Travel Consultant

Manoj Baby

India Phone: +91-994******* Email: adms5n@r.postjobfree.com

EXPERIENCE

**/**** – present

INNOVATIX TRAVEL MANAGEMENT PVT LTD

Senior Travel Consultant

Organize Domestic and International Travel for key clients. Book Hotel and car arrangements via e-mail and phone Trivandrum

Speak with clients in person, via e-mail and over the phone to discuss their domestic and international travel plans and provide relevant information.

Maintain strong relationships with VIP traveler using effective verbal and written communication skills.

Actively participates in training and product knowledge sessions Establish and maintain a rapport with clients in order to ensure customer satisfaction Monitors, sorts and works global distribution systems (GDS) queues daily to maintain quality control. Assist employees for applying Business Visa for different countries. 05/2018 – 11/2019

BCD TRAVEL

Senior Travel Consultant

Organize Domestic and International Travel for key clients. Book Hotel and car arrangements via e-mail and phone Trivandrum

Speak with clients in person, via e-mail and over the phone to discuss their domestic and international travel plans and provide relevant information.

Actively participates in training and product knowledge sessions Establish and maintain a rapport with clients in order to ensure customer satisfaction Monitors, sorts and works global distribution systems (GDS) queues daily to maintain quality control. Assist employees for applying Business Visa for different countries. 05/2016 – 04/2018

SOTC TRAVEL LIMITED

Senior Travel Consultant

Organize Domestic and International Travel for key clients. Book Hotel and car arrangements via e-mail and phone Actively participates in training and product knowledge sessions Establish and maintain a rapport with clients in order to ensure customer satisfaction Bangalore

Monitors, sorts and works global distribution systems (GDS) queues daily to maintain quality control. Assist employees for applying Business Visa for different countries. 12/2013 – 04/2016

BCD TRAVEL

Senior Travel Consultant

Booking Domestic and International Tickets

Book Hotel and car arrangements via e-mail and phone Establish and maintain a rapport with clients in order to ensure customer satisfaction Trivandrum

Monitors, sorts and works global distribution systems (GDS) queues daily to maintain quality control. Work independently in the absence of supervision.

Assist employees for applying Business Visa for different countries. 03/2012 – 10/2013

AKBAR TRAVELS OF INDIA PVT LTD

Branch Manager

Organizing staff recruitment, training and administration. Managing budgets, meeting sales targets and maximising profits. Liaising with head office and tour operators for marketing purposes. Handling email, phone enquiries and any customers’ complaints. Perform all additional duties as assigned by Management Cochin

11/2010 – 01/2012

CARLSON WAGONLIT TRAVEL

Travel Counselor

Booking Tickets for Domestic and International sectors. Makes accurate changes quickly and efficiently.

Provide and maintain a high level of Customer Satisfaction. Arrange MAAS for VIP Travelers.

Chennai

Monitors, sorts and works global distribution systems (GDS) queues daily to maintain quality control. 09/2009 – 11/2010

AKBAR TRAVELS OF INDIA PVT LTD

Ticketing Agent

Booking and issuing International and Domestic Tickets. Arranging Tourist and Business visa for different Countries. Makes and confirms reservations for passengers.

Selling Travel Insurance.

Kollam

Monitors, sorts and works global distribution systems (GDS) queues daily to maintain quality control. EDUCATION

2009 – 2012

CMJ UNIVERSITY

Bachelor of Arts (English)

2008 – 2009 IATA TRAINING & DEVELOPMENT INSTITUTE IATA/UFTAA Consultant Course 2002 – 2006

ADI SANKARA INSTITUTE OF ENGG & TECHNOLOGY

Electrical & Electronics

2000 – 2002

BOARD OF SECONDARY EDUCATION

PLUS TWO

1999 – 2000

GLOBAL

DISTRIBUTION

SYSTEM

CENTRAL BOARD OF SECONDARY EDUCATION

Good knowledge of GDS like Amadeus, Galileo and Sabre. Secondary School

SKILLS Customer service, Excellent Communication Skills, Good Decision Making, Ability to Listen, Good Administration Skills.

SUMMARY Talented corporate travel consultant experienced in the design and supervision of travel arrangements for businesses. Ready to use network of resources to find clients the best and most affordable accommodations in lodgings, flights, meals and business spaces. HOBBIES Listening to Music, Travelling, Watching Sports. PERSONAL

DETAILS

Date of Birth: 11.02.1985

Gender: Male

Marital Status: Married

Languages Known: English, Hindi, Tamil and Malayalam DECLARATION I hereby confirm that all the above furnished information is correct. Thank you,

Manoj Baby

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