Wesley Keller

972-***-**** admqf0@r.postjobfree.com LinkedIn Profile

Software Engineer

Programming Operations Systems Analysis

Software engineer and systems analyst with 20+ years’ experience. Expertise in managing front- and back-end web systems, migrating and managing Windows and Linux systems in co-locations and owned data centers, and ensuring operability of physical and virtual machines ranging from enterprise database clusters to VMWare guests. Demonstrated skill in leading engineering teams to migrate applications to new and upgraded OS versions, ensuring security and documenting all process steps to achieve reproducible results. Proven ability to lead high-performing, cross-functional teams to meet project goals and deadlines.

Areas of Expertise

Internet / Intranet / Web Technology – Risk Management – Implementation – Systems Installation

Customer Service – Process Improvement – Software Management

Select Career Highlights

Managed Adobe experience and campaign services; assumed US tech lead role for consumer CMS systems using Adobe AEM.

Oversaw end-of-life for Foundstone systems.

Collaborated with engineering teams to deploy Windows and Linux systems for manage.mcafee.com, which replaced mcafeeasap.com and its services, including beta and production systems located in two geographically redundant data centers.

Migrated McAfeeASaP.com’s entire web operations from Sunnyvale, California to Plano, Texas with near zero downtime.

Integrated and managed Foundstone Managed Services into McAfee Enterprise family after acquisition.

Professional Overview

Web Application Engineer McAfee 2011 – 2021

Performed daily activities including security modifications for new and existing sales and marketing users, clearing cache from local systems and CDN, and creating content packages in development systems and subsequent installations into UAT and production.

Directed weekly system inventories and audits of disks, patching, and uptime. Posted data to internal SharePoint site for team access and documentation.

Ensured timely upgrades of Apache versions as required via bash scripts to ensure version history and configuration migration. Scripts removed human errors with internal error checking at each step.

Validated completion of all OS and application patching per requests from InfoSec, followed by any required reboots, ensuring zero customer downtime.

Integrated Adobe Campaign Services to Adobe Experience Manager and ensured implementation of security protocols.

Replaced Windows 2008 servers with Windows 2016 to ensure life of service, including legacy applications with no documentation for Foundstone Managed Services.

Documented all system build requirements that were not available during Foundstone acquisition.

Ensured timeliness of system updates, installations, and process documentation to support needs of future owners.

Provided 24x7 support as systems were transitioned to Core Cloud Services team.

Manager, ASaP Operations McAfee 2003 - 2011

Managed 140+ Windows IIS and application systems for SMB customers for McAfeeASaP.

Managed secure FTP platform utilizing GlobalScape EFT.

Implemented scheduled patching and maintenance of all non-DB systems to secure all systems against vulnerabilities.

Streamlined product posting processes to ensure customer security.

Virtualized all physical servers to VMWare to lower overall costs for ASaP infrastructure.

Assumed ownership of service.mcafee.com and related Vbulletin site after integrating systems from support provider in Utah.

Web Operations Specialist McAfee 2000 – 2003

Managed 40+ Windows and RHEL systems, load-balancers, network switches / RSM, firewalls, DNS servers, email relays (QMail), and MS-SQL clusters.

Migrated all systems from in-house data center to co-location over a weekend with near zero downtime.

Expanded data center footprint twice to support expanded customer base as well as hosted partners for myCIO.com

Promoted to manager in 2003.

Prior Professional Experience

Technical Product Specialist, West Marine Products: Led team of 2 second-level technicians to support 2,400+ computers for point-of-sale store locations. Worked with retail systems team to develop new point-of-sale system for larger stores. Designed and installed 100+ node network with wide-area connections to corporate office located across the country.

Computer Skills

Windows Server 2008 – 2016 – RHEL 7.2 – CentOS 7.0

Education & Credentials

Coursework toward BS in Computer Information Systems – DeVry University

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