CURRICULUM VITAE
CONTACT DETAILS
Name: Shaun Mukoboto
Street/Home Address: Plot No. 161/31 off Zambezi Rd, Ng’ombe, Lusaka. Phone Numbers: +260-*********/ +260-*********
Email admrws@r.postjobfree.com
PROFFESSIONAL SUMMARY
A Business Administration graduate with more than a year of working as a sales person. I have trained and managed direct sales representatives.
SKILLS
• Presentation and Communication skills
• Negotiation skills
• Proficient in MS Tools
• Leadership Skills
WORK EXPERIENCE
December 2018- March 2020 TopStar Communications Co. Ltd Dealer Sales Representative
Key Tasks
Developed a business plan and sales strategy for the market
Prepared action plan by individuals for effective search of sales leads and prospects.
Assisted in the development and implementation of marketing plans
Maintained good relationship with customers and resolve issues promptly
Organized daily and weekly sales reports, and collect market information
Developed and maintain the market agents
Team Leader
Provide hands on support to all direct sales representatives: ensure all DSRs have materials to perform their duties efficiently, provide leadership by helping difficult customers.
Conduct weekly training: provide, procedures, products, and services. Plan weekly refresher training and feedback sessions to ensure DSRs are aware of the set goals.
Conflict resolution: ensuring all conflicts within the team are resolved with impartiality.
Provide real time monitoring: ensure the quality of services are high and where necessary come in and give correct resolution or advice to the customer.
Preparing and submitting daily performing reports for the team highlighting key performing indicates(KPIs).
Preparing and providing timely sales reports for management use, highlighting manpower usage to meet targeted sales.
2
April 2020 – Present Airtel Zambia Plc
Territory Sales Executive
Key Tasks
• I achieve not less than 80% quality gross additions(sales) and SOGA target leadership
• I ensured effective coverage of my market on sales and visibility through branding and merchandising.
• Retailer management: Recruited and meet defined target for retailer count for various products
• Market Governance:Resolve issues in the territory instantly EDUCATION / TRAINING
The University of Zambia (UNZA): BA Bachelor of Business Administration with Economics. 2014- 2018
General Certificate of Secondary Education (IGCSE): Mumbwa Secondary School 2010- 2012
2018: Successfully completed a research-training program in statistical packages (S.P.S.S, CSPro, EpiData, Excel) conducted by the University of Zambia Population Studies Association. 2018: Basic ICT (Introduction to computers, File management, MS Excel/Word/PowerPoint, Internet & Emails).
REFERENCES
Thomas Kasonde. Territory Sales Manager,
Airtel Networks Zambia Ltd,
Email:admrws@r.postjobfree.com Cell: +260-********* Mr Gerald Musumali. Country Sales Manager,
TopStar communication CO. Ltd,
Email:admrws@r.postjobfree.com. Cell: +260-*********.