MOHAMMEDASHIK RASOOL
#**, **** ******** ******** ******, SAIDAPET, VELLORE·938-***-****
Email·admqkh@r.postjobfree.com
Hardworking Master Automotive Technician successful at correcting problems, completing maintenance and enhancing vehicle operations. Skillful applying specialized experience and technical knowledge to all makes and models of vans, light trucks and SUVs. Excellent leadership and mentoring abilities for apprentice mechanics. Experienced [SENIOR CONSULTANT] with over
[2] Years of experience in [VOLKS WAGEN]. Excellent reputation for resolving problems and improving customer satisfaction.
EXPERIENCE
MARCH 2016 – TOJANUARY 2018
PROMOTER, SONY DIGITAL
Managed promotional in-store signage and displays and re-stocked merchandise from returns or dressing rooms.
Helped customers complete purchases, locate items and join reward programs.
Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Used Microsoft Word and other software tools to create documents and other communications.
Conducted product demonstrations to highlight features and redirect objections to positive aspects.
Created inviting environment for customers by maintaining store organization and cleanliness.
Monitored customers for signs of security concerns and escalated issues to management.
Prioritized helping customers over completing other routine tasks in store.
MAY 2019 – TOCURRENT
SENIOR CONSULTANT, VOLKS WAGEN
Developed service plans in consultation with clients, and performed follow-ups assessing quantity and quality of services.
Troubleshot issues by understanding issue, diagnosing root cause and coming up with effective solutions.
Created detailed sales presentations to communicate product features and market data.
Achieved and sustained consistent revenue streams by regularly servicing accounts and connecting with customers to promote new products.
Maintained sense of urgency in answering customer questions and requests through email or voice message.
Maximized customer retention by resolving issues quickly.
Completed orders and organized product deliveries to meet customer timetables.
EDUCATION
MARCH2015DIPLOMO IN ELECTRICAL & ELECTRONICALS ENGEERING, DR. AMBEDKAR COLLEGE.
NCC: TEAM LEADER IN NATIONAL CADET CORPS.
MARCH2013, SRI VENKATESHWARA HIGHER SECONDARY SCHOOL.
SKILLS
Supervision
Excellent work ethic Organization and Time management
Flexible & Adaptable
Computer skills
LEADERSHIP
ACTIVITIES
VOLLEY BALL & KABADDI PLAYER.
PERSONAL DETAILS:
FATHER NAME: M.A RAFI UDEEN
MOHTER NAME: A. SHAJATHI
DATE OF BIRTH: 13-12-1998
RELIGION: MUSLIM
GENDER: MALE
ADDRESS: #13, SHEK HEYATHAR SUBETHAR STREET, SAIDAPET
DISTRICT: VELLORE
STATE: TAMILNADU
NATIONALITY: INDIAN
PINCODE: 632012.
I hereby declare that the facts given above are genuine to the best of my knowledge and belief.” “All the information mentioned above in the resume is correct to the best of my knowledge and belief.” “All the details mentioned above are true and correct to the best of my knowledge and beliefs.
DATE : SIGNATURE