Product Owner Manager

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Ishmael Farrah, MSc,

PMP, PAL, PSMII, SA

Irving, Texas 75038 1-469-***-**** *********@*****.*** Summary

Certified PMP/SA/PAL/PSMII/SPS/PSM1/PSPO/Sr Scrum Master/Product Manager/Team-driving Leader who creates a compelling product vision, clear sense of purpose, common direction and clarity of communication that explain what make the product valuable and important, how it helps stakeholders, and achieve organization mission. Known as decisive leader and excellent communicator who guides diverse teams and always meets emerging client needs. Build a valuable product that delight customers, increase user index & better return of investment to the company by continuously delivering working products with constant feedback, and quickly responding to market changes and emerging opportunities with innovative business solutions. Skills

• JIRA, Rally, Confluence, MapInfo, SQL, Microsoft Office, Power BI.

• Effective customer Communication & collaboration.

• Strong Leadership & Organization skills.

• Great Communication Skills & problem-solving ability.

• Collective collaboration facilitator.

• High level of knowledge in value prioritization.

• Business strategy.

• Change Management.

• Continuous improvement.

• High level coaching & facilitation ability.

• Innovational & Motivational Skills.

Experience

SENIOR SCRUM MASTER 03/2014 to 04/2021

Pramira LLC - Charlotte, NC

• As a Sr Scrum Master, focus on creating and building successful, and high performing teams with strong skills in self- organization and cross functionality.

• Cultivate a culture of servant leadership, empowered teams, and continuous improvement.

• Innovated new processes, workflows & value optimization that realized 55% improvement.

• Identify opportunities to optimize Scrum roles, events, and artifacts.

• Equip the team with tools and practices to establish incremental, iterative, and predictable delivery.

• Coach Scrum theory, practices, and values to help the team maximize the value they create.

• Enable change management that increases the value creation of the team and organization.

• Drive a culture of continuous improvements and relentlessly removing impediments to the team progress.

• Continuously delivering business value to improve customer outcome.

• Coach Product Owners on techniques for effective Product Backlog management.

• Define metrics to visualize progress to the team and stakeholders.

• Collaborate with stakeholders to manage competing priorities while protecting the team.

• Coordinate risk and dependency management to optimize delivering solutions at scale.

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SENIOR PRODUCT MANAGER 04/2010 to 02/2014

BCI Inc - Miami, FL

• Develop project plans with dependencies, key milestones and resource allocation.

• Consults with management and reviews project proposals to determine goals, time frame, funding limitations, procedures for accomplishing project, staffing requirements, and resources allocation.

• Strategized approaches to meet objectives and capitalize on emerging opportunities.

• Directed market and user research planning to identify new business opportunities.

• Proactively identify and manage risks & plan for an effective risk mitigation.

• Increased penetration of customer base to 40% with innovative promotional strategies.

• Built close relationships with key stakeholders & Senior management with short feedback loops to stay abreast of emerging market trends and applications.

• Established goals, policies and work standards to strengthen team performance and boost product results.

• Collaborated with marketing team and functional management to achieve business strategy objectives.

• Assessed team metrics and worked to drive a culture of continuous improvements and innovate new approaches.

• Proving track record of delivering one-of-a-kind results that exceed lofty expectation. Education and Training

Saint Mary's University of Minnesota - Minneapolis Master of Science Computer Networking & Telecommunications, 2004

Wills Business College - Ottawa, Ont Associate of Arts Project Management, 1999

DeVry University - Columbus, OH Bachelor of Science Electronics Engineering, 1997

Certifications

• Certified Project Management Professional-PMP®

• Certified Professional Agile Leadership-PAL®

• Certified Professional Scrum Master II-PSMII®

• Certified Safe 5.1 Agilist-SA®

• Certified Professional Scrum Product Owner-PSPO®

• Certified Professional Scrum Master I-PSMI®

Status

Citizen of United States & Canada.

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