Personal Details:
Name: Mark Williams Address:
Mobile : +44(0) 773*******
Home : Email : admrcp@r.postjobfree.com
Professional overview:
A highly experienced Project / Programme and IT Manager, utilising Prince 2 and ITIL methodologies over the last twenty seven years; working on multi-million-pound projects for both blue chip companies and government agencies in the United Kingdom, France and Luxembourg. Italy and the UK
With strong leadership qualities and excellent stakeholder management skills, I am a strong pro-active staff manager with experience gained both in direct line and matrix management project teams. With good problem solving and the ability to think outside the box to find the right solution, I am results orientated and quality focussed.
Also, direct commercial experience in business analysis, business change, design/build and deployment of hardware and software and interfaces, financial planning and European control of projects and IT in French, including 3rd party suppliers and staff recruitment. This includes data centre design, fit out and relocation (including all IT, diesel generators, air-conditioning, and electrical supplies).
Strong experience with local and central government Digital project initiatives in a and around Law enforcement and healthcare as well as in the private sector as service supplier
Key skills
Project programme and portfolio management:
Management of medium to large projects from conception through to deployment
Production of project initiation documentation (PID)and statement of requirements (SOR) documents
Production of MS project plans to cover the whole project cycle.
Team management up to 36 staff, both direct and matrix management
Run risk and issue workshops and change control.
Technical Programme and project planning
Cyber security central government Home Office, Policing and Security services
Cyber security project’s banking, Bank of England
Cyber security projects for Defence manufacturers and suppliers using internal and external teams and third-party suppliers.
Identity access management projects and reviews
Privileged access management administration reviews and projects, Deloitte, DWP, NRW& Home Office,Raytheon
European project and programme management experience in English / French
Working to Prince 2 methodology and through ITIL practices
Data centre builds and fit out is including migrations and consolidations.
Application migration and testing both load and security
New office and factory construction and fit out to include all networks and telecoms installations.
3rd party management of contract companies and service providers
e-business projects
control of other project managers through programme or portfolio management
organisational change and restructure providing road mapping session.
company transformations and mergers and acquisitions
assisting in providing a Diverse, cheerful inclusive environment for the team to excel in
company system and department segregations
Project/programme administration:
Production of all key project documents such as PID, risk and issue logs, change logs
Project estimation for all IT projects and mechanical and electrical works
Production of financial documentation, project budget setting and management to £2.5 million
Running weekly project meetings and production of minutes’/action logs
Development and delivery of business change workshops
Setting up and managing a project management office (PMO)
Government frameworks and running invitation to tender with government frameworks
Excellent practical experience of the Microsoft Office suite from 1997 to 2012
Excellent experience of MS Project and MS-project server, Visio SharePoint, excel and Visio
Cloud computing for data centre applications and disaster recovery options
Research and development projects around 3d printing and casting for aerospace component’s
Leadership:
Leading project teams by example
Excellent stakeholder management
Manage risks, budgets, and resources (people)
Coaching and mentoring all levels of staff in Prince2
Understanding and listening to people to build good working relationships
Developing team member potential by identifying skills gaps, strengths and agreeing proactive development plans
IT management:
Experience with multinational teams in a French speaking environment; working on servers, networks and office infrastructure including Microsoft technologies and Linux and Citrix environments
Coaching and mentoring all levels of staff
Setting expectations within IT and project work
Tight governance within public sector and commercial programmes and projects
highly developed programme and project resourcing planning
Resource engagement and resource Roll-off
Facilitate continuous improvement of applications, infrastructure, and processes.
Technical scoping of projects and IT department requirements and costs
Toupee and redundancies planning and HR methods.
Supporting the IT and business directors at national and international levels.
Mergers and acquisitions including from present state acquisitions.
Communication:
The ability to communicate to all staff, from the CEO to junior team members at the correct level.
To take the business requirements and convert to technical requirements.
Fully governed projects and programmes
Creation of department programme and project roadmaps
To take technical documentation and translate for senior management requirements.
To ask questions to ensure a full understanding of the requirements by all parties.
Produce timely clear project documentation.
Personal:
The ability to walk into a new post and give confidence to the new team.
Not to be fazed by a new challenge
To lead and motivate and nurture upcoming team members.
Include Team member in the wider Governance with the PMO and senior stakeholders.
Holding very transferable multidisciplinary skill set
The ability to work individually and as a team member.
To maintain focus despite changes to situations, responsibilities, and people
To get to the core of any problems and to work out a solution.
Working with dedication and enthusiasm to achieve personal and company objectives.
Thrive on reaching targets, calm and mature.
No family commitments and available at short notice
Security Clearances
Disclosure Scotland activated august 2016 - Valid 1 year
SC activated by Home Office 5th December 2016 - Valid 2023
Current and held with Raytheon UK Harlow -Ongoing
Career summary:
October 2020– April 2021
Deloitte LLP
Senior infrastructure and Cyber Security and monitoring programme and Project Manager: - SC
Working on Deloitte customer site to fulfil auditing and monitoring and cyber security projects. For Deloitte customers.
Cyber security projects
Digital services platforms -Security
SailPoint and IDAM multi factor authentication to cabinet office cyber security requirements
Internal threat and monitoring
Data Centre fit out.
Data warehouse security and monitoring to onboard Seiss Data
Data lake monitoring
Data architecture for DWP and HMRC data security
Installation of airflow to cloudera
Assist with cloudera upgrade.
And upgrade Nutanix in both the Arc Farnborough and Corsham datacentres
Installation of Nutanix to cloudera, Tanium
Airflow projects and Audit-d
Installation of monitoring and logging services
Installation of monitoring and logging services
January 2020 - June 2020
Bank of England Threadneedle street
Senior infrastructure and Cyber Security programme Manager: - SC Renewed
working on secure environments within the new Datacentre build out team. Creating secure environments and Swift payment infrastructure and producing Highly Cyber secure Banking environments systems for RTGS secure Enclave Development zones Predominantly performing in a senior role to Renew the banks infrastructure within two new data centres working with external providers of banking systems such as Swift and security Application providers such as L3 Harris.
deep secure and
Becrypte.
privileged access management.
Banking security related projects.
Secure platform delivery physical.
Secure platform delivery cloud.
Cyber security.
Security for collaborative development partners.
Banking Cyber security aspects for secure enclaves and development platforms.
Identity access management -IADM for banking systems and access to banking development secure enclave areas.
Garrison Ultra-secure isolation technology protecting against cyber-attacks.
L3 Harris secure enclave entry via amiosec Dongles.
Deep Secure document and file transition over secure boundaries
Becrypte using a Paradox cut down operating system.
Microsoft active directory, Deep secure data handling.
Utilising both prince and Agile with Jira.
Also working on the banks new Ark datacentre installations provisioning connectivity for Swift financial transaction payment systems.
Agile working environment balanced out with waterfall and some prince documentation. Although using Jira
VMware.
Azure cloud Technology for some banking environments.
AWS environments as an alternate offering.
Digital transformation.
And proprietary Webservers and applications from security vendors.
Working to provide virtual environments within the new “ARK “data centre and a Highly secure zone within the bank’s DMZ and boundary crossing for Development partners inside and externally located for the bank.
IDAM Multiple factor authentication (MFA).
Provisioning and providing “Swift” Services and new dedicated Bearer and planning the upgrade and update of the swift service -dependent upon the delivery of swift partner bearer lines (BT& Colt).
Millrain LTD
Director
February 2019 July 2019
Working within other business interests of my company to prepare for summer 2019 and assisting with the operation of services
July 2019 to October
Natural resources wales senior Project Manager
Working as a senior Project Manager to deliver a series of infrastructure and application projects utilising Agile, Devops and prince II that had been dormant for a reasonable time into the Azure cloud utilising standard PoC and go live procedures .Working on security multiple Factor Authentication projects and initial conceptual Azure active directory updates .and Identity & Access Management, spanning 3k users throughout wales .reviewing Cyber Security controls in line with the Cabinet office Recommendations for government departments.
Multiple factor authentication (MFA)
(IAM)Identity Access Management initial review to Cabinet office minimum Cyber security requirements
Privileged Access management (PAM)
Review of cyber security to align multi factor authentication.
Cyber security Review to cabinet office requirements to Cabinet office requirements.
Azure cloud provisioning
Azure infrastructure design
Placing 22 scientific applications into azure
Private cloud provisioning and delivery
Participate in the whole of team governance objectives around planning, budgeting and resource issues
September 2018 February 2019- finished
Raytheon Defence contractor UK LTD Senior project manager
Working as a senior infrastructure project manager within Raytheon UK as part of the transformation team within a SC level environment. Providing project management for a range of engineering (aerospace) and IT transformation programme projects within Raytheon and it UK and European sites.
Providing joint shared working environments and development platforms for battlefield analysis utilising VMware.
oPlate spin P to V and occasional V to P Technologies
oSpecialist SC software. Including Anaplan cloud planning
oAzure, AWS and private cloud provisioning and Design
oLow level API’s for platform demonstration
Procurement of simulation software AND ADVANCED Cyber security products and services.
Preplanning and expansion of airfield facilities to enable government contracts to be catered for and fulfilled.
Developing shared environment deployment and security methods for access.
Authentication sign on software SSO Saml for internal staff and partners
Active directory crested for each development platform
And project specific SharePoint instance to retain project development document repository workspace
Creating digital workspaces inclusive of Office 365 components
Platform cyber security
Business transformation
Secure platform delivery physical
Secure platform delivery Cloud
Lead and motivate resources into and enhanced delivery schedule.
Creating a Diverse collaborative environment for the whole team to work inclusively towards the same Goals
Network security
Identity access management protocols to allow collaboration on the defence collaboration platforms
Active directory authentication Fimm/Mim
Digital transformation
Information technology Transformation
SharePoint platform repositories
Using both Azure and AWS to assist in creating a wider infrastructure environment
Setting up disaster recovery points and snapshotting onto the San
Providing systems and offices for airfield and aircraft maintenance contracts
Providing windchill PDM (document management) for AutoCAD libraries to assist maintenance and drawing indexing.
Transformation projects and internal ongoing projects utilising Prince II, Waterfall, and agile methodologies
Airfield office fit outs (Boughton)
RAF airfield fitouts (Waddington)
Budget responsibility: - approximately 2.5 million
January 2018 July 2018
EDF Energy Debt Improvement programme manager project office
Working with senior management and Directors of EDF on Debt improvement projects of around 128 million Debt within the Gas and electrical supply industry Debt Improvement programme in both residential and commercial supplier markets. Working on workstreams such as
Venerable customers
Debt sale
oLegal requirements and Ofgem compliance for sale of debt
oProceeding through the legal system CCJ’s and resale of debt options
Digital (sending debt digital)
Faster payments -Re initiating management processes
Digital payments
Financial transformation
Venerable customers
CredAgility and, dunning processes and IT infrastructure aligning with management processes.
Digital payments
Programme and programme controls reporting up to EDF central directors.
Business change programme and projects
SaaS debt control software and applications
Smets-2 smart metering version 2 debt control
TDX debt sale to third parties
Infrastructure for “COTS” Debt control applications provided by 3rd party suppliers
Infrastructure as a service IaaS
Software as a service SaaS
Millrain ltd July 2018 to October 2018
Working on behalf of other business interests
January 2018 July 2018
EDF Energy Debt Improvement programme manager project office
Working with senior management and directors on Debt improvement projects of around 168 million Debt within the Gas and electrical supply industry Debt Improvement programme in both residential and commercial supplier markets. Working with senior EDF management on workstreams such as
Venerable customers
Debt sale
oLegal requirements and Ofgem compliance
oProceeding through the legal system CCJ’s and resale of debt options
Digital (sending debt digital)
Faster payments
Digital payments
Financial Debt transformation, resource planning, working with senior managers and stakeholders.
Vulnerable customers
Iterative Debt recovery process road mapping finance director roadmaps
And working with senior managers to manage process dependencies, risks and Resources.
CredAgility and, dunning processes and IT infrastructure
Programme and programme controls reporting up to EDF central directors.
Business change programme and projects
SaaS debt control software and applications
Smets-2 smart metering version working with the processes.
TDX debt sale to third parties
Infrastructure for “COTS” Debt control applications provided by 3rd party suppliers.
Budget responsibility: - approximately non
January 2017 October 2017
Programme Manager
Home Office- Organised crime and Counter Terrorism (Lawful Data intercept)
Contract working on Data retention and Lawful Intercept Methodologies for Organised Crime and Counter Terrorism
Utilising shared platforms and cloud technologies SaaS and Paas and Iaas
Working with all UK based law enforcement agencies to achieve agile Retention and disclosure technologies with mobile phone web and mobile phone web services and possible re issuance of notices to mobile providers.
Working with 3rd party suppliers and internal Legal disclosure and intercept teams.
Working with government Law Enforcement agencies, Police, HMRC, MI5, MI6 etc
Working with communications service providers CSPs such as Vodaphone to provide systems and access systems to lawfully intercept and disrupt both phone and internet communications being used by Organised crime and Terrorist organisations
Business change with the law enforcement agencies operational transformation with Paas and SaaS and legislative requirements
Assisting with sending Law enforcement digital within the UK
To create non-Governmental automated data retention systems with data ownership remaining with the original LEA’s whilst providing law enforcement agency’s the ability to lawful access and utilise data subject to Lawful requests and telecoms companies whom themselves have been served notice of compliance
Also, to act as an infrastructure project manager to automated acquisition projects providing services to the IPA Act and its requirements (replacement for Ripper and Dripper) more commonly known as the snooper’s charter?
Secure Wi-Fi and lawful interception methodologies
Maintaining disaster recovery points and data segregation within offsite disaster recovery
Also, in the vain of the IP-act, Ripper Dripper GDPR compliance in the light of law enforcement requirements
Digital policing and digital law enforcement systems across the law enforcement agencies including HMRC
Cloud SAAs and security enabled transfers through PSN and Cryptology
AWS also used for comparable sites
Related cyber security
Digital Government projects based on cloud, Azure and AWS
ERP and CMP Test and Development and Anaplan for test and evaluation resource (ERP functions)
Joint shared data base platforms for cloud service providers and other small Wi-Fi operators
AWS and private Cloud including Azure Backstop planning and configuration.
Data centre fit out to include
Secure platform delivery
Secure platform delivery physical
Secure platform delivery Cloud
oChassis
oBlades
oSan
oDC networking
oClient connectivity
Secure data mobility within Raytheon and connections to 3rd party suppliers
Platform cyber security and development testing matrix’s
Providing cloud solutions for security into law enforcement through third parties internal teams
Performing security level ITHC’s for the Data handling system designs and data retention systems and data
handling requirements through Crypto to non-crypto and internal data request procedures applicable in current law
Budget responsibility: - approximately 1.5 million
Platform Delivery, Programme Manager
Dev- Ops Platform manager January 2015 to May2016
Hampshire Constabulary and Thames Valley Police
Objectives: - rationalise two forces into one through a portfolio of projects, update infrastructure, working practices, applications through design and long-term reduction of Opex. Through design, and business reduction of internal headcount. To achieve cost savings over 5 years of 45 million pounds through the rationalisation and leveraging of the joint police forces application operating models and infrastructure by providing joint shared services Platform as a service (Paas) and software as a service (SaaS)
Acquiring new datacentre estate and running merger and acquisition programmes for infrastructure, software and HR activities.
To realign the combined and disparate computer departments into a singled shared platform using internal virtualised applications and hardware, And Microsoft Azure products including federated identity management. Products include: - (but not limited to)
Active Directory / identity management. both forces into one
Active directory provisioning Mim/Fimm designs
Provision of the shared environments for the business transformation of both forces into one singular ICT identity
Transformation team lead for main infrastructure and control applications Ad, Exchange
Cost reduction of 30 million over 5 years Targeting
Assist with the Wider programme governance assisting the CIO with Roadmap inputs
Shared infrastructure platforms, datacentres, MS-Azure cloud technologies and applications
Secure platform delivery both physical and cloud options
Single sign on authentication for non-secure networks and enhanced for secure platforms
Organisational change and restructuring team merger and supporting change within the Teams
Program costing and cost benefits
External audit working group
Cyber security aspects across all the infrastructure platforms public and private cloud.
Data mobility and portage throughout both forces and the secure network
Digital policing and customer service platforms
2020 vision group member
HR slotting and job re-application design
Business rationalisation and reorganisation
Application rationalisation works streams
Creating environments to making law digital
Provisioning new secure Wi-fi throughout the kidlington main office complex
Review and revision of Wi-fi services at satellite police station sites
Management of 3rd party suppliers -direct management and negotiation
Identity management projects using Fimm/ Mimm within AD resource domains
Business realignment with HR slotting exercises within the public sector
Police and government procurement processes
MS-Azure Cloud solutions (initial 80k ongoing 3 million) (some utilisation of Anaplan
Cots
Digital transformation and continuous systems improvement
Working in a supportive culture to create a situation where we could engender more fluid delivery
Information technology transformation
Group /company merger
AWS and private Cloud
Secure networking and encryption to all law enforcement agencies
Authentication software and logging processes through fully tracked data request mechanisms
ERP and CMP Test and development environments
Anaplan tools for development and test with ERP
Digital Policing initiatives, body worn video, evidence sharing, digital crime file ANPR, etc.
Data mobility trough thorough use of encryption technologies
Digital policing work streams and data handling systems both in flight and at rest in all live and storage facilities
Setup of Paas service police systems (Platform as a service)
Setup SAAS police systems (software as a service) Office 365 etc.
And Police Business Transformation Team senior manager
Tendering with external parties and other 3rd parties
SaaS service enablement for all police forces
MS-exchange migration to one instance
SharePoint 2013 rollout onto the staging platform to provide a script testing platform
oRollout to ICT user groups (initial) for test and snagging purposes and continued engagement of SharePoint front end developers Gui’s for departments and projects
oWhole of internal ICT rollout and on hold until the live link (police central document repository programme
oDependency on phase II identity management enterprise architectural overview
MS -SQL cluster and enterprise SQl Design
Oracle true up and HLD architectural design for the future and preliminary migration requirements
SharePoint 2016 Enterprise proof of concept built and sized to encompass expansion or multiple install instances depending on home office requirements for security separation (changing over 2016 under the Go digital government initiatives)
New Data centres using the cabinet secure DC framework with Ark
Staging platforms for pre-public cloud / private cloud
Crown hosting agreements and services and realignment of service contracts from BT
ARK and cabinet office Crown hosting agreement for secure data centre hosting (police)
Police ICT company collaboration
Exchange 2010 and 2013
Office 365
SharePoint migration to one instance
Lync
MDM (device manager)
Niche /RMS Command and control systems update
Sepsna networks upgrades (secure networks upgrade including Dark fibre) (1.8 mil)
IBM flex chassis and blade systems
IBM V7000 SAN (760K) IBM flex fabric
VMWARE
Juniper switches
Palo Alto elastic load balancers
F5 load balancers
Cisco switches external facing firewalls
Juniper internal facing firewalls
Palo alto firewalls
IA information assurance
Initial GDPR forthcoming regulations
Resource reduction (two forces into one) and senior management realignment and help lead and motivate resources into the new culture Group culture
Datacentre consolidation and rationalisation for internal private cloud
Data centre power and airflow design
Electrical distribution
Airflow baffles and balancers
A conditioning
Data centre acquisitions and disposals
Data centre fit outs X2 and collaboration with other forces
Disaster recovery of data centres to active -active
New backup and disaster recovery technologies
Working with joint internal test team for application assurance and conformity for operability and function and security
Platform provisioning for the Office 365 rollout
Early career
Job
Titles
Dates
City of London Police
Programme / Project Manager
Project objectives: Office fit out and move
June 2014 to September 2014
J.D Weatherspoon
Project Manager data Centre power hyper -V and VMware
September 2013 to June 2014
Health management
Project manager Data centre fit out
October 2014 February 2015
TFL
Project /Portfolio Manager
November 2012 to March 2013
Home Office, London
Portfolio manager
November 2009 – April 2010
EDS, Derby
Project manager
November 2008 to March 2009
Sussex Police, Lewes
Project manager
Data center consolidation and close downs in Lewes and Gatwick airport emergency rooms
May2009 to October 2009
Northamptonshire County Council, LGSS
Project manager
May 2010 - April 2011
Alliance healthcare
Project / programme Manager
March 2013 to August 2013
Gatwick Airport, Sussex
Project Manager
March 2012 – June 2012
Hampshire County Council
Project manager
June 2008 to November 2008
Atkins engineering
Business Project Manager
June 2012 to November 2012
British Gas, Staines, Middlesex
Project / Portfolio Manager
July 2011 – January 2012
Lexmark, Orleans, France
Printing Consultant
July 2000 3 months
Stafford County Council
Project manager
December 2007 to May 2008
Rolls-Royce, Derby, Bristol
Project manager
December 2005 to August 2007
Crawley Airmails, Crawley, Sussex
Project manager
April 2011 - July 2011
Transcom Luxembourg
IT Manager Telecoms/ Private Banking
1999 Sept to Jan 2000
Nottingham CC
Server Administration
1999 for 3 months
J.D Edwards, Paris
IT Manager / project manager
1997/1999
Jacobs Suchard
Database Support
1997
Welsh Water
IT systems support engineer
1994/1996
Peristome
Computer engineer (banking)
1991/1994
Tudor Business systems
Computer engineer
1987/1990
Motive Forklift
Electrical forklift truck engineer
1983/1985
Royal Navy
Marine engineer
1978/1983
Cygnus /Cadbury
Project manager
08/2004 >11/2004
Accentuator
Technical lead
08/2002>05/2004
Global Crossing / Exodus
Paris IT manager and PM
08/2000>08/2002
Gateway2000 Paris
IT Manager
07/200>11/2000
Serco o/ IT Net
Project manager
01/2005 >10/2005
Qualifications
Marine engineer qualified with the Royal Navy
generators
air-conditioning
chilled water plants
hydraulics
Prince 2
Electronics qualified C&G
Marine engineer Royal Navy
Catering qualified C&G