NISHITHA REDDY

E-mail: admogm@r.postjobfree.com - Contact phone # 267-***-****

PROFESSIONAL SUMMARY:

Bachelor’s in computer science engineering with 14 years professional SQA experience in the Software Testing Life Cycle (STLC): analyzing requirements, writing technical documents, creating test plans, executing test scripts, bug reporting and Audit Experience. Focus on enterprise application development in the financial services and as well as "horizontal" application development for software and services companies. Involved in project across the full development life cycle, including requirements gathering, analysis, complete architecture and design, implementation, deployment and support Process Oriented, skilled in CMM Level 5 practices.

EXPERTISE:

Well experienced in complete Software Development Life Cycle (SDLC).

Strong programming skills with excellent management skills in gathering business requirements with client/user interactions.

Strong knowledge and experience in agile and scrum environment.

Extensive working experience on Black Box Testing, White Box Testing, Regression Testing, Performance testing, Integration Testing and System Testing.

Experienced in Functional (User Interface), Regression, Integration, System, Database (SQL), User Acceptance Testing and Performance Testing.

Generated automation test scripts using Quick Test Professional for regression testing.

Worked on various platforms like Web testing, Mobile testing, Siebel CRM testing, Salesforce, SSRS report testing, OBIEE testing, Automation testing, SOAP, XML, Java, Embedded.

Implemented the software development lifecycle (SDLC) for the testing life cycle to follow the Standards process in the application.

Strong in SQL queries for data verification and backend testing.

Excellent debugging and problem-solving skills.

Good in back-end testing using SQL queries, generating documents/reports to ensure data integrity and to validate reports as per business rules.

Experience in Design and Development of Use Case and Test Case scenarios and root-cause analysis, developing Test Plan, conducting User Acceptance Testing, training and implementing new processes and technology.

Good team player with excellent problem solving, technical, oral & written communication.

Work with development groups to understand product implementation and understand computer software at the power user level.

Interaction and coordination with technical and non-technical clients.

Excellent problem solving, team building, judgment and decision-making skills.

Experience in 21 CFR part 11 regulations of Electronic records, Electronic Signature and Audit Trails for IT Applications.

Participated in B2T training for course work involving essentials skills of Business Analyst and detailing Business Requirements

Experienced in testing .NET, Java, Mainframe and Web applications under UNIX and Windows environment.

TECHNICAL SKILLS:

Change Management Tools

Clear Case, Test Director, Quality Center 10.00, ALM, Confluence, ATP

Test Automation tools

Quick Test Professional 10.00, Load Runner 11.00, UFT, Selenium

Languages

C, C++, PL/SQL, SQL, JAVA, VB, UML, ASP, SSRS

Manual Testing

Black Box testing, White Box testing, Regression testing, Integration testing, Load testing, Stress testing, System testing, Functional Testing, Performance testing, Structural Coverage Analysis, Traceability matrix

Operating Systems

MS Windows NT/98/2000/XP/Vista, Sun Solaris, Unix

Web Technology

JSP, HTML, DHTML, XML, ASP, CGI, Perl, CSS

Networking

TCP/IP, TELNET, HTTP protocols, Wireless networking.

Database

Oracle 8i/9i, MS Access, IMS, DB2, Crystal Reports.

Tracking Tools

Test Director, PVCS Tracker, Clear Quest, QC, ALM, Jira

Software Tools

MS Project, MS Office, MS FrontPage, Quality Center.

PROFESSIONAL EXPERIENCE:

YPrime, Malvern, PA April 2019 – Present

Sr. Software Tester/Validation Engineer

eCOA/IRT Application:

YPrime’s eCOA platform for patient data collection is fundamentally different than what any other providers in the industry can offer. YPrime eCOA platform incorporates both the tools clients need and the data when client wants using Unified Platform with IRT, SSO, Inventory Management, automated DCF processing, Ad-hoc analytics, Mobile reporting.

Responsibilities:

Created validation plans as per risk-based testing methodology.

Created and executed test scripts in ATP and traceability matrices.

Created and executed test scripts using Jira, Xray. Created Jira dashboard for project status and daily status emails.

Created general final test plan summary reports.

Ensure all validation activities and client deliverable meet FDA guidelines.

Documented defects and track resolutions in Azure DevOps, ATP and Jira.

Perform system/application testing for IRT/eCOA/Unified systems

Comply with SOPs and ensure compliance with SDLC throughout project delivery and review requirements to consistent with regulated protocols.

Performed FDA 21 CFR Part II requirements.

Performed acceptable testing, black box testing, smoke testing, end-to-end testing, API testing, Web back-up, reports (compliance, patient status) testing.

Performed testing Mobile application for eCOA and for BYOD application which includes IOS and Android.

Performed testing Web application for eCOA.

Performed device/mobile integration testing with API.

Performed mobile testing as Patients, caregivers and clinicians enter data on web-enabled devices. Performed built-in tools and reminders help with patient retention.

Performed assessments and ensures compliance in all activities with cGMPSs and Compliance activities Track and management of deviations/investigation/CAPA systems in EDMS Evaluates Corrective Action/Preventative Action (CAPA) effectives, interacts with internal Quality Assurance/Control groups.

Hands-on EDMS application for the IQ/OQ template document reviews and also to ensure about the effectiveness of the SOP and IQ/OQ documents.

Environment: SQL, ATP, Azure DevOps, Jira, Confluence, Xray, AWS, Veeva Vault, SharePoint, CTMS, Velocity, Postman

Crane Payment Innovations, Malvern, PA April 2018 – March 2019

Sr. QA System Engineer

Cashcode Application:

The CashCode one™ is a truly universal banknote validator offered in a singular universal design regardless of the country, currency, mounting or protocol helping reduce logistic and inventory costs. This unit boasts value added product configurations and extensions such as sleep mode, a bulk note loader option and a 3000-note cashbox which is perfect for bill breaking machines. Improve your operation and your customer’s first-hand experience with the excellent acceptance rate, security against counterfeits, field-proven reliability, and built-in unique service support features.

Responsibilities:

Analyzed the requirements, written the test cases and executed the test cases for the CashCode® products using Testuff application.

Provided support to CPI’s Financial Services and CashCode® brand products.

Investigated and analyze issues relating to product problems and design appropriate solutions to improve product performance.

Designed appropriate product testing procedures and analysis of results as required.

Involved in Software Configuration Management and issue tracking.

Developed strategic plan for future application hosting, deployment, configuration, testing and monitoring.

Implemented security best practices for AWS, SQL Server, and IIS as outlined by Center for Internet Security.

Expert in communication protocol testing like RS232, CCNet, CCTalk, MDB, ID003, MDB sleep, Pluse, Serial and Pulse, MPS.

Payment and telemetry system testing for gaming, vending and transport machines.

High variety of application testing for Embedded Linux, GUI application, real-time inter-application messaging library, VMC audit application.

Performed Manual Testing and Data Integrity/Back-End Testing Data Base Testing by executing SQL Statements and tracked defects using Testuff attended Bug-Review meetings.

Strong knowledge of SOAPuI testing.

Experienced with functional web services tests.

Skilled with creating automated web services testing processes.

Environment: SQL, Testuff, AWS, Audit

SEI Investments, Oaks, PA April 2015 – March 2018

Sr. BA/QA Analyst

SEI Investments is global leading provider of asset management, investment processing, and investment operations solutions. It provides product and service to institution, private bank, investment manager, financial advisor, high net worth clients. The goal of the project is involved in development of financial platform and maintains the database. The content of the project is to gathered data from different source into data warehousing system by using SSRS. Based on the data warehousing, I tested new reports by using SSRS.

Responsibilities:

Analyzed the requirements, written the test cases and executed the test cases for the SSRS reports which are converted from Crystal reports.

Analyzed the data from the data warehouse and compared the data displayed on the reports.

Verified the format of the reports by comparing the samples provided from business.

Did tested Standard Onshore/Offshore reports with unitized and ROR functionality on the reports which are migrated clients and new clients.

Analyzed the data of the client by the sample provided from business and data warehouse.

Verified the fund structures of different clients by classes, series, side pockets, tranches, Investor invested in proxy investors.

Verified the different sessions of the reports where the data is flowing from different DB (data warehouse, Insight, Investier).

Verified the primary key violation error for the Investors where Investors having the duplicate primary active flags in Insight application.

Did data load using ETL application using platform administrator.

Reported the issues found while loading the data where positions table data load is successful and transaction table data load is not.

Did test the execution of the reports using ECR (End Client Report) application on daily, bi-weekly and monthly basis.

Stored the reusable queries, test cases, regression plans and smoke test plans on Confluence. Used Jira application for user story boards.

Scripted Test Cases for Test Driven Development (TDD) for story card on Agile board.

Did attended/involved in grooming sessions as necessarily.

Did used Jira application tickets for defects (as sub task), test execution (logging the issues and hours for regression).

Tested PDF, excel reports for different large clients such as Wells Fargo, Centerbrige, PIMCO, Select Equity, GSAM, Hayman, Silver Creek using Pivot tables to validate the data.

Tested Statements, Confirmation letters and Contract Notes for all the clients using SSRS reports.

Deployed the code from Dev to QA using Utility as automation tools to deploy the RDL's, Data Sets (Shared data sets) and Data Sources.

Co-ordinated with Release management for deploying the tickets in Pilot and Prod env.

Tested Interim, Hot Fix and Monthly releases with proper regression.

Tested the GSAM Contract Notes for Subscription, Redemption and Transfers using mobius.

Environment: SQL Server Database 2008/2012, GitHub, .NET, MS Excel, Jira, Confluence, Beyond Compare, Investier Sunguard, Hedge Portal (HOP), Mobius, TestComplete.

Capgemini, Malvern, PA August 2014 – Dec 2014

Siebel QA Consultant

CRM Application supports customer service by tracking the Customer Services, Leads, Prospect customers, communications to the customer by IBM Lotus notes integration and Scheduling interviews with the Customers/Sales rep on global locations.

Responsibilities:

Reviewed and analyzed the functional or various positions requirements for writing Test cases.

Actively participated in Knowledge sharing sessions to get in depth knowledge on the business.

Prepared Test cases for complex scenarios in the system.

Involved in Manual Testing of the various Business Processes and raise the defects where identified.

Involved in different phases of testing i.e., System, Component, Functional (Validation) and Regression Testing.

Performed the Backend testing of tables to make sure the data consistency and data Integrity.

Selecting or identifying areas/Test cases for Automation.

Creating Test Data for Data Driven Testing.

Manual verification of Siebel Applets, Views and Screens with the Functional specification document.

Manually tested the Data security for various positions and Responsibilities setup in the Siebel Application.

Involved in preparation of test data sheets used to test the latest builds to be delivered.

Involved in documenting the test case execution results and providing the report matrix to supervisor on a daily basis.

Environment: HP ALM, Siebel 8.1, SQL Developer, Share Point, Agility, OBIEE Reports, HP ALM

and Team Tracker.

Hibu Inc., (Formerly Yellow Book), King of Prussia, PA Jan 2012 – August 2014 Sr. QA/Lead Analyst/ BA

CRM (SIEBEL) Application: CRM Application supports hibu customer service by tracking the Customer Services, Orders, Sales commissions, Prospect customers, communications to the customer Service Requests, and Scheduling interviews with the Customers/Sales rep on different Product pilots within US region. All communication emails for the proposals and Dunning is sent from CRM. Customer information can be updated from CRM application and this update is passed to different application like SAP, DIAD, GHOST & MP (Media Pro).

Responsibilities:

Analyzed Contacts, Contracts, Activities, Call Center, Service Requests, Prospects, Opportunities, Assets, Sales Orders and Dispatch Board module functional requirement, uses cases for the Sprints.

Worked with SMEs and created Test Cases for the Contacts, Contracts, Sales Orders, Service Requests, Prospects, Opportunities module in the ALM tool.

Verification of email communication of Order welcome to hibu email, cancellation email, domain email and F9 emails to the customer.

Perform User Acceptance Testing of the Functional Requirements and logged defects in Defects module of ALM. Participated/Attended in Defect Triage meetings and QA meetings.

Scripted Test Cases for Test Driven Development (TDD) for story card on Agile board.

Overviewed Test execution results and triaged defects with development team and business.

Tested Dispatch Board functionality for the Customer/Sales rep interview scheduling.

Involved in Data loads of Account, Contracts, Leads, and Claims from Mainframe to CRM application. Verified ETL Data load migration in SIEBEL CX tables as well as Base tables.

Tested Integrations fields of Account, Contracts, Leads, and Claims from Mainframe to CRM application.

Published Sprint test results to the Management and analyzed, reviewed summarized test results on improvement of quality of testing.

Environment: Siebel, ALM, Oracle 9i, SQL Developer, UNIX, XML 2.0, SOAP UI 4.5.2, TOAD 8.6.1, JAVA 2.0, AJAX, Mainframe, Salesforce, SAP 720, OBIEE Reports, HP ALM, HP QTP and Win XP/2000/Windows 7

HBS Application: http://business.hibu.com/ hibu Inc is formerly known as Yell Group Inc. The Company main business is advertisement of digital and non-digital products in the UK, US, Spain, and Latin America. HBS application is front applications building Websites and provides online marketing solutions. Websites are created using Search Engine Optimization (SEO) best practices and customer’s local listing information is distributed across the internet, on the major search engines, increasing their visibility, presence and reach, helps them to manage their reputation online.

Responsibilities:

Analyzed requirements and developed Test cases for the Websites, eShop, Domain, Display Advertisement and Search products.

Attended exclusively design meetings, worked with business analysts to understand requirements. Validated product SKUs, pricing and discounts for the packages.

Tested manage your website and eshop templates in HBS application.Tested upgrade, downgrade and Cancellation scenarios.

Test execution of Website products admin email and no of email users. Verified email Opt In and Opt out options.

Integration testing Account, Sales Order from HBS application flows to CRM, SML, and SAP O2C application. Updated test execution status to the management with testing Matrix.

Environment: JAVA 2.0, HTML 4.0, ALM, SOAP UI 4.5.2, XML 2.0, Win XP/2000/Windows 7

GHOST Application: GHOST Application is an internal Sales application where Premise rep, Telephone sales, Partner reps and Customer Service uses extensively to sell Websites, eShop, Domain, Email marketing, Banner Ads, Display Advertisement and Search products.

Responsibilities:

Analyzed requirements and developed test cases for the Websites, eShop, Domain, Email marketing, Banner Ads, Display Advertisement and Search products.

Validated product skus, pricing and Multiline discounts, promo codes like ZDES100, ZDES100P.

Tested manage your website and eshop templates in GHOST application.

Verification of Order pdf of Create, upgrade, downgrade and Cancellation scenarios.

Worked as Liaison between offshore and onsite team, assigned test cases development task for the products, execution and verification of test results.

Attended daily QA offshore meeting, to discuss Sprint testing status.

Participated in the Project Scrum meetings and updated QA status of offshore team.

Published test execution status to the management with testing results.

Environment: AJAX, HTML 4.0, JAVA 2.0, JavaScript 1.6, ALM, QTP 11.0, Oracle 9i, SQL Developer, UNIX, SOAP UI 4.5.2, XML 2.0, TOAD 8.6.1, Mingle 13.1, SAP 720, OBIEE Reports and Win XP/2000/Windows 7

Ipad/Mobile testing: All Premise Reps uses Ipad and Ipad air for the business. GHOST application is icon based which is configured in the Ipad. A premise rep usually goes to the clients place to take the orders.

Responsibilities:

Tested Website and Search products with-in and outside of hibu network.

Testing with multiple session of GHOST application in Ipad.

E2E testing from Ipad GHOST application to downstream applications.

Environment: Safari, Siebel, Mingle 13.1, iPad OS7.0 and Win XP/2000/Windows 7

Federal Reserve Bank of Philadelphia, Philadelphia, PA June 2009 – Dec 2011

Sr. QA Analyst

Project- Financial Management System

The Federal Reserve Bank of Philadelphia helps formulate and implement monetary policy, supervises banks and bank holding companies, and provides financial services to depository institutions and the federal government. One of the 12 regional Reserve Banks that, together with the Board of Governors in Washington, D.C., make up the Federal Reserve System, the Philadelphia Federal Reserve Bank serves eastern Pennsylvania, southern New Jersey, and Delaware.

Working on Debt Management Services (DMS) application, objective is to improve the quality of the federal government's financial management by increasing the collection of delinquent debt owed to the government, by providing debt management services to all federal agencies, and by protecting the financial interests of the American taxpayer. DMS also develops and implements government wide debt management policies.

Responsibilities:

Analyzed the system requirement specifications and developed test plans, reviewed test cases covering overall quality assurance testing.

Designed Use Cases and wrote detailed Functional Requirements Specifications for various.

Ensured the quality, reliability and completeness of software developed via the application of standard SQA practices.

Analyzed the business requirements and created necessary test plans and test cases outlining the scope of the project.

Performed Black Box testing, Functional Testing, Integration testing and System testing.

Worked on Quality Center for creating and documenting test plans and test cases.

Extensively used Quality Center for defect tracking and prioritizing defects and enhancement requests after base lining the requirements.

Wrote maintained and designed automation scripts, functions and scheduled execution suites providing for test case recovery scenarios.

Generated automation test scripts using Quick Test Professional for regression testing.

Generated automation scripts in Quick Test Professional using Keyword view and Expert view.

Added verification, standard, output checkpoints in QTP for web application.

Captured the application objects using Object spy and stored in Object repository.

Performed Browser Compatibility testing in multiple versions of Internet Explorer.

Involved in converting manual test cases into automated scripts on HP Quick Test Pro (QTP).

Designed Tests Using Keyword Driven Methodology for selected areas.

Enhanced the script using Synchronization Points in QTP.

Involved in Programming with VBScript to write reusable functions and Setting up the startup files for the loading the libraries and configuration in QTP. Created Bitmap check points, Text checkpoint from active screens. Managed objects in the Object Repository.

Participated in functional walkthroughs to validate the application design against the test cases written. Reconciled financial reports with queries from Oracle database using TOAD.

Environment: J2EE, Oracle 10g, PL/SQL, BEA Weblogic Server, WebSphere, HP Quality Center 10.00, HP Load Runner 11.00 and Quick Test Professional 10.0

Innovative Solutions and Support, PA Dec 2007 – May 2009

QA Test Engineer

Eclipse 500 Avio: Eclipse project aims at providing significant enhancements to the Flat panel Display systems for the lightweight Jets in the avionic industry. These flat panel embedded systems provide various benefits including enhanced Readability, Improved Safety through Enhanced Situational Awareness, Significant Weight and Heat Savings and Adaptable to future Requirements and Mandates.

Responsibilities:

Defining and performing the Test strategies and associated scripts for the verification and validation of the application and ensuring that it meets all defined business requirements, functional and design specifications associated with the SharePoint Sites and embedded systems.

Involved in preparing Tractability matrix for 100% coverage of Requirements.

Writing problem reports for requirement issues and software issues found in testing.

Performed White Box Testing, Black Box Testing, Unit testing, regression testing, embedded system testing and re-testing. Involved in unit testing of the simulator.

Debugging C# / C++ code and structural coverage analysis.

Use of Rational Test manager tool to report, manage and track issues.

Involved in incorporating new procedures and improved technical manuals for the target aircraft.

Responsible for providing regular test reports to the management.

Wrote new training material based on functional specifications, marketing requirements, and interviews with subject matter experts.

Provided feedback to engineering on the user interface to improve product usability.

As part of a technical writing team created software user manuals, training guides, software screens, and presentation.

Environment: Windows Server 2003, Rational Test Manager 8.3, MS Excel 2003, C#/C++, Embedded software systems, MOSS 2007, ASP.NET2.0, VS2005. 0

IMS, Norristown, PA Jan 2007 – Dec 2007

Validation Analyst

Responsibilities:

Developed Test cases for LIMS and tested the LIMS application.

Involved in developing user and functional requirements and translating into specifications compliant with FDA regulations.

Validated the interface between SAP R/3 QM module and LIMS system.

Involved in creation and proper execution of individual protocols, including Installation Qualification (IQ), Operational Qualification (OQ) and Process Qualification (PQ).

Experienced in testing Electronic Document Management System (EDMS) involving functional and user-acceptance testing.

Involved in Customizing the Sample Manager, Project manager according to the URS and 21 CFR part 11.

Conducted periodic evaluation to demonstrate that LIMS system remains in a validated state in its life cycle. Standard Procedures and policies are written for all aspects of the LIMS System Validation life cycle. Documented Test Plans that contains test scripts, test cases, test data and expected results for the User Acceptance testing.

Wrote deviation investigation report, summary reports. Participate on Manufacturing Process, FDA inspection.

Developed Validation Summary Report (VSR) to summarize all validation activities.

Involved in Qualifying the Web applications, Client/Server applications according with 21 CFR part 11 requirements like Security, Audit Trail etc.

Environment: Windows 2000, Test Director Quality Center, SAP, LIMS, SQL

CERTIFICATION:

Certified in HP Quick Test Professional (Version 10.0) +

EDUCATION:

Bachelor of Technology in Computer Science Engineering J.N.T. University, INDIA

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