Business Analyst Research Manager
Resume:
JENNIFER SNYDER
PROFILE
A proactive, experienced professional with a demonstrated history of leading by example. I enjoy ferreting out areas of improvement and creating solutions primed to have a meaningful impact on people and the tasks on which they work. High quality service is at the heart of every action I take.
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***************@*******.***
223 Gen. McClellan Ct.
Harpers Ferry, Wv 25425
linkedin.com/in/analystjennifer
PROFESSIONAL EXPERIENCE
BUSINESS ANALYST
BA-ZAI, JV / 2017 - Present
As a Business Analyst in the NFA Division of the ATF, I identify, evaluate and improve procedural areas of contract work. I develop, document and deliver process innovations focusing primarily on automating manual tasks, assisting with building compatible telework processes, and providing real-time insights into performance measures. I deliver meaningful insights verbally and via written weekly, monthly, quarterly and ad hoc reports. I am proficient in synthesizing disparate information concisely.
Designed and implemented Excel based inventory system managing over 500,000 transfers per year and improving the loss rate 99%.
Implemented automation into 30% of employees’ daily tasks via VBA, directly impacting efficiency and decreasing human error.
Extracted data from numerous Excel spreadsheets, an Access database, and an Oracle database (using SQL) to create scores of custom Power BI dashboard visualizations.
Drafted and manage ISO compliant Standard Operating Procedures for contract and government staff.
Spearheaded multiple projects including directing staff of up to 12.
RESEARCH ASSISTANT
Team Rolling Bay and BA-ZAI, JV / 2015 - 2017
As a Research Assistant in NFA, I aided Legal Instrument Examiners in the review of applications for firearm possession and provided a high level of customer service to the applicants.
Selected to participate in an ATF initiative performing in-depth reviews of firearms specifications to ensure NFRTR accuracy.
Selected to support Examiners on complex applications requiring extensive documentation research.
EDUCATION
MS / DATA ANALYTICS
West Virginia University
Completion 8/2021
CERTIFICATE / PARALEGAL
University of Maryland
2007
BS / PSYCHOLOGY
Minor CRIMINAL JUSTICE
King’s College
1995
SKILLS
LEADERSHIP & ACCOUNTABILITY
TRAINING & STAFF DEVELOPMENT
DATA COLLECTION & QUALITY ASSURANCE
EVALUATION & ANALYSIS
SQL, R, POWER BI & TABLEAU
TECHNICAL WRITING
MICROSOFT OFFICE, VBA
JENNIFER SNYDER
PROFESSIONAL EXPERIENCE (CONTINUED)
ZONING ADMINISTRATOR
County Commission of Jefferson County, WV / 2009 - 2010
As Jefferson County’s only Zoning Administrator, I interpreted and administered land use ordinances. I determined the zoning compliance of all proposed development, proposed amendments to the land use ordinances, and defended decisions in front of the Board of Appeals and the Planning Commission. I often engaged in educating County staff, Commission members, and the public on current land use issues.
First Zoning Administrator of the highly contested 2008 Ordinance re-write.
Developed workflows for the approved 2008 Subdivision Regulation re-write.
OFFICE MANAGER / PLANNING ASSISTANT
County Commission of Jefferson County, WV / 2007 - 2009
As the Office Manager/Planning Assistant, I directly supported the Director, Zoning Administrator and Planner and liaised with the Engineering Department, Finance, outside vendors and the public.
Key administrative staff for the 2008 Zoning Ordinance re-write, compiling public comment, drafting amendments, and publicly presenting key ideas.
Promoted to Zoning Administrator within two years.
Hired and managed 3 people.
ESTATE PLANNING LEGAL ASSISTANT
The Law Offices of James A. Hyatt, MD / 2007
As Mr. Hyatt’s sole Legal Assistant, I prepared all documentation related to creating an estate such as Trusts, Wills, and Powers of Attorney. I compiled financial documentation for proper trust funding and filed estate documents with the Register of Wills and Recorder’s Office.
PROJECT MANAGER
Wolters Kluwer, CCH, Kleinrock, MD / 2004 - 2007
As the State Tax One Disc Project Manager, I managed all primary source research, developed and improved workflow systems, identified and resolved content issues, prioritized and monitored production department work and trained production staff. I supervised the quarterly testing phase of the disc product, including leading five attorneys through quality control measures to ensure a high-quality end product.
RESEARCH MANAGER
Tax Analysts, VA / 1999 - 2004
As the State Tax Notes Research Manager, I supervised the literary research and basic legal research of primary source materials. I focused on strengthening relationships between the organization’s departments and interfaced with external state offices such as the Secretary of State, Governor’s Office, and State Legislative Offices. I also supervised the establishment of an electronic database and Research Library.
Hired and managed 2 people.
JENNIFER SNYDER
CURRENT EDUCATION
MS BUSINESS DATA ANALYTICS GRADUATE CANDIDATE
WVU / Completion August 2021
I am currently studying a data analytic education geared towards enhancing business decision making and increasing organizational value. In Fall 2020, I was selected to be a graduate mentor for a Data Driven WV undergraduate project. Key learning objectives include:
Decision Sciences
oUsing decision science analytical tools, such as statistical and mathematical techniques via Excel and Solver add-in, to solve business problems.
oEstablishing practical, managerial approaches by building models that require describing the business problem in terms of objectives, decision variables, uncertainties, outcomes, choice criteria, and feasibilities.
oAssessing the significance of model outputs and using these outputs to develop managerial insights and propose actions.
Data Management
oUnderstanding database design concepts and logic, including data modeling, database design, and the logic of database queries.
oAnalyzing data by correctly accessing, organizing and querying databases.
oEngaging relational databases, object-oriented databases, and large volume databases to evaluate database performance, scalability and potential for live streaming data.
Ethics and Data Collection
oConsidering the ethical and legal issues in data collection and the impact it has on organizational policies and procedures.
Business Simulation Modeling
oStructuring business decisions in a manner that clearly identifies relevant variables, parameters and sources of uncertainty.
oBuilding models and designing experiments to analyze and simulate alternatives to arrive at the best business decision.
oAnalyzing simulation output using statistical analyses and modeling.
LIFELONG LEARNING
How to Lead When You're Not in Charge: Leveraging Influence When You Lack Authority
By: Clay Scroggins
Give and Take: A Revolutionary Approach to Success
By: Adam M. Grant PhD
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