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JIHEN OUEDHERFI

Tel: +971*********~ E-Mail: admrc2@r.postjobfree.com

Objectives:

A highly motivated and skilled sales lady with a positive outlook and proven sales techniques. I am seeking my next challenge in a rewarding career in retail and sales development.

Exclusive Summary:

-An effective communicator with excellent relationship building and interpersonal skills.

- Proven ability in enhancing business growth and maximizing profits through the achievement in sales development

Exclusive Highlights:

Itan Jewelry Head of Sales B2C Jan 2019 till now

Itan Jewelry Senior Sales Associate Dec 2016 till DEC2018

ALESSA JEWELRY boutique city walk 2

Ahmed Seddiqi And Sons Sales Associate Nov 2012 till 2016

-AUDEMARS PIGUET boutique from November till February in Mall of Emirates

-OFFICINE PANERAI boutique from February till September in Dubai Mall

- BAUME ET MERCIER boutique from November till February in Dubai Mall

-IWC & BAUME ET MERCIER boutique from February till now inBurjuman Mall

-IWC BOUTIQUE MALL OF THE EMIRATES

Education:

H High Diploma in logistics distribution : June 2012

From: Centre sectoriel de formation transport logistique borj cedria

(Tunis- Tunisia)

Professional experience:

Alessa Jewelry Head Of Sales B2C January 2019 till now

Motivating the sales team to achieve the best results possible.

Spotting market opportunities for new customers.

Monthly reporting on sales performance against budget and reporting on variances.

Client invitations and client management.

Target for B2C shows

Identifying key areas for improvement in the sales process

Alessa Jewelry (senior sales associate December 2016 till December 2019

• helping customers make the right choice by recommending them good jewelry according to

their requirement.

• thorough understanding about different types of jewelry and their qualitative analysis.

• thorough understanding the quality,the clarity and the color of diamond.

• thorough understanding the difference between the precious and semi- precious stone.

• keep in frequent contact with customers to notify them of the new product in the store.

Ahmed Seddiqi And Sons (Sales associate) Nov 2012 till December

-Four years of demonstrated practical experience of working in luxury environment.

Giving advice and guidance on products selection to the customers

Provide outstanding customer service to all customers

Create and maintain a long-term relationship with customers

Coordinate the stock of merchandize and ensure proper transfers to and from

The boutique

Guarantee that customers are receiving an excellent after-sales service

Dealing with VVIP customers and famous actors, singers…

Fashion Tardex (Sales Executive) 2009- 2010

-The starting professional experience that allow me to explore the luxury sales

word and to develop my communication skills.

Customer service including assisting with clothing choices, sizes and

styling in a friendly and efficient manner

Keeping the store tidy and clean

Responsible dealing with customer complaints

Personal Skills:

- Having a friendly and engaging personality

- Having confident manners

- Excellent sales ability

- Trilingual speaker (Arabic\ English\ French)

- Administrative writing skills

- Attention to details

- Having a high motivation degree

- Quick-learner of product knowledge

Personal Details:

1.Date of Birth: 17 Mai 1988

2.Gender: Female

3.Nationality: Tunisian

4.Residence Location: Dubai, United Arab Emirates

5.Marital Status: Single

6.Driving license

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