Deidre A. Driggers

New Albany, MS ***** 662-***-**** admq4k@r.postjobfree.com

Professional Summary

Initiative-taking Personal Care Assistant with a skill for building client rapport through tact and compassionate communication. Experienced Office Management Professional with 30 years of experience optimizing productivity, efficiency, and service quality across various environments. Highly dependable, ethical, organizied, and dependable support specialist and leader that blends advanced organizational, technical, and business understandings. Works effectively with cross-functional teams in ensuring operational and service excellence. Looking to advance and excel within your organization.

Skills

Interpersonal skills, Listening, Communication, Computer skills, Customer service, Time management, Problem solving, Business management

Work History

Personal Care Assistant, 02/2019 to Current

Mississippi Department of Rehabilitation Services (Ability Works) – New Albany, MS

Provided compassionate and patient-focused care to cultivate well-being. Maintained strong connections within caregiver community to gain continuous knowledge. Remained alert to problems or health issues of clients and competently responded. Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.

Personal Health Care Provider, 08/2015 to Current

Potts – New Albany, MS

Documented residents' behavior in terms of mental status, sleeping and eating patterns in medical record books. Planned, prepared, and served meals and snacks according to prescribed diets. Performed household tasks such as laundry, dusting, washing dishes and vacuuming. Scheduled and accompanied clients to medical appointments. Maintained entire family's schedule and organized events. Maintained appropriate filing of personal and professional documentation.

Private Care Assistant, 03/2017 to 02/2019

Beverly Watson – Charleston, MS

Live in Personal Care Provider. Assisted a senior with daily living needs, organized, prepared, and served meals, and maintained the household.

Receptionist/Accountant, 06/2008 to 09/2014

JW’s Shop, 07/2008 to 01/2014

James Weeden - New Albany, MS

Greeted customers in a professional manner and assisted with general needs. Organized, offered estimates, processed, assigned claims by customers in an orderly and timely process. Logged, billed, and collected receipts and payments.

Clerk/Delivery Driver, 06/2005 to 12/2007

NAPA – New Albany, Mississippi

Greeted customers, answered questions, offered estimates, provided detailed product information, and directed to requested products. Offered each customer top-notch, personal service, and polite support to boost sales and customer satisfaction. Stocked merchandise daily, clearly labeling items, arranging according to size or color and preparing attractive displays. Maintained effective team member communication. Managed over 60 clients calls daily.

Brake Press Operator, 03/1996 to 07/1999

Masterbuilt – New Albany, MS

Loaded and positioned raw materials in loading and feeding mechanisms while promptly removing completed loads from press. Interpreted blueprints to follow correct sequence of bends and identify proper tools to produce quality parts. Set up and operated hydraulic CNC press brake with efficiency to hold tolerances of 250 pounds. Programmed CNC brake press back gage for custom profiles. Fabricated and bent mild steel, aluminum, and stainless steel from 3 to 50 pounds.

Seamstress, 04/1992 to 05/1998

Irwin B. Schwabe – New Albany, MS

Maintained excellent attendance record, consistently arriving to work on time. Led inventory team in delivery of inventory/shipment project, resulting in company closure. Followed sewing instructions and inspected quality of finished pieces to exceed customer expectations. Operated sewing machines to join, reinforce or decorate products.

Education

BBA: Healthcare Management/Gerontology, 09/2020

American InterContinental University - Schaumburg, Illinois

References

Gail Thomas, Manager at Ability Works, Office # 662-534- Cell # 662-507-

Helen Turner, Office Manager at Turner Dozer, Cell # 662-316-

James Tackett, Client, Cell # 662-

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