckinsey model in the branches.

Conduct meetings with branch staff for the innovation and productivity. Accomplishments

Targets for car loan, deposits, wealth management, insurance advanced salary and cash card selling. Earned cash award for “Outstanding performance

Internship

I have started my career with bank Alfalah as an Intern Sales of cards. In this six month I learnt various aspect of sales and customer relationship as well as to perform under pressure. In this time period I was responsible for making and presenting daily sales report and achievement report. Reference

Can be furnished on demand .

Contact this candidate