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House Manager Dining Server

Location:
Rochester, MN
Salary:
116000
Posted:
May 27, 2021

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Resume:

** ***** ***** ** ** 507-***-**** admqxq@r.postjobfree.com

Rochester, MN 55901

Beth M. Coons

Education Class of 2003 University of Minnesota, School of Veterinary Medicine

Doctor of Veterinary Medicine

Outstanding Student Leadership of the Profession Award 2003

Class of 1993 University of Wisconsin-Stout

Bachelor of Science International Business

Accounting Minor

Professional 2020-Present Pittsburgh Blue Steakhouse Rochester, MN

Experience General Manager

Promoted to General Manager within one year of opening. Ensured we reduced costs and generated sustainable revenue, EBITDA gains. Ensured quality and critical communication between FOH and BOH, creating a relationship that resulted in record number of nights with zero mistakes. Worked directly with health inspectors and city officials through COVID to ensure the restaurant meets and exceeds the local laws and codes. Created successful marketing initiative and new menu for COVID and established and enforced new policies and procedures to ensure staff and guests safety. Wine Spectator Award of Excellence 2019 and 2020. Best steakhouse 2019 and 2020.

2018-2020 Pittsburgh Blue Steakhouse Rochester, MN

Assistant General Manager

Opened new steakhouse including recruiting, hiring and training all staff. Coordinated FOH schedule as well as planned and executed special events. Maintained staff training to uphold the highest of standards while providing excellent fine dining steps of service and hospitality. Supported General Manager in fostering and developing new partnerships with suppliers and the community in order to create efficiencies in relations to value and service. Provided outstanding guest service to at all times while maintaining the Parasole culture.

2017-2018 Terza Ristorante Rochester, MN

Front of House Manager

Managerial responsibilities include recruiting, hiring, training and the supervision of 36 fine dining professionals. Fostered an environment in which guests enjoy exceptional service and employees are motivated to deliver top performance. Managed front-end operations to ensure friendly and efficient interactions during service. Introducing new ideas to the team to facilitate the ever-changing needs of the community. Planned and executed social media campaigns. Continuously learning and actively pursuing improvement of the restaurant and its staff. Building strong relationships with our guests and vendors.

2015-2016 Zzest Café Rochester, MN

Front of House Manager

Oversaw all aspects of operating the front of the house. Served patrons by managing reservations. Maintained front of the house staff by recruiting, staffing and training. Monitored and assessed service trends ensuring all guests received the highest quality products and service. Coordinated and motivated staff to consistently complete their daily duties while keeping morale high.

2006-2015 Prescott’s Bar and Grill Rochester, MN

Fine Dining Server and Bartender

Successful server and bartender in prestige Mediterranean Restaurant. Expanded on knowledge of quality service, fine food and unique wine. Experiences include interfacing with owners and working effectively in a team setting under high levels of stress.

Other Professional 1989-1997 United States Navy

Experience Naval Intelligence Specialist

US Naval Reserves.

2016-Present Farrell’s Extreme Bodybuilding Rochester, MN

Kickboxing Instructor and Coach

Level two instructor teaching strength training and kickboxing.

2010-2016 Minnesota School of Business Rochester, MN

Adjunct Instructor

Teach various courses within the Veterinary Technology Program including Anatomy and Physiology II, Pharmacology, Equine Medicine and Medical Calculations.

2003-2004 Animal Clinic Waimalu, Inc. Waipahu, HI

Veterinarian

Small Animal Doctor: Position entailed routine physical examination, diagnostics and treatment. Performed a variety of surgical procedures and supervised veterinary technicians and assistants.

1997-1999 Heritage Pet Hospital Rochester, MN

Administrative/Veterinary Assistant

Responsible for client relations, reconciliation of daily financial transactions, patient record maintenance and general office support for a team of three veterinarians. Experience included general laboratory diagnostics, treatment and medication of patients, and assisting doctors in examination.

Characteristics Communication-Extensive customer service experience through sales, administration and restaurant work has allowed development of excellent verbal and written communication skills, multitasking abilities and facilitation of teamwork.

Management-Both independent and team management has allowed development of goal setting skills, prioritization, work plan implementation, and accomplishment recognition of others.

Skills -Ability to multitask, work in a face paced environment with a high level of detail. -Stable and strong progressive work history and strong work ethic. -Ability to work independently or partner with others to promote an environment of teamwork. -Creative energy for menu changes, marketing plans and restaurant décor. -Commercial Awareness for industry topics, industry trends and local community topics.

References Miki Radovanovic COO Avra Hospitality, GM Hilton Mayo Clinic T: 507-***-**** C: 507-***-**** admqxq@r.postjobfree.com

Andy Chaufolias Owner of Titan Development C: 507-***-**** admqxq@r.postjobfree.com

Stephanie Griffin Front Office Manager, Hilton Mayo Clinic T: 507-***-**** C: 952-***-**** admqxq@r.postjobfree.com

Andy Shields CB Burnet Realtor, Previous Co-worker

651-***-**** admqxq@r.postjobfree.com

Maite Kuhns MK Restaurant Consulting C: 612-***-**** admqxq@r.postjobfree.com

Volunteer Rochester Downtown Alliance, Interconnection, American Red Cross



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