Team leadership event management social media communication hospita
Resume:
EDUCATION
High school diploma
License Statale “Ettore Majorana”, San Giovanni la Punta, CT, Sicily, Italy
Bachelor ’s degree
Bachelor’s degree in Languages and International
Communication
GAIA
CATANIA
19/02/1998, ITALY
SKILLS
Team leadership; event management;
social media communication; hospitality
expertise; adaptability; committed team
player; high energy; accurate money
handling; strong work ethic, problem-
solving; written communication; strong
communication skills, attention to detail;
organized and efficient server.
ADDITIONAL SKILLS AND INTERESTS
Special Needs Assistant: I have had
experienced working with children aged
between 4 - 13 years old with learning
difficulties and physical disabilities.
Professional volleyball player: I took part in
national championships in Italy for many
years.
CONTACTS
PHONE NUMBER
E-MAIL ADDRESS:
admrm3@r.postjobfree.com
admrm3@r.postjobfree.com
WORK HISTORY
TRASFERTISTA AND HOSTESS
MSC cruises, Sicilia s.r.l. Catania/Messina
2017–2018
● Supported Chief Operating Officer with daily operational functions.
● Responded to customer requests via telephone and email.
● Delivered quality service by providing a warm and welcoming environment.
● Handled money, balanced tills, processed credit card payment batches and prepared bank deposits.
● Developed and maintained positive working relationships with others to reach business goals. Offered enthusiastic and personable service to all customers.
VOLUNTARY SOCIAL SERVICE
● Worked with children with disabilities.
● Ability to work with a variety of managers.
VOLLEYBALL COACH
Kondor Volley Catania; Clan dei ragazzi Volleyball, Saturnia Acicastello Volleyball
2016 – current
● Worked individually with players when they were
struggling to help boost their confidence and improve their court skills.
● Promoted proper stretching, warmups, and conditioning exercises to help in the prevention of injuries.
● Encouraged everyone to cultivate a strong work ethic by demonstrating diligence, patience, and respect for
● others.
● Worked with children with impaired mobility.
FLIGHT COORDINATOR/SUPERVISOR
A.R.E. group srl
2019–current
● Assistance to US Military/DOD charters offering a variety of services (companies: ATLAS AIR, FEDEX, UPS,
WESTERN GLOBAL…)
● Arranging crew layover coordination, hotels, and ground transportation services.
● PPR request/coordination.
● Operational functions: ATC slot, flight plan coordination through Base Ops; liaise with the TACC and local military departments.
● Full supervision of ramp and aircraft turnaround.
● Ensure all services airside (fuel, catering, cleaning etc.) required for turnaround are on site upon aircraft arrival and ready to act immediately.
● Management of delays, arranging for passenger welfare and assistance as per AMC contract requirements.
● Liaise with local base ops for any discrepancies related to flight operations, such as AMC violations and/or delays, which will immediately be transmitted to the airline with complete report.
● Contact with airline and down-line stations for any special loading and/or crew request.
LANGUAGES
- ITALIAN: mother-tongue
- ENGLISH: C1, TOEFL
- SPANISH: B2, DELE
- RUSSIAN: B1
- FRENCH: A2
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