Hila Badamgul

Houston, Texas ***** P: +346-***-**** admq5k@r.postjobfree.com

EDUCATION

St. Edwards University Austin, TX

Bachelor of Science Behavioral Neuroscience Graduated May 2019

Deans List 2017-2019

WORK EXPERIENCE

AcariaHealth Specialty Pharmacy– Certified Pharmacy Tech II, Houston TX Dec. 2020 - Present

Communicate with medical offices and healthcare professionals to resolve prescription problems and increase patient care performance by clarifying prescription errors on over 80 prescriptions a day.

Work individually but communicate with Pharmacist and team via email and phone to prepare critical specialty prescription orders in a timely manner.

Acute attention to detail in prescription processing, and adherence to critical regulations safety guidelines.

Expert in medication inventory management.

Walmart Pharmacy – Certified Pharmacy Technician, Houston TX Aug. 2019 - March 2020

Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.

Entered prescription information by translating medical abbreviations and verified the accuracy of patient information on file, as well as following up on patients with past due refills.

Communicated with physicians and medical staff via phone or fax for prior authorization requests and resolved third party insurance claims.

Delivered exceptional customer service in an ever-changing and fast-paced pharmacy.

Responded to customer inquiries quickly and referred customers to the pharmacist for medical information while adhering to HIPAA regulations.

St. Edwards University – Research Methods Teaching Assistant –Austin, TX Jan. 2019 – May 2019

Taught students how to use SPSS, descriptive statistics, t-tests, and ANOVA to analyze their research data.

Created a robust excel spreadsheet to organize over 140+ students research data that included over 300 participant information, which allowed the professors to oversee their student’s progress over the semester in one document and preserving time.

Addressed and resolved inquiries in a timely manner via phone, email, or in person office hours held weekly to promote the success of the student’s research project.

St. Edwards University – Research Methods Research Assistant –Austin, TX Aug. 2018 – Dec. 2018

Conducted a research study on campus, “The Effects of Social Media on Positive Emotion”.

Drafted legal consent forms to create Qualtrics surveys for integrity reasons.

Collaborated with well renowned professor on campus to maximize our research outcome with high validity.

CVS Pharmacy– Pharmacy Technician–Katy, TX Oct. 2016 – Oct. 2018

Communicated with healthcare providers, insurance companies, and patients via telephone, fax, and in person.

Processed prescriptions in a fast- paced achieving decreased customer wait times and maintain excellent customer satisfaction.

ACTIVITIES & LEADERSHIP

AmericaIWill Social Justice Organization – Event Coordinator, Austin, TX Aug. 2017 - May 2019

Created a social justice organization, AmericaIWill, to educate our peers on community problems. Held a leadership position as the Event Coordinator.

Organized and handled the administrative work, reserving location of events, and a liaison for communication with the staff on campus, the students, as well as guest speakers and the local Austin community to boost our audience.

Alpha Phi Omega Fraternity – Member, Austin, TX Aug. 2017 - May 2019

National Service Fraternity, as a team, we made sandwiches for the homeless shelter in downtown Austin, helped elementary students with tutoring and set up school fundraisers they held.

Represented the group on various campus-wide communities to advocate for a charity of choice.

ADDITIONAL

Qualifications: Microsoft Office Suite including Excel, PowerPoint, and Word, SQL (basic), Excellent Verbal/Written Communication, Multitasking, Strong Analytical Skills. Detail-oriented. Exceptional Relationship Management skills.

Languages: English (fluent), Farsi/Dari (fluent) and Spanish (basic)

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