REGINA EVERETT

Knoxville, TN 865-***-**** adms2f@r.postjobfree.com

OFFICE ADMINISTRATION

Highly accountable administrative professional successfully managing mail operations, telephone reception, and document management for a fast-paced company.

•Well-organized and systematic, easily excelling both independently and collaboratively.

•Familiar with major shippers, including the U.S. Postal Service.

•Entrusted to handle critical and confidential information.

Telephone Reception Mail Management Procurement Document Preparation

Inventory Management Mail Room Operations Document Preparation

Time Management Problem Solving

PROFESSIONAL EXPERIENCE

SECURITIES SERVICE NETWORK 01/1998-12/2020

Administrative Specialist

Performed wide-ranging administrative functions, flexibly interacting with multilevel internal employees. Demonstrated responsiveness and excellent customer service skills. Proficient in Microsoft Word and Excel.

•Processed and distributed 250+ pieces of incoming mail while logging and shipping 30+ outgoing overnight packages per day.

•Received, documented, and scanned ~60 checks per day (up to 150 during tax time) to applicable accounts.

•Fielded 100 phone calls per day to 45 employees in eight departments, accurately transferring calls to the appropriate person with little lag time.

•Demonstrated strong problem solving, communication, and organizational skills, earning promotions from the mail room when initially hired to the operations data entry, and mail & scanning division.

•Handled supply procurement for various departments.

•Named “Employee of the Month” six times during tenure at the company.