Sandra Mosenya Maboa

WF Nkomo Street, SAPS K* Dog uni house 9, Pretoria West, 0183

Cellphone: 079-***-****/076*******

Work Tel: (012-***-****

Email: admpgo@r.postjobfree.com

PROFESSIONAL PROFILE

I am a dedicated and results-driven middle aged professional woman with a highly successful background in the achievement of excellent job description fulfilment through the creation and execution of successful administration and logical thinking strategies. Experienced in working with leading brands in the competitive retail and labour consulting firm with the primary focus on exceeding expectations for customer service delivery while ensuring optimum brand impact. Possesses excellent interpersonal, communication and negotiation, organisational and planning, management and advanced computer skills. Enjoy being part of an organisation, as well as managing, motivating and training a successful and productive team/ working environment, and thrives in highly pressurised and challenging working environments. CAREER SUMMARY

BATHOPELE LABOUR CONSULTANTS

2002 - 2003 Office Administrator

• General office administration

• Secretarial and reception duties

• Managing Managers diary

• Excellent telephone etiquette

JETMART – EDCON GROUP

2004 – 2006 Customer Service Administrator

• Handling customers general enquiries

• Operating till points

• New account administration

2006 – 2007 Front-line Supervisor ( Promoted)

• Providing supervision and support to front end cashiers

• Manage cash-ups and float hand in

• Authorisation and sale promotion

• Handling customers enquiries and complaints

• Managing weekly rooster

@HOME STORE – TFG group

2007 – 2008 Sales Assistant

• Cashier – operating till point

• Providing excellent customer services

• Merchandising and housekeeping

2009 – 2010 Admin Controller (Promoted)

• Staff Management

• Manage good receiving

• Authorisation

• Customer relations

• General back office administration

• Opening and closing of store

• Acting Manager in her absence

TECNOCHEM t/a CLEANING WAREHOUSE

2012 – 2013 Cashier

• Operating till point

• Scanning items, receiving monies & reading cheques

• Assisting customers on floor

• Keeping till points area clean & tidy

• Cashing up at end of the day

2014 – 2014 Buyer (Promoted)

• Purchasing – ordering from MRP & buying

• Negotiation & supplier liaison

• Supplying – preparing customers order & dispatching

• Loading trucks for deliveries

• Customer relations

2015 – Current Store Manager

• Managing & supervising staff

• Operating SAP – stock purchases & sales orders

• Managing back office administration

• Target driven & profitable

• Eliminate loss & stock shrinkages

• Opening & closing of store

• Provide training for excellent customer services

• Ordering staff refreshments & stationery

• Handling customers enquiries & complaints

EDUCATIONAL QUALIFICATIONS

High School Ngwanabahlalerwa High School (1996)

Northern Sotho, English, Afrikaans, Biology, Geography, Biblical Studies and Agricultural Science

Tertiary University Of Pretoria (2002)

1

st

Year Intro to Law, History of SA Private Law, Family Law, Law of Person, Legal Skills, Criminology, Psychology & Sociology

2

nd

Year Law of Evidence, Law of Succession, Law of Contract, Constitutional Law, Legal Practice & Legal Pluralism

Brooklyn City College (2011)

Office Administration, Business Practice & Ms Office Practice Master Retailing-SETA (2017)

Chain Store Operation, POS & Computer Skills, Management, Stocktake, Shrinkages and Losses, Merchandising, Stock Control PROFESSIONAL DEVELOPMENT

BA Law Matriculated with exemption

Office Administration Certificate Team Building & Management skills Customer Service training Master Retailing

IT Skills

Ms Word, Excel, Access, Power Point, Outlook, SAP and Internet PERSONAL DETAILS

Languages Sepedi, English, Tswana, Zulu & Afrikaans Health Excellent

Dependant 2

Interests Reading, Tennis, Hockey & TV

Identity Number 790-***-**** 08 6

REFERENCES

Gina Gnade

Retail Branch Manager – Cleaning Warehouse

082*******/ (012-***-****

Tebogo Mokorwane

Store Manager - @Home Store

083******* / (011-***-****

Tebogo Phahlaamohlaka

Executive PA – LSNP

076*******

Contact this candidate