KERWIN LAY, PMP, MBA, PME

Falls Church, VA ● admpsm@r.postjobfree.com ● 314-***-****

TECHNICAL/SPEECH WRITER

PROJECT MANAGER ● BUSINESS ANALYST

Motivational leader who inspires confidence, leads by example, cultivates a positive work environment, and promotes a spirit of teamwork & idea-sharing to maximize both individual and team contributions. Track record of continuous promotions and increasing responsibilities. Outstanding team builder and business builder requested by department managers for ability to forge lasting interpersonal relationships with management, staff and clients based on trust, honest communication, and proactive problem solving. Key functional attributes in the following areas:

Executive Presentations Technical Writer Client Relations

Change Management Speech Writer Contract Negotiations

Project Management Operations Management Training Facilitator

Professional Speech Writing Needs Assessment IT Strategist

Strategic Planning Process Improvement Workforce Planning

Team Leadership/Motivation Contract Officer Representative Acquisition Specialist

PROFESSIONAL EXPERIENCE

PROGRAM ANALYST, PEO-EIS, Fort Belvoir, VA – Mission 1st Group Contractor (2020 to Current)

Key responsibilities as DoD analyst for the Dept of the Army requires providing oversight over the funding, acquisition and contract award process for procuring significant network infrastructure enhancements in the European, Pacific and Southwest Asia Theaters. Successful formulation of critical funding documents, while advocating for the necessary funding, required collaboration across the Theaters with functional subject matters experts. The result – a successful acquisition and contracting initiative that has sustained needed funding and awarding of $326M in contractual obligations, particularly due the current pandemic and COVID restrictions and limitations.

BUSINESS ANALYST – TECHNICAL WRITER: FDA, Rockville, MD – Akima LLC Contractor (2019 to 2020)

Authored multiple documents including: Implementation, Design, System Release Strategy, UAT, Requirement, and Training documentation and successfully facilitated approval through the respective Stage Gates of the FDA’s Enterprise Performance Life Cycle (EPLC) Governance process. This process provides formalized structure for technical documentation and the use of best practices while facilitating project methodology and process approval. Provided high-quality, impartial research utilizing analytical tools to inform and positively impact decision-making within the Electronic Records Retention Program in the FDA. Worked closely with senior staff across multiple functional disciplines to identify new opportunities for capitalizing and streamlining business processes. With strong written, verbal, and interpersonal skills, the utilization of project and program management principles clearly enhanced the capability to readily identify and tackle complex and bureaucratic issues.

SPEECH WRITER, U.S. TRANSPORTATION COMMAND, Scott AFB, IL – Akima LLC Contractor (2016 to 2019)

Working closely with senior level executives across a cross-divisional team environment, to develop communications strategies and programs for internal and external audiences and stakeholders. Managing communications programs and channels including intranet, and share-point, while drafting and issuing content for organizational announcements, executive speeches, newsletters, LinkedIn, and social media…in an oftentimes fast-paced environment. Primary responsibility involves researching, writing, and editing keynote addresses and speeches for General Military Officers and Senior Executive Service government leaders on staff. Responsible for drafting and issuing content for organizational announcements and newsletters. Provided key input in developing and executing communications plans in support of corporate and employee branding strategies, increasing employee engagement, and desire to authentically communicate. In addition, an in-depth understanding of change management communications has been key in developing sustaining consistent corporate messaging initiatives resulting in:

Monthly keynote addresses for Senior leadership

Developing Communication plans and strategies to increase employees engagement

Researching, writing, and editing speeches for organizational announcements and newsletters

Working collaboratively across multiple functional domains

Working independently and consistently meeting deadlines

Utilizing proficient project management skills to ensure integration of all project processes

PROGRAM MANAGER, IT ACQUISITION MANAGEMENT, U.S. Air Force, Scott AFB, IL (2008 to 2016)

Fully responsible for leading the development and support of the Multi-Command collaborative network infrastructure. Coordinated workforce scheduling, conducted performance reviews, and ensured training and network availability. Performs Contract Officer Representative duties for assigned contractors, including monitoring, and completing assigned taskers and work initiatives via the Task Monitoring Tool, (TMT). Initiatives included preparing and presenting annual budget, quarterly fiscal reviews, SOWs, vendor selection, vendor management, contract negotiation, KPIs, SLAs, and issue resolution. Manages both Oracle and Microsoft Enterprise License Agreements covering 11 Air Force bases and 60,000 users.

Drove successful technology acquisition and upgrade initiatives:

Army & Air Force IT Support and Advisory Contract. Personally authored Performance Work Statement, (PWS), and coordinated approval with SMEs for 3-year, $6.8M contract. Chaired Source Selection Team and interviewed and negotiated with vendors. Completed process 4 months, 3 weeks ahead of schedule. Anticipated saving $2.3M over 3 years.

Managed $512K IT upgrade supporting defense transportation users. Improved operations for 11 Air Force installations while reducing help desk calls by 2.6%.

Sourced $2.3M IT technical refresh. Cleared 5-month backlog in 1 month, (Delivered $375K under budget)

Authored Service Request Transition Plan. Streamlined requirement processes and reporting procedures.

Successfully administered 9 service contracts worth $2.6M. Instrumental in facilitating IT consolidation initiative ensuring continuity of service

TRAINING MANAGER, MEDICAL SQUADRON, U.S. Air Force Reserve, Scott AFB, IL. (1990 to 2008)

Coordinated, reviewed, scheduled, and approved all training initiatives for 950 personnel including medical administration, medical technicians, logistics specialists, and surgical technicians.

Created and conducted successful training initiatives:

Rewrote the Medical Administrative curriculum utilized as a template across the Air Force.

Received “Outstanding” awards for Health Service Readiness Training Inspections.

Conducted Total Quality Management classes from 1995 through 2000.

Selected to lead numerous Air Force Smart Operations for the 21stcentury initiatives.

Recognized for uncovering and saving $2.3M in fraud waste and abuse.

PROGRAM MANAGER, DIRECTOR’S ACTION GROUP, U.S Air Force, Scott AFB, IL (2003 to 2008)

Selected to write speeches and disseminate the Commanders’ concerns throughout multiple levels of management. Serves as an intermediary for filtering and reviewing information up from management. The initiatives included

writing, editing, and reviewing the critical flow of information for accuracy before dissemination to senior leaders including General Officers. Analyzed and reviewed complex issues and effectively communicated key updates and speeches to senior leaders, clients, and the customer. The primary speech writer for the Commander.

Conducted successful public relations initiatives:

Developed and implemented Command–Wide Awards Program. Prompted senior managers to recognize superior performance, significant improvement, and outstanding team collaboration.

Utilized exceptional writing and communications skills coordinating and facilitating the Quarterly Commanders Call meetings, the symposium for workforce information sharing, formal recognition of top performers, and forecasting and projecting future business initiatives.

Implemented AMC Command-Wide Air Force Fitness Program. Developed an aggressive testing schedule to evaluate and test 325 personnel within 5 months. Achieved an overall passing performance rating of 93%.

St. Louis Public School System, Teacher, St. Louis, MO (2001 to 2003)

2nd Grade teacher. Average class size of 21. Developed lesson plans in compliance with IAW Missouri DESE Requirements for core subjects of Math, Science, Geography, Reading and Spelling. Conducted assessments and identified deficiencies in core subject matter areas. Created and executed targeted learning initiatives to bolster children needing extra help.

U.S. Postal Service, St. Louis, MO. (1995 to 2000)

MANAGER, CUSTOMER SERVICE OPERATIONS

Manager Customer Services, Des Peres Branch: Responsible for the timely distribution, sorting and delivery of daily mail; supervising 36 carriers and 12 distribution clerks. Ensured timely completion of vehicle maintenance and consistent facility management adherence, including OSHA guideline compliance. Met routinely with APWU and Mail handlers Union representatives, (including subsequent arbitration) to resolve employee job conflicts. Significant amount of time devoted to customers satisfaction, (in retail sales), process improvements, team building and notably conflict resolution.

PROJECT/TRAINING MANAGER

Initiated/conducted business research on the impact of new delivery confirmation technology. Collaboratively led the full Delivery Confirmation Project life cycle from reviewing of RFP’s to site configuration, project planning, execution, managing and controlling and successfully closing the project execution. Developed training curriculum for new product; selected trainers and implemented and iterative “Train the Trainer” program. The end result:

Successfully delivered $3.5M In-Transit Tracking System and Training project:

Created the training curriculum and schedule across 800 facilities and 2600 staff.

Successfully completed 4 months ahead of schedule and $240K under budget.

Conducted monthly user feedback sessions to measure effectiveness of training and manage corrective actions. Streamlined processes and achieved a successful tracking rate of 96.7%.

EDUCATION

MBA, McKendree University

BBA, Business Administration, McKendree University

CERTIFICATIONS

PMP Certification – #2749556

PROFESSIONAL DEVELOPMENT

Professional Speechwriting Workshop – Georgetown University, Wash D.C.

Squadron Officer School – In residence – Maxwell – Gunter AFB, Alabama

Quality Assurance Evaluator Training, AFI 63-124

Management and Leadership, CLM 014

Project Management, HBS 211

Contract Management, FACC 033

Contracting Officer Representative, CLC 106

Ethics Training, CLM 003

Total Quality Management Instructor, TQM 5300

Contract Source Selection, CLC 007

Market Research, CLC 004

American Management Association Leadership Program, AMLP 350

Villanova University, Project Management Program:

Essentials in Project Management Certification

Mastering Project Management Certification

Project Management Capstone Certification

Project Management for IS/IT Professionals Certification

PROFESSIONAL AFFILIATIONS

Member – PMI – Project Management Institute

Member – Professional Speechwriters Association

I currently possess a Government Secret Security Clearance

Contact this candidate