Tracy R. Landry, MSW

**** *** *****

Violet, Louisiana 70092

504-***-****

admpgu@r.postjobfree.com

Work Experience Blue Cliff College Metairie, LA

Student Service Coordinator January 21, 2020- Present

• Advise current and prospective students on enrollment, academic programs, curriculum, course offerings and pre-requisites, attendance and make-up policy, analysis and interpretation of student transcripts, progress reports, graduation requirements and student affairs.

• Contact every enrolled student prior to start of classes; provide feedback to appropriate Admissions Representatives to ensure positive show rates

• Assist in the performance of special projects delegated or assigned by the Campus Director, Director of Education or Director of Student and Career Services.

• Experience in Career Services or Student Advising with emphasis on colleges/universities.

• Student Services Coordinator

New Orleans Job Corps/ Odle Management New Orleans, LA Career Transition Specialist January 21, 2019- Present

• Conduct interviews with students preparing to exit the center. Provide re-orientation and further focus on job search techniques.

• Creates and maintain a caseload of active assignees files, establishing a ticker system for caseload management.

• Attends meeting that involves Career Transition student/process issues.

• Visit classrooms and trade shops to familiarize student with CTS processes, employability skills career preparation, job search, job retentions, etc.

• Provide workshops to exiting students and assigns caseload. Assists center staff with the planning and execution of job fairs and career days.

• Maintain partnership with various community resources to assist with employment placement.

• Assist center staff with the planning and execution of job fairs and career days.

• Meets regularly with center staff that can assist with students Pending Placement to facilitate contact and placement information.

• Cultivates and maintain a climate on center that is free of harassment, intimidation and disrespect to provide a safe place for staff and students. NO AIDS Task Force New Orleans, Louisiana

Community Support Specialist February 26, 2014 – Present

• As a Community Support Specialist in the PHS program I assist individuals with physical or mental health disabilities that are receiving permanent supportive housing services. My duties include:

• Supports to facilitate recovery of individuals under my responsibility.

• Participates in the development and implementation of an individual’s recovery plan from start to finish.

• Assists and provides support for the clients in crisis situations ensuring the proper specializations are provided for the given situation.

• Educates, supports and consults with individual’s and their family or support systems about the programs and services available to them.

• Customizes, restorative interventions for development of interpersonal, social, independent living/functional skills necessary for community living.

• Aids in the acquisition of self-monitoring and management skills needed for the client to

• Advocated in increasing social support skills and networks through regular conversation and home visits of each client.

• Assists the individual to gain access to necessary rehabilitative services, medical services, general entitlement benefits, wellness, or other services.

• Displays patience and interpersonal skills while managing clients through difficult times in their lives.

• Utilizes excellent time management skills to while managing responsibilities of several clients. Deescalates client situation in times of mental or physical health crisis. Resources for Human Development Metairie, Louisiana November 2011 –December 2018

Rehabilitation Counselor/Case Manager

Tenant Service Liaison duties included:

• Therapeutic intervention services to adults with chronic mental illness using individual, family, and group treatment with clients included adult survivors and perpetrators of sexual abuse and incest along with persons with coexisting disorders.

• Exhibited competence as a life skills teacher and coach, specializing in teaching daily living techniques and tools for life programs for diverse groups and ethnicities.

• Supervised a staff under geographical development program for community- based counseling session with a clientele 100+ consumers.

• Provided 24-hour crisis intervention to all clients assigned deescalating situations, ensuring treatments were provided.

• Supervised a Team of 4 case managers overseeing daily task and assignments. Case Manager duties included:

• Outreach services and case management for women at risk for children's out-of-home placement.

• Linking the client to community resources who are in their active stage of their addiction recovery. This also includes linking them to Jefferson Parish Human Services Authority for behavioral health to seek intensive outpatient services.

• Service women who are working with LA-SAFE, as a Case Manager I partnered with The Department of Children and Family Services to assist clients to complete their case plans in order to be discharged as a client of DCFS/ Family Services Department.

• Conducted parenting classes to clients in order to educate them on how to develop or enhance structured parenting skills while they are in their recovery. DSS-Office of Community Services Harahan, Louisiana Children-Welfare Specialist November 2006-November 2008

• Provided supportive counseling and other supportive services for clients and arranged the provision of services from community resources based on the case action plan.

• Participated in setting case plan goals/objectives in family team conferences and agency staffing

• Prepared cases for presentation to the multi-disciplinary team for consultation:

• Coordinated with other professionals regarding the needs of the child/family/parent.

• Interviewed and established working relationships with children and families in a professional manner.

• Composed correspondence that included compiling social summaries and /or assessments.

• Prepared and submitted appropriate reports to the Courts/ District Attorney on cases in compliance with state laws and agency policy; prepared and submitted necessary affidavits; testified in court proceedings

• Served involuntary clients almost exclusively in their homes or place of residence; United Cerebral Palsy of Greater New Orleans, Inc New Orleans, Louisiana Independent Living Services Facilitator April 2005-October 2005

• Developed and trained staff to work with customers with physical and mental disabilities.

• Monitored and maintained services for recipients who received the NOW Waiver, Elderly and Disable Waiver.

• Developed plans of care that gave a detailed outline of what is needed to assist customers.

• Monitored recipients’ home to meet state regulations. Conducted in home training for staff to better assist customers in their homes.

Quality Independence Services Coordinator, Inc. Metairie, Louisiana Case Manager/Family Services Coordinator March 2004-May 2005

• Worked with families with infants, toddlers and children under the age of 21 who have been diagnosed with a developmental delay, disable and mental disorders.

• Monitored and assigned clients to services they were receiving from the following services (NOW Waiver, Elderly/Disable waivers, EPSDT, Children Choice and Early Steps.

• Worked with clients in diverse populations throughout the Greater New Orleans area.

• Developed individual services plans and client’s plans of care for services rendered.

• Responsible for ensuring families are connected to community services and medical providers to monitor health or mental health needs.

• Served as the family advocate supporting the needs and concerns of families in need of assistance.

Saint Mary of the Angels New Orleans, Louisiana

Substitute Teacher October 2003-March 2004

• Supervised primary and secondary classes.

• Implemented lesson plans from primary instructor.

• Maintained classroom rules and regulations.

• Participated and assisted in extra curriculum activities. Education Master of Social Work Graduated

Southern University at New Orleans New Orleans, Louisiana May 2004

Bachelor of Social Work Graduated

Southern University at New Orleans New Orleans, Louisiana May 2001

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