Mehret Lakew
Young professional with great customer service experience; Ready and Available for full time fulfilling work.
Alexandria, VA 22304
******.*****@*****.***
EXPERIENCE
Down Dog Hot Yoga, Georgetown, D.C — Front Desk Representative
November 2019 - January 2020
Front counter representative. Answered calls and questions guests had. Cleaned the studio before and after sessions, took out trash,and had new guests sign a quick form. Checked all guests into each session using the DownDog system. Stocked the yoga mats and clean towels. Sold beverages and charged guests using the files on the system (as they requested). Open and closed the store so I would lock up and make sure everything was put in place and safe.
Fairouz Hookah Lounge, Falls Church,va — Waitress/Bartender
October 2018 - February2019
Open and closing cleaning procedures. Greeting guests and serving them food and drinks as well as making hookahs and delivering them to each table. Made and served drinks, made hookahs and changed heads when needed.
Chiro & PT, Fairfax,VA — Chiropractors assistant/Receptionist
July 2019 - August 2019
Answer incoming patient calls and scheduling appointments. Calling and checking on patients/ sending reminders of appointments as well as rescheduling. Giving important documents to the Doctor, filling and filing paperwork and faxing to patients insurance companies.
(Temp) Front Desk, Apartment/Condominiums, Arlington,va — Front Desk Receptionist
May 2018 - July 2018
Answering and redirecting calls. Dealing with residence mail/ packages (putting them in their appropriate mailboxes). Putting news letters into residences’ cubbies and answering any questions residents may have. Dealing with security and maintenance. As well as making sure the lobby says clean and safe and buzzing people into the building.
FM (Music Venue), Norfolk, va — Hostess & Waitress
September 2017 - March 2018
Greeting guests to the restaurant as well as finding them comfortable places to sit. Taking reservations over the phone and finding seating; as a hostess, as well as serving food carefully to tables as well as cleaning up after quests as well as cleaning the restaurant and bar before leaving.
California Burrito, Norfolk, va — Front/Chef/bartender
September 2017 - February 2018
Front Counter; answering over the phone orders as well as online,worked as a chef; cooking chicken, horchata, tortilla chips, burritos, bowls, ect. Organized and cleaned the restaurant. In Charge of Opening and Closing the store including cleaning and turning off the signs.
Paisano's Pizza, Alexandria,va — Front Counter
June 2015 - May 2017 (Summer Job)
Took Over the phone orders as well as In person greetings. Helped clean up around the restaurant during slow times as well as before and after each shift. Garnished Pizza and side orders, Bagged orders perfectly.
Lost Dog Cafe, McLean,va — Hostess
September 2013 - May 2014
Greeted and sat guests, took orders online as well as over the phone. And took reservations and bagged food as well. ANswered any questions guests may have had.
EDUCATION
Old Dominion University, Norfolk, va — Associates Degree
August 2014 - 20XX
Majored in Philosophy and minored in Religious Studies
McLean High School, McLean, va— DIploma
September 2010 - May 2014
-2 Years of French
-2 Years of German
-4 Years of the German club
-4 Gay Straight Aliiance (GSA) club
PROJECTS — Detail
-Working on making dog grooming products (In my free time).
SKILLS
-Fast Learner
-Good Note Taker
-Punctual/ On Time
-Great Team Player/Works Well with Others
-Positive and Upbeat Energy
-Organized & Meets Deadlines
-Very Professional and respectful
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AWARDS
Team Leader: ::Photojournalism awarded me as the Best Team Leader::
(Black Team)
LANGUAGES
-Fluent in English
-Moderate French understanding
-Well versed in Amharic