Payal D

Phone: 317-***-**** Email Id: admods@r.postjobfree.com

Certified Scrum Master

SUMMARY

Accomplished Servant Leader with 9 years of experience in planning, managing, developing and delivering enterprise technology projects

Certified Scrum Master with proven ability to build, coach and mentor high performing teams with a focus on Agile practices and principles

Extensive experience in implementing projects using Scrum, Kanban, SAFe (Scaled Agile Framework), XP and PMI Project management process

Excellent conceptual and working knowledge of Software Development Life Cycle (Waterfall and Agile - Scrum, Kanban, XP and TDD)

Proficient in facilitating all scrum ceremonies such as Daily Scrum, Backlog Grooming, Sprint Planning, Sprint Review and Sprint Retrospective meetings

Competent in planning and delivering a prioritized feature backlog through collaborative sessions between business and the development team

Experienced Project Manager who excels in liaising between technical and non-technical teams to achieve on-time, on-budget and on-spec project completion

Result oriented, highly motivated, organized and eye for detail with excellent communication and interpersonal skills

Ability to adapt and quickly learn new technologies

PROFESSIONAL EXPERIENCE

Senior Scrum Master

Charles Schwab Corporation, Westlake, TX (Mar 2020 – Current)

Responsibilities:

Facilitate all scrum ceremonies such as Daily scrum, backlog grooming, Sprint Planning, sprint review and sprint retrospective meetings

Coach and reinforce agile concepts, practices and framework to team members and Product Owner while resolving impediments by coordinating and collaborating with cross-functional teams

Assess the Scrum Maturity of the team and organization; coach the team to higher levels of maturity, at a pace that is sustainable and comfortable

Work on SAFe framework with other scrum teams, attended Scrum of Scrum to coordinate dependencies across other teams in Agile Release train, worked with Release Train Engineers, System Architects and system team for infrastructure requirements and to support integration testing

Attended PI planning workshops and facilitated system demo, inspect and adapt workshops for future PIs and Release Management meetings

Facilitate frequent collaboration between the development team and business stakeholders through effective feature planning and review sessions

Work with the team to help visualize their work through Kanban boards and WIP limits

Plan capacity for team based on the development team availability

Create Project Charter, Release Plans, Checklists, Change Request and Status Reports for PMO organization

Ensure that the user stories in the backlog are prioritized and estimated

Support release for builds, coordinate with Dev, QA, DBA and Support Engineers to ensure smooth release and deployment. Provide postproduction support and closing the release

Develop solution for proposed project and showed value proposition with enhanced productivity and better user experience

Used JIRA to maintain Product Backlog and Sprint Backlog and to create and track user stories, Sprint planning, tracking and managing sprints, created status reports and burn down charts

Used Confluence to maintain project documents such as project plan, project scope, and status reports and to assign tasks

Scrum Master

BHP Billiton, Houston, TX (Jul 2017 – Feb 2020)

Responsibilities:

Facilitated Daily scrum, backlog refinement, sprint planning, sprint review and sprint retrospective meetings

Reviewed the User Stories in the sprints with scrum team and identified the gaps in the functionality or the Acceptance Criteria

Monitored the burn down charts on daily basis and removed the impediments to the team to maintain the pace of the scrum team

Facilitated Scrum of Scrums and the Program Increment (PI) meetings

Participated in the bi-weekly production checkouts and releases along with the team and helped in UAT testing

Helped the team in understanding the Agile Concepts and the Agile Practices to improve the team’s delivery

Mitigated impediments during the sprint

Tracked and communicated team velocity, sprint/release progress and another metrics

Created and published weekly status reports and dashboards

Managed prioritized backlog using Rally

Scrum Master

Maersk Line, Norfolk, VA (Jun 2016 – Jun 2017)

Responsibilities:

Worked with Product Owner to prioritize Epics, Features and User Stories

Facilitated Daily Standup, product backlog refinement meetings, Sprint Planning, sprint review and sprint retrospective meetings

Managed and coached Scrum team using Agile Methodology of 2 weeks sprint cycles to deliver software on time

Ensured to address the Retrospective action items by the Scrum team/respective members before the next Sprint Planning

Gathered and reported the Velocity charts to the stakeholders

Implementing Scrum with TFS to track the progress of project and involved in creating Product Backlogs, EPICs and User Stories

Helped the team in understanding the agile concepts and the agile practices to improve the team’s delivery

Managed offshore teams working on multiple development and technical support projects

Defined and maintained key scrum artifacts: Working Agreement, Definition of Done, User Acceptance Criteria, User Stories, Product Backlog, & Sprint Backlog

Junior Scrum Master

Reliance Jio Infocomm Ltd., Mumbai, India (Nov 2011 – Jul 2015)

Responsibilities:

Managed overall project organization to ensure requirements and project deliverable dates are clearly communicated

Communicated project risks, issues, and dependencies

Proactively worked with other teams to manage dependencies, integration and testing activities

Partnered with development team members to understand opportunities and limitations of solutions being implemented

Tracked sprint progress against overall project objectives

Prepared reports and updates as needed

Collected and shared team metrics with the team and stakeholders

Project Manager (Jan 2010 – Oct 2011)

Junior Project Manager (Jan 2006 – Dec 2009)

Gammon India Ltd., Mumbai, India

Responsibilities:

Created project plan, project schedule, resource plan, task lists, target timeline and key milestones

Managed financials, budgets, invoicing and forecasting in terms of resources and costs for a financial year

Ensured timely review of the project related artefacts such as Functional Specification Documents, Database Design Documents, Technical Design Documents etc. and guided the team members to ensure that the SLAs are never missed

Project-managed large-scale initiatives involving the transition of programs to new platforms

Arranged and scheduled weekly technical and managerial meetings with clients to take detailed ordering briefs and clarify specific requirements of the projects

Directed global rollouts of new software and systems for clients

Created cost-benefit analyses and ROI assessments that were used as the basis for decision-making on proposed IT implementation projects

Used MS Project and Primavera to track projects

Ensured status reporting and escalation to senior management for any unresolved issues

Documented workflows, business processes, and business requirements via Visio, PPT, & Word

TECHNICAL SKILLS

Agile Management Tools

JIRA, Rally, Confluence, TFS

SDLC Methodologies

Scrum, Kanban, XP, TDD

Documentation Tools

Confluence, MS Office Suite, SharePoint

Technologies

HTML, CSS, XML, JavaScript, CSS, jQuery

Databases

MS Access, Oracle, SQL Server, MySQL

MS Office

Word, Excel, PowerPoint

DMS/ EDMS

SharePoint, Connections, Confluence

Reporting Tools

Tableau

Planning Tools

MS Projects, Primavera

Operating Systems

MS DOS, UNIX, MS Windows 9X/ XP/ Server 2003

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