Mercy Mosher

530-***-**** admof3@r.postjobfree.com

**** ***** ** ********, ** 96007

SUMMARY

Self starter, good communicator, (both verbal and written) capable of handling typical and crisis situations both efficiently and effectively. Arrives at work well rested and alert; is on time and completes shift assignments.

QUALIFICATIONS

. Excels at building long term positive relationships

. Enjoys meeting new people and relates well with a variety of individuals

. Finds creative solutions to complex problems

· Calm, patient and professional during stressful situations.

· Highly effective time management and organizational skills.

· Displays polite and cheerful customer service to people from all walks of life

· Ability to perform all physical activities within job description.

. Able to keep up with high demand production

EXPERIENCE

Eligibility Coordinator-40 hours per week.

Supervisor: Tricia Faulk 858-***-****

North American Mental Health(NAMHS)(MARCH 2021-Current). 1742 Oregon St. Redding, CA 96001

•Ran Insurance Eligibility checks for all company patients

•Worked with Magellan, Cigna, and Beacon insurance companies.

•Demonstrated effective team playing and communications.

•Organized and sent No Show and treatment Suspension letters to patients as needed. Team Member- 35-40 hours per week with occasional overtime. Supervisor: Victor, 530-***-****

Jack in the Box- (July 2020- February 2021) 3098 Hwy 99 W, Corning, CA 96021

· Sought out ways to go above and beyond job requirements.

· Provided customers with information on specials and discount deals.

· Operated as full-service food provider in establishment by taking orders, preparing meals and collecting payments.

· Promoted customer loyalty by efficiently handling food and service complaints. Kitchen Specialist- 60 hours per week. Supervisors: Alberto Reyes 616-***-**** and Elizabeth Yeagley 253-***-****

Sunset Lake Summer Camp- (June 2019- August 2019) 30811 Quinnon Rd, Wilkeson, WA 98396

· Sanitized all kitchen equipment after each shift to prevent food borne illness.

· Promoted customer satisfaction by preparing food according to standard recipes with modifications based on individual customer requirements.

· Fostered exceptional dining experiences by applying effective quality assurance methods.

· Reduce health risks by following safety procedures, making food and drink items as trained, maintaining cleaning schedules, restocking regularly and sanitizing equipment according to health department requirements.

· Improved business activities by providing guest feedback and complying with long-term strategies. Receptionist- 6 hours per week Supervisor: Crystal Clemens 253-***-**** Auburn Adventist Academy- (August 2019- February 2020) 5000 Auburn Way S, Auburn, WA 98092

· Provide information such as location of office and services provided

· Welcomed all customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.

· Maintain a polite, pleasant, and professional demeanor

· Ability to relay information accurately to others

· Kept reception area clean and neat to give visitors positive first impression.

· Ensured security and identification policies were adhered to Kitchen Maintenance and Sanitation Worker- 20 hours per week. Supervisor Dorling Culliane Weimar Institute -(November 2017- June 2018) 20601 W Paoli Ln, Weimar CA 95736

· Prepared dishes for catering events or during high-volume shifts.

· Remove trash and clear kitchen garbage container

· Kept kitchen areas neat and clean by removing trash and organizing supplies.

· Disinfected counters and wiped down food prep surfaces to prevent illness and cross-contamination

from raw meats.

· Worked with chemicals such as detergent, rinse agents and sanitizers to protect customer health.

· Boosted team efficiency by keeping kitchen areas organized, clean and properly sanitized.

· Established great relationships with staff by promoting team-oriented atmosphere through use of

[Skill] and [Skill].

EDUCATION

GED Butte College, Orville, California (2021)

ACCOMPLISHMENTS

· International travel and mission work in Belize, Panama, and Kenya

· Volunteer with ACC(Adventist Compassion Care) Missions

· CPR and First AID Training

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