Cheyenne Boozer
Admin Support Specialist, Video Producer and Content Creator
Charlotte, NC 28210
*******@****.***
Hello there!
I am a recent graduate of the University of North Carolina at Charlotte. I have a BA in Communications with a concentration in Mass Media. I also have a BS in Psychology with two concentrations, Social Psychology and Industrial and Organizational Psychology. Along with my majors I had two minors, Business Administration and Film Studies.
My early career was customer service orientated. I have worked in many fast paced and physically demanding jobs such as hosting, serving, and making your favorite drink at Starbucks! I then worked for my university for a few years. I began as a Production Assistant and worked my way up to being a Business Manager of the Student Union and Cone. I was recruited by our Distance Education department to be a Video Production Assistant.
I have earned a Video Production Certificate from the University of North Carolina at Charlotte. I am highly proficient in Film Production, communication, telecommunications, broadcasting and editing. My objective is to keep working in fun and creative spaces and making meaningful connections to pursue a career in screenwriting.
For more information, please email ***********@*****.*** or message directly! Authorized to work in the US for any employer
Work Experience
Podcast Producer & Host
YouTube Content Creator - Charlotte, NC
June 2020 to Present
• Oversaw the production of episodes of two separate podcasts. Duties included-
• Weekly fresh ideas for shows.
• Scheduling interviews
• Pre-interview prep with podcasts guests
• Recording & engineering remote interviews
• Audio engineering and editing.
• Producing transcripts and managing transcript editors
• Uploading produced episodes to host platforms and composing show notes
• Scheduled reservations
Video Production Assistant
University of North Carolina at Charlotte - Charlotte, NC August 2018 to Present
• I assisted the Distance Education department of the AISLE telecommunications group of UNCC in various things such as:
• Directing program meetings and marketing videos.
• Planning stories, designs, concepts and graphics for video production.
• Reviewing final pieces and editing them to perfection.
• Overseeing scriptwriting, direction, voice over, photography and completion of the video making process
• Photography: 360 shoots, and promotional live footage.
• I also specialized in brainstorming dynamic presentations and zoom recordings. Building Manager
University of North Carolina at Charlotte - Charlotte, NC March 2017 to August 2018
• Primary point of contact for visiting patrons, administrative staff, students, and team members.
• I monitored facility operations, provided production support, administrative assistance and security for a three story building that accommodates 1000s of people a day.
• Similar to a hotel manager, I provided customer service and solutions to patrons, customers and the various businesses housed within the Popp Martin Student Union.
• Evaluated team and individual job performance
Informational Specialist
UNCC
November 2016 to May 2017
• Keep front desk clean, tidy and supplied with all the necessary supplies
• Greet, communicate with and welcome guests
• Answer all the customers' questions and address their complaints
• Answer all incoming calls, redirect them when needed
• Receive letters, packages and send them to appropriate destination
• Monitor and update records and files with the use of MS Office
• Cooperated with the police department to provide an efficient lost and found. Harris Teeter Barista
Harris Teeter - Charlotte, NC
August 2015 to November 2016
• Greeting customers in a friendly manner and taking food and drink orders
• Preparing and serving beverages, ranging from simple to elaborate ones
• Answering customers' questions about menu choices
• Promoting and recommending menu options to customers
• Taking payment from customers
• Maintaining inventory and equipment by cleaning, troubleshooting and scheduling repairs
• Keeping the work environment sanitary and organized
• Evaluating and modifying processes to improve efficiency and quality of service Education
Bachelor of Science in Psychology
University of North Carolina at Charlotte - Charlotte, NC August 2015 to May 2020
Bachelor of Arts in Mass Media of Communications Studies University Of North Carolina at Charlotte - Charlotte, NC May 2020
Skills
• Adobe Premiere
• Telecommunication
• Photography
• Video Editing
• Video Production
• Microsoft Office
• Adobe Photoshop
• Journalism
• Adobe After Effects
• Social Media Management
• Content Creation
• Filming
• Branding
• Blogging
• Adobe Illustrator
• Search Engine Optimization (SEO)
• Adobe Creative Suite
• Digital Marketing
• Management
• Employee evaluation
• Events Management
• Google Docs
• Presentation Skills
• Public Relations
Certifications and Licenses
CPR Certification
Video Production Certificate
May 2021 to Present
The Department of Languages and Culture Studies of the University of North Carolina at Charlotte hereby certifies that I, Cheyenne Boozer, has successfully completed the requirements in Film Studies for the Video Production Certificate.
Assessments
Food service: Customer situations — Expert
March 2020
Ensuring customer satisfaction, prioritizing tasks, and suggesting products in a food service setting. Full results: Expert
Customer focus & orientation — Expert
March 2020
Responding to customer situations with sensitivity Full results: Expert
HR: Compensation & benefits — Highly Proficient
February 2021
Knowledge of compensation and benefits programs
Full results: Highly Proficient
Marketing — Highly Proficient
February 2021
Understanding a target audience and how to best communicate with them Full results: Highly Proficient
Customer focus & orientation — Expert
March 2020
Responding to customer situations with sensitivity Full results: Expert
Work style: Conscientiousness — Highly Proficient
March 2021
Tendency to be well-organized, rule-abiding, and hard-working. Full results: Highly Proficient
Sales skills — Highly Proficient
February 2021
Influencing and negotiating with customers
Full results: Highly Proficient
Verbal communication — Highly Proficient
February 2021
Speaking clearly, correctly, and concisely
Full results: Highly Proficient
Brand ambassador — Highly Proficient
May 2021
Promoting brand awareness and sales
Full results: Highly Proficient
Management & leadership skills: Planning & execution — Expert April 2021
Planning and managing resources to accomplish organizational goals Full results: Expert
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.