Travel Agent Harrisonburg

Location:

Posted:

May 27, 2021

Dustin T. Holloway

Harrisonburg, VA ***** ********@*****.***.*** 757-***-****

Education

James Madison University – Harrisonburg, VA 08/2018 – 05/2022

• Bachelor of Science in Hospitality Management

• Minor in General Business

Hospitality Experience

Server/Busser 08/2013 – Present

Steamers Restaurant & Sports Bar, Chincoteague, VA

• Maintained cleanliness of environment by ensuring tables were cleaned based on company policy

• Promoted to a serving position based on my superb customer service skills and work ethic

• Assisted with restaurant and kitchen setup

• Displayed exceptional customer service by fulfilling guests’ needs in a speedy manner Manager/Ride Operator 10/2016 – 08/2020

Funland Amusements, Chincoteague, VA

• Operated and maintained all of the different attractions at Funland Amusements

• Promoted to manager based on experience and ability to lead, delegate tasks, and supervise employees

• Greeted/addressed guests in a professional manner; communicated well with guests and staff Leadership Experience

President of Membership Education 11/2019 – 12/2019 Delta Upsilon Fraternity, Harrisonburg, VA

• Administered the development of fifteen new members into the fraternity

• Administered the housing department and placed over twenty people into fraternity housing

• Coordinated events to maintain positive relations with other Greek organizations

• Collaborated with eight executive members to establish new policies and procedures into the fraternal order

Other Work Experience

Maintenance/Groundskeeper 04/2017 – 10/2017

Dove Winds Vacation Rental Homes, Chincoteague, VA

• Maintained the facility and its assets

• Provided preeminent customer service by addressing customers’ wants and needs with friendliness and a sense of urgency

Professional Associations & Certifications

• Member – Club Managers Association of America (CMAA)

• Member – Hospitality Sales and Marketing Association International (HSMAI)

• Member – Professional Convention Management Association (PCMA)

• Certified Microsoft Office 2018 Specialist (Word, PowerPoint, and Excel)

• ServSafe Manager certified (Expires 11/17/2025)

• Training for Intervention Procedures (TIPS) certified (Expires 09/22/2023)