Martha Sabroso

Work at Home / Customer Service

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admpcc@r.postjobfree.com

Honest, energetic, compassionate to address customer needs, and good listener. Experienced in customer service and problem solving. Trustworthy, reliable, and bring the best performance for the job. Highlights

Bilingual Spanish / English,

Speak, Read, and Write

Improving Efficiency

Customer Service

Organization Skills

Team Player

Self-Motivated

Friendly

Persuasive Speaking

Patience

Clear Communication

Empathy

Friendly

Experience

09/2010 to 09/2011 - Owner

Sabroso Chicken Peruvian Restaurant, Anaheim, CA

Supervised four employees. Created an excellent customer service with clients and employees. Also, performed business accounting, and oversee that food supplies were placed on time.

06/2006 to 07/2008 – Mortgage Loan Associate

Gateway Lending Group, Inc., Riverside, CA

Negotiated loan applications directly with Banks, associates, and clients. Problem solving.

04/2005 to 06/2006 – Legal Assistant / Secretary Law Office of Ron A Kamran, Orange, CA

Developed long lasting friendships with clients, business owners, and co-workers. Performed excellent customer service and support for clients and business owners.

Communicated in daily basis and responded to dateline documents to The Department of Labor in San Francisco, Department of Labor in Sacramento, and Immigration & Naturalization Services about respective applications. Processed Immigration files from start until the client got the Legal Permanent Residence (Average time in each file 6 moths to 4 years.

08/1995 to 04/2005 – Legal Assistant / Secretary Paralegal & Associates, Anaheim, CA

Answered phones, solved problems with understanding, provided an excellent and steady customer service. Processed and prepared legal applications for clients and employers.

Technical Skills

Word

Excel

PowerPoint

Google Suite

Photoshop

Data Entry

Profile

Education

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Chaffey College, Rancho Cucamonga, CA

Associate in Science Degree, Interior Design

Interior Design Certificate

Interior Design Visual Communication Certificate

9 951-***-****

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