Closing Coordinator Office Manager

Marion McIntire

*** ***** ******** ***

Milton, NH 03851

Phone: 603-***-****

Email: *********@***.***

Work Experience: Over 30 years work experience in the Maine/New Hampshire Title Industry

Stewart Title Co. Portsmouth, NH

Senior Processor July 2017-May 2020

Worked both in office and remotely (following company guidelines regarding COVID-19)

Maintained privacy of clients’ personal and financial information

Prepared close-by-mail documents with clear instructions for clients that could not appear in person

Met various lender requirements and state/federal regulations in building closing document packages

Assisted customers with complicated 1031 tax-deferred exchange transactions

Signature Title Portsmouth, NH

Closing Agent, Processor August 2015-July 2017

Processed closing documents for residential and commercial properties, for cash sales, construction loans, refinances, and equity lines of credit

Provided title insurance services both for clients and lenders

Conducted title searches, examinations for outstanding liens and/or disputes, prepared updates, and recorded with county registries in Maine and New Hampshire

Managed mortgage payoffs and tracked necessary discharges of prior mortgages

Worked closely with local real estate agents and lenders

Anchor Title, LLC Dover, NH

Co-Owner, Closing Coordinator, Processor March 2008-August 2015

Networking, advertising, and marketing for the business

Hands on approach of files from start (data entry) to finish (post-closing)

Prepared and disbursed title commitments and insurance policies

Scheduled closings with clients, loan officers and other interested parties (realtors)

Reconciled company bank statements with Quicken

Managed office equipment and supplies

Oversaw junior employees, conducted new hire training, and audited other employees’ work

Atlas Title, LLC Dover, NH

Closing Coordinator/Processor January 2003-March 2008

Worked as a member of a team, completing various tasks as needed, including:

Communicated effectively with loan officers, clients, town clerks and tax collectors via phone and email

Reviewed title work to prepare title commitments and preliminary documents to lenders

Verified funding for each client, processed checks using Quicken and disbursed funds to compulsory parties

Met with clients to facilitate closing on behalf of the company, thoroughly explaining documents and answering questions

Followed-up with post-closing duties, such as preparing final title policies and ensuring documents gets properly filed with the corresponding county registry

Stewart Title Co. Portsmouth, NH

Bookkeeper, Processor, Ass. Vice President & Office Manager August 1986-January 2003

Promoted from receptionist to bookkeeper and later to closing coordinator and processor

Further advancement to Assistant Vice President and office manager of Portsmouth offices

Oversaw and managed more than 25 employees at a time

Directed daily functions of title production department

Conducted interviews for new hires, lead on the job training and served as mentor for new employees

Reviewed employees’ work for accuracy and adherence to regulations

Skills/Qualifications:

Works well independently and/or on a team; Works well under pressure; Works efficiently on various tasks, prioritizing workload to meet deadlines and customer needs; Proficient in Microsoft Office, Microsoft Outlook, Quicken, DocStar, Standard Solutions, E-Close and Res Ware; Provides excellent customer service support; Skilled at learning new concepts quickly; Comprehensive understanding of state regulations and federal requirements for real estate, lender and local tax offices/lienholders

Education:

Nute High School Milton, NH

High School Diploma June 1979

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