Mary Joyce P. Calimag

** ******* **. ****** *,

Concepcion Dos, Marikina City

Mobile: 0905 – 3034724/8570- 0485

Email: admole@r.postjobfree.com

Career Statement:

Self-driven professional with 18 years of experience in fields of banking & finance, sales & customer relations, Pro-active, enthusiastic and with reliable technical know-how and acquired skills. Promising and with leadership potential that could help an organization sustain efficiency or better yet commit excellence.

WORK EXPERIENCE:

Position: Foreign Exchange Teller/Cashier

Duration: November 5, 2015 to October 2020

Company: Dubai Duty Free

Location: Dubai, United Arab Emirates

Job Description:

CASH OFFICE

Ensures all cash collections are properly deposited & accounted

Provides back office support to shop floor with regard to change currency, coins & documents

Counts and confirm all change floats

Obtains signed acknowledgement from sales staff from any irregularities in cash like fake and out of circulation notes

Conducts regular cash spots checks on the shop floor ECR’s and also conducts physical spot check of shop floor counter with countable item

EXCHANGE BUREAU

Runs exchange bureau in accordance to the stipulated norms and procedures

Converts and processes 36 different international currencies on over the counter transactions

Ensures accurate balancing of inventories and cash stocks

Position: Customer Service Associate

Duration: June 2010 to October 30, 2015

Company: BDO UNIBANK, INC.

Industry: Branch Banking Group

Location: SM Megamall B Branch, Ortigas

Job Description:

Performs start & end of day banking activities

Processes over the counter transactions pertaining to cash and check deposits, withdrawals, encashments, bills payments, foreign currencies, remittances and other miscellaneous transactions.

Prepares Official Receipts

Handles client concerns and see to it that they are acknowledged and addressed immediately

Gives recommendations to improve operational efficiency

Performs other duties as may be assigned from time to time

Position: Office Coordinator

Duration: September 2008 to December 30, 2009

Company: Able Facilities Management

Location: Dubai, UAE

Job Description:

Coordinate various office tasks and functions to ensure office operations run smoothly at all times

Position: Senior Analyst

Duration: September 18 2006 to July 28, 2008

Company: Digitel Mobile Philippines Incorporated/Sun Cellular

Location: Galleria Corporate Center, Ortigas

Job Description:

Responsible for analyzing the telecommunication requirements and needs of the company and try to devise projects and schemes to meet these requirements to the best of his ability.

Provides client service, research and market analysis, anticipating how decisions are made

Position: Collection Officer

Duration: January 2005 to September 15, 2006

Company: Citibank, N.A.

Location: Eastwood City, Libis

Job Description:

Are responsible for managing the collections of outstanding debts from clients and customers

Position: Customer Sales Representative/Telecom Specialist

Duration: September 2003 to December 2004

Company: SMART Communications Inc.

Location: Wireless Center, Sta. Lucia Mall Rizal

Job Description:

Serves customers by selling products and meeting customer needs.

Position: Call Center Agent

Duration: April 2002 to August 2003

Company: e-Pacific Global Contact Center

Location: Orient Square Bldg., Ortigas

Job Description:

Responsible for making outbound calls to set appointments and gather survey data.

Education:

Centro Escolar University

Mendiola, Manila

B.S. Tourism

June 1998 - March 2002

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