Probation Officer Intake Specialist
Resume:
Mark Mink
Examination Ready - Georgia Private Investigator
Canton, GA 30115
********@*******.***
I have completed the required 70 hour Private Investigator Training for the State of Georgia Private Investigator Examination.
Authorized to work in the US for any employer
Work Experience
Georgia Process Server
Certificate # 624*-****-****- 5040
North Georgia Private Investigations, LLC - Canton, GA Paralegal / Intake Specialist
Law Office of Louis B. Lusk - Atlanta, GA
December 2010 to June 2011
Screened potential Social Security Disability clients with law office intake criteria. Worked closely with supervising attorney, associate attorney, paralegal staff, and office administrator.
• Gathered client background and medical information, and created cases in Needles case management software.
• Referred clients to free medical clinics, and assisted clients with Social Security Disability Intake interviews.
• Filed Social Security Disability appeals.
Paralegal Intern
DeKalb County Child Advocacy Center - Decatur, GA
September 2010 to December 2010
Gathered information for eight (8) attorneys and three (3) investigators handling child abuse / neglect cases from various sources including: Georgia Department of Family and Children Services, medical information, foster parents, treatment agencies, and school personnel.
• Conducted legal research for attorneys, attended DeKalb County Family Court for experiential training and provided assistance to attorneys. Prepared weekly court schedules, provided updates in Client Profiles software, prepared motions, orders, and Certificates of Service.
• Prepared DeKalb County Homeless and Runaway Youth research project by gathering information from local, regional, state, and national resources. Assistant Park Manager
County of Loudoun. Claude Moore Park - Sterling, VA February 2007 to October 2008
• Supervised the Visitor Center Assistant, the Park Naturalist, and Naturalist instructors. Developed new programming to expand visitor knowledge and usage of park resources.
• Managed daily park operations in the absence of the Park Manager.
• Performed daily site safety and maintenance inspections, and responded to customer service concerns. Secured "Take Me Fishing" community grant funding through the National Recreation and Park Association.
• Developed and managed volunteer programs, expanded interpretation of the Visitor Center, and the historically significant
Lanesville Area, as designated by National Register of Historic Places.
• Coordinated Environmental Explorations program with Park View High School teachers and students.
• Developed and managed special events including: Loudoun County 5K Run, Autumn Arts and Crafts Festival, Juried
Nature Photography Exposition, and coordinated the Joe Biden - Vice Presidential Candidate Women's Rally with the United States Secret Service and the Barack Obama national campaign. Probation and Parole Officer
Commonwealth of Virginia. Department of Corrections - Manassas, VA April 2006 to February 2007
Supervised adult criminal offenders, conducted pre-sentence investigations with sentencing recommendations. Notified
Circuit Court and Parole Board of Violations of Probation/Parole by offenders.
• Applied extensive working knowledge of case management, counseling techniques, and human behavior in order to manage, monitor, and change behavior within individuals.
• Collected and analyzed information from a variety of sources interpreted and explained policies and procedures of the Circuit Court to offenders through written and verbal communication. Research Assistant
Research Foundation of the State University of New York - Syracuse, NY January 2004 to April 2006
Completed draft Unit Management Plan for the 86,000 acre Saranac Lakes Wild Forest on behalf of the New York State
Department of Environmental Conservation (NYSDEC). NYSDEC unit management planning in the Adirondacks represents a complete description of each aspect of the public environment and the recreational activities occurring within the unit. Unit management planning includes an inventory of the basic resource and recreational use data, goals and objectives for the next five years; decisions for management and public use of the public lands;
• Identified necessary projects needed to accomplish management goals and objectives; budget and staffing need estimates; maps, charts, overlays with narrative text; appendices on geology, soils, topography, water, plant life, wildlife, fish, scenic values, cultural-historical values, use statistics; compliance with the NYS Environmental Quality and Review Act
(SERRA).
• Completed a qualitative study of recreational stakeholder values, beliefs, and attitudes toward motorized and non- motorized boating, in the waterbodies of the Saranac Lakes Wild Forest. Stakeholders included land owners, public officials at the NYS Department of Environmental Conservation and Adirondack Park Agency, private and public campground managers, fishing and game club directors, and canoe / motorboat livery owners and rental operators. Director of Transitional Facility Program
Volunteers of America - Rochester, NY
November 2001 to May 2002
Directed and supervised a 26-bed transitional facility program for New York State parolees returning from correctional facilities, and prevented parole violations through intensive case management.
• Worked collaboratively with New York State Division of Parole, reviewed referrals and determined client eligibility, supervised counseling staff and public safety personnel.
• Developed, implemented, and maintained program procedures that meet agency guidelines and contract specifications.
• Served as administrative liaison with treatment and community service agencies. Manager in Training
Extended Stay America - Syracuse, NY
February 2001 to June 2001
Managed 125 room hotel property with direct supervision of front desk, housekeeping, and maintenance employees.
Provided exceptional guest services by exceeding customer expectations.
• Utilized computerized hotel reservation and registration system. Responsibility for accounting procedures, banking deposits and cash flow management. Completed Corporate Coach's Clinic training in Baltimore, Maryland.
Probation Officer
Monroe County - Rochester, NY
March 1981 to December 2000
• Determined recidivism risk for juvenile and adult criminal populations, by providing written assessments and recommendations for family and criminal courts.
• Supervised 150 probationers for compliance with court-mandated conditions. Analyzed individual problem areas and provided criminal and family court with pre-sentence reports relative to individual needs.
• Coordinated chemical dependency and mental health treatment services to families and children.
• Provided expert Family Court testimony regarding Juvenile Delinquency and Person in Need of Supervision placement recommendations.
• Participated in school conferences and coordinated services with youth advocacy and drug/alcohol treatment providers.
Education
Certificate of Completion in COVID-19 Tracing
Association of State and Territorial Health Officials - On-line July 2020 to July 2020
Certificate of Completion in COVID-19 Tracing
John Hopkins University - On-line
June 2020 to June 2020
Certificate in Paralegal Studies
Clayton State University - Morrow, GA
December 2010
Ph.D. in Resource Management
SUNY College of Environmental Science and Forestry - Syracuse, NY Master of Science in Hospitality-Tourism Management Rochester Institute of Technology - Rochester, NY
Bachelor of Arts in Psychology
University of Miami - Coral Gables, FL
Skills
• Legal Research
• Intake Experience
• Program Management
• Presentation Skills
• Microsoft Office
• COVID-19 Tracing
• Criminal Justice
• Law Enforcement
• Social Work
• Guest Services
• Microsoft Outlook
• Case Management
• Legal Drafting
• Quality Assurance
• Crisis Intervention
• Mental Health Counseling
• Interviewing
• Computer literacy
• Microsoft Word
• Adobe Acrobat
• Time management
• Microsoft Excel
• Data entry
• Medical records
• English
• Surveillance
• Negotiation
• Customer service
• Hotel Management
Assessments
Legal Skills — Proficient
June 2020
Assisting practicing attorneys in the preparation for litigation proceedings. Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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