PERSONAL INFORMATION

NAME: Natasha

SURNAME: Fransman

DATE OF BIRTH: 06 December 1983

GENDER: Female

CONTACT NUMBER: 021******* / 084*******

EMAIL ADDRESS: admprr@r.postjobfree.com

LANGUAGES: English & Afrikaans (Speak, Read & Write)

SKILLS/KNOWLEDGE

Computer literacy in MS Word and MS Excel

Patient Administration

LOGIS

Cash Register

Stock Taking

Reception / Switchboard

Customer service / Call Centre

Archiving and Recordkeeping

INTERNAL COURSES ATTENDED

Cashier Training

SAP

Effective Communication

PHCIS/ CLINICOM

Effective Time Management

MS Word

MS Excel

Minute Taking

Problem Solving

EDUCATIONAL HISTORY

ELSWOOD SENIOR SECONDARY SCHOOL

GRADE 12

SUBJECTS PASSED: English

Afrikaans

Needlework

Biology

History

Business Economics

TERTIARY EDUCATION

NAME OF INSTITUTION: DAMELIN COLLEGE

NAME OF COURSE: Office Administration

DATE COMPLETED: 8 April 2017

NAME OF INSTITUTION: COMPUTER EXCELLENCE

NAME OF Basic Personal Assistant Course

DATE COMPLETED: 21 April 2008

EMPLOYMENT HISTORY

NAME OF COMPANY: CITY OF CAPE TOWN RECREATION & PARKS

POSITION HELD: CLERK / CASHIER

DUTIES : Recordkeeping

Filing of financial documents

Capture statistics

Answering of telephone

Faxing of documents

Admin support to Facility Officer

Receiving cash payments

Cashing up after shift

Banking of cash

Photocopy of documents

Scan and printing of documents

Laminating and binding

Attending to customer enquiries and providing information

Assist with following up on invoices

Filing of invoices

Maintain asset register

Document management

Exercising access control

Assist with bookings at facility

Assist area office with capturing of Time & Attendance on SAP

Monitoring of cleaning materials

Assist with capturing and filing of GRN's

DURATION OF EMPLOYMENT: 27 September 2019- 30 April 2020 (Contract ended)

NAME OF COMPANY: ELSIES RIVER Community Health Centre (Department of Health)

POSITIONS HELD: ADMISSIONS CLERK

DUTIES: Attending to patient enquiries

Archiving of records

Admission of patients

Operating of switchboard

Capture and updating patient information on system

Collect and scan statistics

Recordkeeping

Scheduling appointments on system

Trace lost folders

Collection and safekeeping of state money

Filing and retrieval of folders

Photocopy of documents

Capturing of stock on LOGIS

Admin support to Admin Officer DURATION OF EMPLOYMENT: 1 August 2018 – 31 July 2019 (Contract ended )

NAME OF COMPANY: GOODWOOD CDC (Department of Health)

POSITIONS HELD: VOLUNTEER

DUTIES: Filing and retrieval of folders

Capture and updating of patient information

Collect and scan statistics

Archiving of records

Make patient appointments

Answering of telephone calls

Photocopy of documents

Attend to patient enquiries

Recordkeeping

Filing of records

Admission of patients

File patient clinical notes and laboratory results

Provide administrative support

Deal with patient and telephonic enquiries DURATION OF EMPLOYMENT: April 2018- 30 July 2018

NAME OF COMPANY: SHOPRITE

POSITIONS HELD: CALL CENTRE AGENT

DUTIES: Calling customers to complete loan applications telephonically

Data Capturing and Uploading Documents

Contact debtors for outstanding amounts

Assisting customers with account balances, payed-up letters and

settlement quotations

Handle customer loan enquiries

Sending statements

Accurately enter names, addresses, figures and dates

Verify entered customer and accounts information by collecting, deleting or

re-entering information

DURATION OF EMPLOYMENT:1 April 2015 –4 August 2017 ( Retrenchment )

NAME OF COMPANY: W N S

POSITIONS HELD: CALL CENTRE AGENT

DUTIES: Calling customers to complete loan applications telephonically

Data Capturing and Uploading Documents

Customer Service

Assisting customers with accounts balances, payed-up letters and

settlement quotations

Handle customer loan enquiries

Accurately enter names, addresses, figures and dates

Verify entered customer and accounts information by collecting, deleting or

re-entering information

DURATION OF EMPLOYMENT:25 November 2014 – 30 March 2015 ( Contract ended )

NAME OF COMPANY: ANTHONY RICHARDS AND ASSOCIATES

POSITION HELD: DEBT COLLECTOR

DUTIES: Calling customers regarding arrears amounts on accounts,

Negotiate payment arrangements

Contact debtors for outstanding amount

Debtor enquiries

Accurately enter names, addresses, figures and dates

Verify entered customer and accounts information by collecting, deleting or

re-entering information

DURATION OF EMPLOYMENT: 25 March 2013 – November 2014 (Resigned )

NAME OF COMPANY: COCA COLA

POSITIONS HELD: STOCK COUNTER

DUTIES: Counting stock in warehouse

Capturing of stock amounts

Verifying invoices and loads

Filing invoices

Time Product management

Answering telephone

DURATION OF EMPLOYMENT: February 2009 – November 2011 ( Contract ended )

REFERENCES 1. Jamie Benting

Facility Officer

CCT Recreation and parks

Contact: 021-***-**** / 078773380

2. Ms L Jacobs

Admin Officer

Elsies River CHC

Contact: 021*******

3. Ms E Shai

Facility Manager

Goodwood CDC

Contact: 021-***-****

CURRICULUM

VITAE

OF

NATASHA

FRANSMAN

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