Nicole Fonzari (Nikki)

Corporate Buyer and Office Manager

https://www.linkedin.com/in/nikki-

fonzari-6a0730a0/

admp2i@r.postjobfree.com

+27-082-***-****

NATIONALITY: South African

LANGUAGE: English

LOCATION: Johannesburg, Gauteng

QUALIFICATIONS /COMPETENCIES

REFERENCES

Corporate Professional

Self-Motivated Efficient Problem Solver Practical Driven Team Player Independent Thorough

WORK HISTORY

Cummins: Corporate Buyer and Office Manager, Africa, and Middle East – October 2014 to December 2020

• Business Strategy and management of the Africa and Middle East Regional Travel Program

• Management of 5 preferred travel agencies across 11 countries within the Africa and Middle East Region (Annual T&E spend R100 million)

• Operations and policy management for department

• Project Management, Sourcing, Training, and Implementations

• Supplier negotiations, contract, and policy management

• Proactively assess, clarifies, and validates the customer needs. Acts upon opportunity for improvement

• Complex business analytics and reporting. Internal presentations and feedback directly to a diverse Leadership Team and Board Members

• Diary and departmental mailbox management including Internal communications

• Management of departmental AOP including day to day administrative tasks ensuring efficiency and effectiveness

• Auditing of employee Travel and Expenses using SAP Concur system for Africa & Middle East Region

• Review of training content and facilitation thereof for employees.

• Fostering through Leadership – Direct reports coaching and development.

• Management of corporate credit cards programs, and implementations thereof within AME Region

• Align cross-functionally with internal departments

• Cost Saving Initiatives / Implementation thereof

• Monitors monthly internal unit billing across the AME region

• Monthly/quarterly global supplier meetings / global call administration

• Office and diary management as well as related administrative tasks

• Set up and co-ordinate events, functions, and conferences, including site visits and annual Cummins preferred travel supplier day. Overviewing all logistics, planning, organisation, and budgets per event.

• Proficient in MS Office

• Global On-Boarding Facilitator (new employee training) American Express Global Travel: Client General Manager – August 2010 until September 2014

• Key accounts and customer retention for top clientele i.e., Dell, Cisco, AstraZeneca, Philips, Cummins, Nedbank, Johnson and Johnson

• Implementing, Customising and Managing Travel Policies and Service Level Agreements: Identify and generate new business

• Travel Policy refinement

• Bi-Annual and Annual Business Review Meetings to Leadership

• Arranging workshops, educational visits, sponsorships, and supplier training

• Proactively address customer concerns and makes sure they are closed to the customers satisfaction

• Agenda, Minutes, and correspondence of Management meetings

• Building effective relationships at multi-levels

• Client Business Plan and scorecard implementation

• Client preferred supplier tracking and negotiations – aligning to cost saving initiatives

• Monitoring of client’s income statements, P&L’s monthly

• Bi-Annual surveys to be conducted according to client’s requirements and presented to the senior leadership (Procurement / Travel Management)

Nicolette Tavares: admp2i@r.postjobfree.com

+27-83-415-**** Financial Controller AME, Line

Manager at Cummins, Johannesburg

Julie Walton: admp2i@r.postjobfree.com

+44-796*-****** Global Travel Manager at

Cummins, UK

Additional references are available on request

Leadership – Best Practice Sessions (recent 2018 - 2020)

Customer Service Excellence (2016)

Advance Excel (2015)

High Performance Management (Aug 2006)

Conflict Resolutions (Feb 2006) Leadership vs

Management (Aug 2006)

Travel Industry: Top Intermediate Corporate

Consultant 1998

Travel Industry: Outstanding Achievement for Top

Commission earner In-Houses 2000

Travel Industry: Highflyer 2001

Property Industry: Top Sales Executive Oct 2008

Beachcomber: Top Land Sales Executive for

Gauteng, Flight Centre Award 2010

Microsoft Word / Excel / PowerPoint / SAP Concur

expense / AeTM and TravelIT online booking tools / Typing (proficient 60 wpm) / Zoom / Skype /

Microsoft Teams

Nicolette Tavares: admp2i@r.postjobfree.com

+27-83-415-****

Financial Controller AME, Line Manager at Cummins, Johannesburg

Julie Walton: admp2i@r.postjobfree.com

+44-796*-******

Global Travel Manager at Cummins, UK

Additional references are available on request

Nicole Fonzari (Nikki)

Corporate Buyer and Office Manager

QUALIFICATIONS /COMPETENCIES

Finance Africa & Middle East Communications

Committee – Cummins

Selected as part of the Finance Africa & Middle

East Marketing Committee to ensure clear

strategies and initiatives were communicated and

realised by employees

SKILLS SET

Project management; Business strategy,

Negotiation skills; Customer retention;

Presentation skills; Risk management; Strategic

business understanding; Training facilitation; Agile; Process driven; Collaborative; Innovative and

Enthusiastic; Strong organizational and office

administrative skills; Data analytics; New business development; Forecasting and budgeting;

Excellent interpersonal skills

ADDITIONAL PROFESSIONAL EXPERIENCE

Seekers Travel: Senior Consultant Dimension Data

Inhouse May 2003 until May 2006

Working / Travelling Abroad May 2002 until May

2003

Seekers Travel: Senior Consultant and Office

Manager – Steinhoff International July 1999 until

April 2002

Working / Travelling Abroad July 1997 until July

1999

Lloyds Travel/l Junior Consultant – January 1994

until June 1997

WORK HISTORY CONTINUED

Beachcomer Tours: Sales Executive – March 2009 until July 2010

• Driving numbers/increasing sales and management of weekly calling plan

• Maintain, build, and improve relationships with Customer – Key Account Management

• Management of a large geographical sector which contributed to the biggest percentage of Beachcombers annual turnover, more than R51 million

• Tour Leading: Professionally led Educational Tours to Mauritius and Seychelles

• Initiatives and Project Implementations

• Event Management

• Product presentation and training for customers

• Problem Solving and Customer Feedback

• Initiative-taking

• Enthusiastic, professional, and reliable

• Management of area budget and P&L

• Running of sales office including but not limited to stationary, corporate gifting stock and general amenities

Montagu Property Group: Sales and Administrative Executive – February 2007 until January 2009

• Marketing and sales of Off-Plan property developments

• Generation of new business and sales target management

• Preparation of sales documents, contracts/addendums, negotiating and finalization of any customer contracts

• Proving customers with excellent service, property + development experience, information, and feedback

• After-sales administration and client follow up

• Presentations to customers on development

• Support to Managing Director including diary management, email correspondence, running errands and general administrative tasks. Nedbank: Project Coordinator and Assistant – October 2006 until January 2007

• Management of project call centre and internal communications / updates on projects (POT – Project Operations Tool)

• Project management and methodology support for internal stakeholders

• Divisional administration and updating on project updates and timelines

• Logging and monitoring of POT Community issues and navigational concerns

• Support to Departmental Head with any administrative tasks, including diary and meeting management. Provide pro-active, professional, and confidential support.

Contact this candidate