MARIA GABRIELA CACERES

**** ******** **.

Kissimmee, FL, 34744

Phone: 407-***-****

Email: admoiz@r.postjobfree.com

OBJETIVES

To obtain a position in Retail Management for increasing company’s growth and achieving company’s targets.

QUALIFICATIONS/SKILLS

Listening and understanding customers (guest) as well as employees.

Increase experiences to be better at any circumstance that the life will take me.

Bilingual (English – Spanish).

Prioritizes/ Plans.

Great Communicator.

Teamwork.

Coach and Train.

EDUCATION

1997-2002 General Sciences, Sta. Mariana de Jesus (Quito - Ecuador)

2004-2007 Liberal Arts, Scott Community College (Davenport, IA)

2016-2017 Veterinarian Assistant, US Career Institute (Online)

2016-2019 Veterinarian certifications (grooming, psychology, assistant and others)

EMPLOYMENT

2010 - Present Store Manager, Circle K (Orlando, FL)

My main responsibilities are promoting excellent service and resolving customer complaints in a timely, professional manner, recruiting, hiring, and training employees, as well as developing the store staff.

During the last 9 year I have held different position among different locations, most of the recent ones as Store Manager at 8953 for 4 consecutive years and 9745 during 1 year, previous store position where at 9750, 8958, 8977.

Help as backup Manager for Hickory Holcomb and Mustafa Ibrahim

Train and develop MIT's.

2009 – 2010 Assistant Manager, Taco Bell (Kissimmee, FL)

Hire as a team member and grew to Asst. Manager due to my prior experience. I ran the store for six months since Store Manager was not present. I achieve Manager of the month on July 2010.

My main job was to make sure everything runs smoothly in the store, making sure employees were working and costumers were satisfied.

Other of my duties was to prepare schedules, truck orders, open - close, daily, monthly and yearly paperwork.

Another responsibility was to make sure that the food was ready, well prepared and at the right standards of temperature.

2008- 2009 Maternity absence.

2007 – 2008 Sales Associate, Macy’s (Boston, MA)

I started at Macy‘s as a cashier, but with time I start helping more with merchandise, markdowns and many others.

I achieve employee of the month for two consecutive months, as well as best credit card seller in Kid’s department.

2007 Key Sales Associate, Younkers (Davenport, IA)

At this job I was a cashier, but I went up to one of the Key Sales Associate meaning that I was helping the Section Manager, My section was to help in the Petites, Juniors and Dresses area, making sure that prices were right, preparing does areas for new promotions, moving merchandise, changing prices, marking down prices, and of course giving always a great costumer service.

2006 Teller, The Family Credit Union (Davenport, IA)

I worked as a teller at this Credit Union for six months, my main job was to make proper money transaction for costumers as well as a great costumer service.

Achieve best part time employee of the month for 3 consecutive months.

2002-2006 Asst. Manager, Taco Bell (Quad Cities Area)

At this company I started as a Team Member but with time and effort I grew with it all the way to Assistant Manager. My main job was to make sure everything runs smoothly in the store, making sure employees were working and costumers were satisfied.

Prepare schedules, truck orders, open - close, daily, monthly and yearly paperwork.

Another responsibility was to make sure that the food was ready, well prepared and at the right standards of temperature.

During the time of Shift Manager, helped in other stores around the area, working in almost all the Quad Cities Area in Iowa.

Achieve many rewards as employee of the month, the year, as well as the best store in the area for 2 periods (every 3 months).

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