Dagli JINKY Lagasca
Contact No: +63-915-***-****
Address: Batangas City, Philippines 4200
E-mail: admq3p@r.postjobfree.com
OBJECTIVE:
To seek opportunity which will fit my qualification to better develop my individuality and to contribute to the growth of the company through my honest work, good performance and wholehearted dedication. WORK EXPERIENCES
INSPIRO
December 2020 – February 2021 Work at Home Set-up
Philippines
Customer Service Representative
Inbound/Outbound/Email
Duties and Responsibilities:
1. Assisting customer with their queries via email and call. 2. Giving the customers information about the product and services. 3. Taking orders and processing refunds as well.
4. Attracting potential customers by suggesting information about the other products or services. COLLIN’S MOVERS PTE LTD
December 2016 – June 2020 22 Jurong Port Road
Singapore 619114
Project Manager
Duties and Responsibilities:
1. Managing a team: whose purpose is to plan and manage commercial moves for a corporate client. 2. Carrying pre-move survey, calculate and cost the move process, often working with client’s budget and limitations. 3. Daily communication with the client ensuring excellent customer service and being sensitive to their needs ensuring their business has a little disruption throughout the move process as possible. 4. Preparing all the associated paperwork, maintaining accurate records and accounts and issue invoices promptly. VANPAC INTL PTE LTD
March 2016 – December 2016 105 Second Lok Yang Road Singapore 628174
International Move Coordinator
Duties and Responsibilities:
1. Receive and follow up enquires from potential clients ranging from corporate, trade and private customers 2. Organizing and maintaining records, which would typically include enquiries, storage movements, shipment information (dates and details).
3. Responsible for ensuring the smooth moving process relating to the clients personal effects/household goods. 4. Produce quotations and raise invoices.
5. Processing of bookings after liaising with dispatch. 6. Preparing import documentation.
7. E-filling to customs.
8. Submission to customs/tradenet.
INA HEAVY MACHINERY & EQUIPMENT PTE LTD
November 2015 – February 2016 2 Tuas Avenue 9
Singapore 639169
Account Assistant
Duties and Responsibilities:
1. Supporting the Account Manager with business accounting activities. 2. Collecting the time in/out of every employee that the company supplying in every client to support the invoices. 3. Raising and sending invoices and chasing payment as well. 4. Calculating and checking to make sure payments, amounts and record are correct. 5. Working with spreadsheets.
6. Sorting out incoming and outgoing daily post and answering queries. FOURSEAS TECHNOLOGY PTE LTD
October 2013 – October 2015 23 Tuas Avenue 18
Singapore 638902
Human Resource and Administrative Officer
Duties and Responsibilities:
1. Dealing with the Safety Department of every client for supplying man. Regarding all the safety passes need to make.
2. Liaise with Sub-Contractors and Client on day to day matters. 3. Perform payrolls every month and issue salary.
4. Tracking employee’s attendance and time off.
5. Compile and process employee records. Prepare new and existing employees’ personal information. 6. Monitoring and do the processing of the following; a. Work Permit
b. Passport
c. Training Courses
d. Staff Home Leave
7. Clerical and admin support to the HR Manager.
8. Answering phone and inquiries.
9. Assisting with the processing of terminations.
10. Assisting HR Manager with various projects.
11. Daily processing of mails and queries.
12. Able to communicate will all staff levels.
3 STAR TECH ENGINEERING PTE LTD
December 2012 – September 2013 190 Woodlands Industrial Park E5 Singapore 757516
Project Administrator
Duties and Responsibilities:
1. Clerical and administrative support to the Director. 2. Working both written and oral communication and word processing and typing 3. Ability to multitask and work well under pressure 4. Sorting and distributing documents both hardcopy and softcopy 5. Ability to prepare the following:
a. Invoices
b. Purchase Order
c. Quotation
d. Delivery Order
5. Ability to prepare the following every month:
a. Detailed Bank Statement and Internet Banking
b. Invoice Statement
c. Time Sheet and Salary calculation / Payroll
d. Materials Purchased per company project
e. Petty cash and Payment Voucher
6. Company advertising through email
7. Answering telephone and inquiries
8. Everyday checking of company email both admin and sales 9. Ability to do GST submission
JOLLIBEAN PTE LTD
June 2012 – December 2012 Junction 8
9 Bishan Place, Singapore 579837
Food & Beverage Crew
Duties and Responsibilities:
1. Serving the customer as per their order
2. Preparation of duties everyday as per station
3. Maintaining the stock for various products
4. Promotion products and servicing the customer
5. Ensure the work station is clean
6. Ensure the receipts are all correct as per customer order. UNIVERSAL ROBINA CORPORATION
February 2011 – June 2011 Simlong, Batangss City, Philippines 4200 Encoder Operator
Duties and Responsibilities:
1. Quality check of the finished good products (local and export) 2. Preparing finished good as per supervisor and customer order 3. Everyday reports of finished good products
4. Correct encoding of the details of the product
BATANGAS RESOURCE NETWORK
September 2009 – Nov 2010 C. Tirona, Batangas City, Philippines 4200 Telephone Qualifier / Call Centre Agent
Duties and Responsibilities:
1. Provide direct marketing and sales support to field/distribution sales organization 2. Manage, help generate and qualify as well as process sales leads 3. Responsible for maintaining customer, prospects and competitor databases and assessing, devising, and implementing marketing promotions.
4. Getting correct information of each of every client contact details 5. Hitting the quota as per the team leader require TRAININGS
June 02, 2009 – July 08, 2009 TESDA – RTC CALABARZON English Proficiency Training
(computer-based)
P. Herera St., Batangas City, Philippines 4200
September 2007 – March 2008 Panasonic AVC Networks Singapore Pte Ltd 202, Bedok South Avenue 1 Singapore 469332
June 2006 - October 2006 Universal Robina Corporation Simlong, Batangss City, Philippines 4200
June 2005 - October 2005 QWERT
2ND Floor Regina Bldg. 190
Rizal Avenue, Batangas City, Philippines 4200
EDUCATIONAL BACKGROUND:
TERTIARY Bachelor of Industrial Technology
Major in Computer Engineering Technology
Batangas State University
Alangilan, Batangas City, Philippines 4200
2004 – 2009
SECONDARY High School Diploma
Batangas National High School
Rizal Ave., Batangas City, Philippines 4200
2000-2004
ELEMENTARY Elementary Diploma
Batangas City East Elementary School
P. Herrera St. Batangas City, Philippines 4200