Operations Manager
Resume:
Professional Summary
Service Associate, Lobby Lounge
Sahid Institute of Tourism
Service Associate, All Day Dining
( International School ) Evolving skills of the signature service of the lobby lounge Ensured compliance to the basic brand standard of the company Following the right tradition of the company (elegance and luxury) Accomplished to be Champion of Loyality program of the company Completed in 2013
Conducted internship in Malaysia - 6
mons
Breakfast, Lunch and Dinner Service
Ensured compliance to the basic brand standard of the company Completed in 2012
Competency of National Awardee ( Room Divisions
- Front Office)
Conducted International Internship - in one of the Hotel in Malaysia ( 6 mons) - Front office, Room
Divisions, Food & Beverages
The St. Regis Doha l Mar, 31st 2014 - Aug, 31st 2015 Diploma I of Hotel Management
Sheraton, Doha Feb 2014 - Mar 2014
Degree of Hotel Management
Work Background
Education & Training
Aulia Malikah
Accomplished several different
operations with a strong performance
results, in Food and Beverage field
Hospitality Industry
Contact Details
Email:
*******.*****@*****.***
Phone:
Address:
Al Kheesa street 165, Umm Salal
Muhamad building number 17 I zone 71,
Doha, Qatar
Skills
Diversity team leadership
Manage heavy operation or an Event
Train the Trainer
Active listening
Adaptability
Interpersonal communication
Systematic work organizer
Captain, Lobby Lounge
The St. Regis Doha l Sep, 1st 2015 - Sep, 30th 2016 Ensured that opening & closing check list are followed Ensured that all the operations needs are supplied. ( mise en place- ordering in to the system )
Accomplished to be employee of the month
Involved in Train the trainer
Supervisor, Beach Bar & The Terrace
The St. Regis Doha l Oct, 1st 2016 - Feb, 28th 2018 Ensure successful turn over from the pool and beach operation to evening pool lounge
Accomplished successful event on the beach
Accomplished TripAdvisor as a top guests recognition Assisting and supporting the idea of the manager making into live and successful
Supervisor, Lobby Lounge
The St. Regis Doha l Mar, 1st 2018 - Sep, 30th 2018 Elaborate concept for the terrace lounge world cup 2018 Successful number of budget achieved during the period of world cup 2018
Assistant Manager, The Club at St. Regis
The St. Regis Doha l Oct, 1st 2018 - Apr, 14th 2020 Managing floor operations and live entertainment supports Managing the P&L ( ensure to save the bottom line ) Monitoring daily, weekly and monthly inventory
Contribute and supporting venue GM ideas bring into live Breaking number of revenue on NYE since the venue operating Profesional Summary
Operations Manager, of All Walter's Coffee in Doha Walter's Coffee & Roastery l May, 1st 2020- present In charge operations for all branches in Doha (Lusail, Muhaither, Al Wakra)
Managing floor operation service as well as kitchen operation. Creating and implementing new menus for the coffee shop Contributing and in charge of purchasing as well as cost controller.
Executing profit and loss statements for all branches. Monitoring weekly, monthly revenue performance.
Tracking all menu items performance and enginnering new menus accordingly.
Re-creating company guidelines and standards.
Ensuring that all company staff and branches meet company expectation.
Contact this candidate