Gabriella Muñoz

Referral clerk - El Rio Health Center

Tucson, AZ 85706

admq7j@r.postjobfree.com

520-***-****

To obtain a challenging position that specializes in highlighting the administrative background I’ve focused on.

Work Experience

Referral clerk

El Rio Health Center

2019 to Present

Verify insurance

Update demographics

Obtain prior authorization

Verifies insurance and obtains authorization that is needed for office appointments or any outpatient procedures. Scans in an records that are received from appointments and sends to provider for review.

Insurance verification and authorization specialist

Desert Sky Gastroenterology

2018 to 2019

Verify insurance

Explained benefits

Collected payments

Verified insurance based on patient's appointment. Discussed with patient out of pocket costs and set up payment plans and collected payments before appointment.

Patient Access Service Rep II

Tucson Medical Center ED

2016 to 2018

Check in

Collects deposits/deductibles

Explains all necessary compliance forms and obtains patient signature

Obtains authorization for visits when required

Receives outside calls and calls to admit patient to unit, verifies health insurance and benefits, collects deposits and deductibles, uses bedside registration to verify and update demographics while obtaining signatures required for patient stay. Obtain authorization for patients when insurance requires it.

New Patient Coordinator

Tucson Pulmonology

2016 to 2016

2016

Scheduling

Triaging

Patient Registration

Receive referrals, fax request for records, triage patients, schedule appointments due to urgency, analyze health insurance benefits, and verify insurance. Receive and return telephone calls from new patients. Manage new patient wait list, fax referring doctor's office with non-compliant patients. Proficient in MS office, Adobe, Excel and medical data program Intergy.

Receptionist

COPE

2015 to 2016

Scheduling

Check-in/out

Retrieve co-pays

Greet patients, check-in/out, collect copays, receive telephone calls, take messages for the appropriate person. Friendly and welcoming.

Medical Office Receptionist

El Rio Health Center

2013 to 2015

Scheduling

Patient Registration

Check in/out

Reconciliation and deposits

Greet patients, check-in and provide information, collect and update patient demographics, analyze health insurance benefits and verify insurance eligibility, receive telephone calls and provide relevant information, schedule and confirm appointments, proficient in MS Office and medical data program NextGen. Great mathematical skills needed to receive co-pays and payments on accounts, capable of multitasking and remaining organized in all aspects of work, performing essential clerical tasks like faxing, copying, email and data entry. Friendly and personable nature with patients, visitors, all medical staff and personnel.

Education

High school diploma or GED

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