Social Media Customer Support

A B O U T

I am a customer support agent that is seeking for a full-time position on your

company where I can apply and expand my extensive knowledge and skills for continuous improvement.

WORK E X P E R I E N C E

E D U C A T I O N

BACHELOR OF SCIENCE IN BUSINESS ADMINISTRATION, MAJOR IN FINANCIAL MANAGEMENT

Student Council Officer (2019-Present)

Polytechnic University of the Philippines 2018 - Present AWARDS

LITERARY BEE CHAMPION

Quezon City Academy September 2014

LITERARY BEE CHAMPION

Quezon City Academy September 2015

WITH HONORS

University of the East, Caloocan March 2016

WITH HONORS

University of the East, Caloocan October 2016 & March 2017 PRESIDENT'S LISTER

Polytechnic University of the Philippines March 2019 DEAN'S LISTER

Polytechnic University of the Philippines October 2019 CHAT SUPPORT AGENT

Inspiro Relia Inc. Oct. 2020 - Jan. 2021

Tracked customer's delivery progress

Attentively answered customer's queries and concerns. Sold more products more than what the customer had intended to buy through suggestive selling

Solved promotional issues that occur on the customer's purchase. RESTAURANT WAITER

Classic Savory Apr 2018

Attentively served customers and have taken my job an extra mile by suggestive selling to increase the restaurant's profit. Have been applauded for my impeccable puncuality all throughout my stay.

C O N T A C T

Phone no.: +639**-***-****

E-mail: admodj@r.postjobfree.com

LinkedIn:

www.linkedin.com/in/shawn-ray-

atienza-629a10208

Address: 33A Road 7 Bagong Pag-

asa, Quezon City Philippines

Linkedin:

www.linkedin.com/in/shawn-ray-

atienza0227

S O C I A L

Microsoft Excel

Google Sheets

Microsoft Word

Google Docs

Microsoft Powerpoint

Copywriting

Corporate blogging

Social Media Management

P R O F E S S I O N A L

S K I L L S

Creative spirit

Reliable and professional

Organized

Team player

Fast learner

Motivated

Analytical

Punctual

P E R S O N A L S K I L L S

SHAWN RAY R.

ATIENZA

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