Aman Verma

South City -*, Sector-**, Gurgaon

admrxc@r.postjobfree.com

+91-884*******

OBJECTIVE:

Attentive Front Office Executive providing exceptional customer service through diligent management. Adept at encouraging more business through meaningful engagement and a commitment to managing guest and client relations. Committed to maintaining a positive attitude while delegating front office duties to ensure smooth operations.

EDUCATION:

Education College Year Percentage

Bachelor in Hotel Management International Institute of Hotel Management 2020 60% Intermediate Study Well Public School 2015 7.8%

High School Sai Hardoi Collage 2017 59%

PROFESSIONAL SUMMARY

• I am a highly knowledgeable and passionate individual in hospitality industry with experience in Housekeeping, Front Office and Food and Beverages Service, boasting to have worked with one of the leading resorts in Pushkar.

• I am comfortable in interacting with all levels of the organization and clients, and hence able to make decisions independently and quickly with minimal escalations.

• I am currently looking for an opportunity to fully utilize my skills and knowledge and to further my career within hospitality.

WORK EXPERIENCE: Nov 2018-Apr 2019

Designation Company Role Year

Intern Shandrani Beach Comber Resort And

Spa,Mauritius Bar Services 3 Month

Intern Teak Elephant Thai Cousine Restaurant Restaurant 1Month Intern Front Office Reception 2Month

AREAS OF EXPERTISE

• Hotel Management: Acquired and practiced quality hotel management skills that have been quite beneficial to the f/b department 3month training in bar services.

• Relationship Building and Collaboration: Builds positive interactions both internally and externally to achieve work related goals.

• Customer Service and Care: Well versed in customer care techniques, delights my customers through efficient and dedicated service. Excellent at handling customer’s complaint.

• Problem solving: Ready to come up with on-the-spot solutions for problems that may occur in the restaurant.

• Tolerance for Ambiguity: Functions effectively in situations of less than perfect or incomplete information. LEADERSHIP AND CAMPUS INVOLVEMENT

Marketing Team Member at Food Festival December 2017 Participated & provided inputs for VIP guests

Food & Beverage Team Member August 2018

Planned the menu rates for ‘Realia’, an entrepreneurship activity; generated maximum revenue

OTHER

Skills: Fluent in English, Hindi. Microsoft Office- Excel, Google Sheets, Proficient in IDS and Hot Soft.

Hobbies: Travelling, Bike riding, meeting new people, listening to music.