TAMIKA ANNE GOLD - CV
ABOUT ME
I am a hardworking, enthusiastic customer
care consultant. I strive to achieve the highest
standard possible, at any given task and in
any situation. I enjoy new challenges and
achieving my set goals. I would like to be in a
business where I can gain more knowledge
and be able to work myself to higher positions.
Contact:
admpyg@r.postjobfree.com
TAMIKA GOLD
Personal Information:
Full Name: Tamika Anne
Surname: Gold
Cell: 082-***-****
Date of Birth: 14 October 1997
Identity Number: 971***-****-***
Address: Kempton Park
Gauteng
Marital Status: Single
Gender: Female
Dependants: None
Nationality: South African
Contact number: 082-***-****
State of health: Excellent
Hobbies& Interest: Dancing, painting & drawing
Religion: Christian
Transport: License Code – EB08
Education: John Vorster High
Grade 12 (2015)
Subjects: English
Afrikaans
CAT (Computer Assessment Technology)
Tourism
Business Studies
Life Orientation
Math Literacy
WORK EXPERIENCE:
Current Employment:
Company Name: Cell Remote T/A Cell Air
Reporting to: Odette De Beer
Contact number: 076-***-****
Position Held: Customer Care Consultant
Date Employed: 12 October 2020 – 30 April 2021
ROLLS AND RESPONSIBILITIES:
Answering of phone calls and assisting clients as follows: Customer care Consultant Duties:
1. Making sure that reference numbers are correct
2. Doing admin duties (filing, assisting the reps) 3. Doing registrations and clearances of terminals 4. Taking calls
5. Working with the new installations Point of sales. Previous employment:
Company Name: Rolyn Engineering
Reporting to: Andrew Dinnes
Contact number: 014-***-****
Position Held: Internal Sales
Date Employed: 26 Aug 2019 – 6 Oct 2020
ROLLS AND RESPONSIBILLITY:
Answering of phone and assisting clients as follows: INTERNAL SALES DUTIES:
1. Answering of phones
2. Purchasing of stock
3. Doing quotes, making sure to be sent out on time 4. Stock take
5. Working with cash clients
Company Name: De Beer Attorneys
Reporting to: Johan De Beer
Contact number: 084-***-****
Position Held: Receptionist/ Litigation Secretary
Date Employed: 16 July 2016 – 23 Aug 2019
ROLLS AND RESPONSIBILLITY:
Interact with clients on a daily basis which includes: RECEPTIONIST DUTIES:
1. Answering of phones & Taking messages
2. Opening of files & Filing
3. Diarising of files & booking of meetings and appointments 4. Writing of cash receipts
5. General administration duties
LITIGATION SECRETARY:
1. Receiving of summonses and/or any court document 2. Sending of E-mails
3. Making sure the necessary documents are filed at court 4. Sending out documents via Fax
5. Sending out of Accounts
6. Collections
7. Appointing Correspondent Attorneys
SKILLS:
INTERPERSONAL SKILLS:
1. Maintains enthusiasm despite criticism of ideas 2. Ability to keep emotions under control and refrain from negative actions 3. Develops and maintains positive work relationships with others 4. Willing to take responsibility
PLANNING:
1. Independently develops plans to meet work requirements and deadlines, and monitors self on progress against the plan.
PROACTIVITY:
1. Asks relevant questions of the right person to ensure quality. 2. Comes up with solutions to potential problems.
3. Identifies potential errors before they become problem. SENSE OF URGENCY
1. Demonstrates a strong sense of urgency when solving problems. 2. Strives for excellence in performance.
3. Takes extraordinary measures to solve problems and get work done when a situation calls for it.
4. Shows a significant level of effort, persistence and time commitment to achieve goals.