Matiuzzama Khan .

Executive Customer Support

I am working as a support executive with Tech Mahindra for more than 2 years. Involved in the Tiger team for the best support throughout my experience.

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999*******

59A- Second floor-Street 14, Zakir Nagar, New Delhi, India WORK EXPERIENCE

CSA/Customer Service Associate

Tech Mahindra

07/2018 - 11/2020, India

CSAT always more than 90%

EDUCATION

BSC ( Pursuing final year)

Magadh University

05/2017 - Present,

12th

BSEB

2012 - 2014,

10th

CBSE

2010 - 2011,

SKILLS

MS Excel MS Word Operating System

Good speaker Good listener

JOB RESPONSIBILITIES

Tech Mahindra

I have worked as a Subject Matter Expert for 1 year. I used to help assosciate for system navigation and customer concerned over call and chat.

Helped no of teams to get certified for the specific project.

I used to take sessions regarding service quality and customer handlings technique.

LANGUAGES

English Hindi Urdu

Full Professional Proficiency

INTERESTS

Cricket Music Cooking Cleaning

Achievements/Tasks