Service Representative Cashier
Resume:
Ivanna Osornio
San Diego, CA
admojd@r.postjobfree.com
Skills
● Effective interpersonal communication
● Leadership experience
● Organizational skills
● Time management
● Familiarity with Microsoft Excel
● Experience providing technical support to non-technical people Experience
NOVEMBER 2019 - DECEMBER 2020
Allstate Insurance - Customer Service Representative
● Managed courtesy calls to make sure the customer is satisfied and well attended with their claims
● Managed customer payments and clarified any issues related to payments or claim renewals
● Assisted with insurance sales and promoted additional services to customers
● Guided customers through insurance website via call upon request
● Offered solutions to customers based on their individual needs
● Connected clients to an agent in order to finalize claims and to resolve special claims
● Performed several tasks simultaneously and under time-constraints JULY 2017 - JUNE 2019
Technical Theatre - Paint Technical Lead
● Led teammates through project milestones and ensured deadlines were met
● Ensured that project tasks met technical specifications SPRING 2019
School Play - Concessions
● Greeted customers and made sure that their experience met their satisfaction
● Handled monetary transactions and inventory as cashier
● Maintained a sanitary work environment
Education
FALL 2019 - PRESENT
San Diego City College, San Diego CA - B.S. in Accounting in progress GRADUATED IN JUNE 2019
San Ysidro High School, San Ysidro CA - High School Diploma
● Awarded sash for two years of leadership in technical theatre.
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