PETER COFFEY

Phoenix, AZ • 602-***-**** • admoda@r.postjobfree.com

Regional Director Human Services

Behavioral Health • Integrated Health • Outpatient/Inpatient Services

~ Offering extensive career in overseeing integrated health services across healthcare facilities ~

Behavioral Health/Human Services Executive with progressive career encompassing executive-level roles across patient-facing and administrative operations. Successful at building and leading high-performance teams that collaborate to achieve aggressive program goals and quality expectations. Highly effective at leveraging stakeholder relationships to drive internal improvements to care, patient satisfaction and staff performance. Recognized as an expert in mental health with demonstrated ability to drive the integration of clinical and behavioral health services to provide a unified health system for patients. Highly knowledge of regulatory standards, including Medicare, Joint Commission, Arizona state and HIPAA guidelines, as well as meeting the needs of tribal/cultural requirements.

Areas of Excellence:

Healthcare Operations Oversight • Behavioral Health Leadership • Integrated Health & Human Services • Risk Analysis

Regulatory Compliance & Standards • Team Development & Leadership • Stakeholder Engagement • Patient Services

Strategic Vision • EMR Implementation/Administration • Change Management • Service Line/Program Improvements

Professional Experience

New Life Wellness Center 1/2021 – 5/2021

Chief Clinical Administrator

Recruited to the organization to lead the start-up and ongoing leadership of a Behavioral Health Treatment Center. Agency goal is to also open residential treatment center as well as other treatment programs in 3 other cities in state of AZ under my leadership. The Chief Clinical Administrator serves on the Governing Board as part of the leadership team and devises strategies and plans for the clinical department according to company standards for excellent service and growth. Plans and oversees all patient care or administrative operations and programs. Provides clinical growth and supervision for department staff and is responsible for maintaining budget and resourcing.

QUAIL RUN BEHAVIORAL HEALTH, Phoenix, AZ 2016 – 1/2021

Director of Behavioral Health Integration Services/Outpatient Director

Recruited to the organization to lead the start-up and ongoing leadership of the Behavioral Health Integration Service line while simultaneously directing Outpatient services for this 102-bed facility. Hold direct accountability for overseeing all operational functions, including compliance management, budget administration, records management, process improvement, contract management and stakeholder relations. Build, develop and lead a staff of 12 direct reports, providing ongoing mentoring and leadership to ensure optimal performance.

Designed, implemented and managed a psychiatric triage program within a medical center emergency department at Honorhealth. The Psychiatric Triage evaluates and assesses patients who have presented at the emergency department after a suicide attempt, with suicidal ideation, homicidal ideation and/or psychosis. The Psychiatric Triage program staff provides assessment and then referral/disposition to inpatient psychiatric hospitals, outpatient programs and petition patients if required. Assisted in development of electronic medical record playground scenarios for psychiatric patients as part of Honorhealth employee orientation. Trained psychiatric staff for the program and directed the transition of the staff into the program to ensure integration between the psychiatric staff and the emergency department staff including physicians.

Designed and implemented a behavioral support system consisting of mobile assessment for HonorHealth emergency rooms, psychiatric support for patients on medical floors, psychiatric assessment and support for primary health clinics and additional behavioral health services.

Presented program to shareholders, including Honor Health leadership and physician leadership teams, demonstrating benefits of mobile assessment services to gain buy-in.

Built partnership with Honor Health system, integrating the new service line into 5 hospitals/facilities; directed all integration aspects, including clinical oversight, clinician training and quality service monitoring.

Successfully supported the completion of 180+ assessments in first 6-months, 80% higher than projected volume. Achieved 54% conversion for direct admissions into the hospital.

Established and continue to manage administrative procedures to ensure attainment of corporate goals.

Created and implemented training program for internal and HonorHealth resources in the assessment systems; designed a mock assessment training strategy to support employees in learning the process.

Developed and implemented processes and standards for the Outpatient program, including prior authorizations, utilization review and case management procedures. Assisted in managed care contracting.

Partnered with clinicians and business professionals to coordinate and lead community education events to promote health programs and drive awareness.

Continuously introduce new treatment modalities and build partnerships within the community to provide additional resources and support for behavioral health patients.

IASIS HEALTHCARE/ST. LUKE’S BEHAVIORAL HEALTH, Phoenix, AZ 2005 – 2016

Director of Therapy Services/Social Service

Progressed internally, expanding position scope to meet operational demands of this 126-bed psychiatric hospital. Provided strategic leadership of inpatient and outpatient services, including leading daily operations within 2 substance abuse clinics and a mental health clinic. Planned, implemented and administered inpatient and outpatient programs for behavioral health. Built, trained and managed staff of 3 direct and 45 indirect reports.

Oversaw the start-up of a new outpatient facility in Chandler, leading the development and start-up aspects, including securing licensures, onboarding staff and establishing processes and procedures.

Implemented standards and processes for all aspects of the behavioral health program, including treatment modalities, accreditation, health insurance requirements and financing options.

Led the introduction of a serious mental illness (SMI) program providing direct care for pediatric through geriatric patients who have been diagnosed as SMI. Administered care for patients with substance use disorder, as well as depression, anxiety, PTSD and other mental health disorders.

Developed and implemented the risk assessment scale for inpatient services to ensure all patients receive the care and treatment required for optimal outcomes.

Built partnership with McKesson to support the rollout and ongoing management of new electronic medical records (EMR) system. Provided information regarding behavioral health services to support build-out.

Established community partnerships with agencies to support patients with locating housing and resources.

Recognized as subject matter expert (SME) on behavioral and integrated health; selected to lead numerous presentations and community education events.

Served as Incident Commander on the hospital’s Disaster Response team, working with cross-functional resources to develop plans for effectively responding to and managing all emergencies/incidents.

Monitored and reported on the use of diagnostic services, inpatient beds, facilities and staff to ensure effective use of all resources; identified service issues and rolled out improvements as needed.

Maintained compliance and accreditation standards for Joint Commission, Medicare and Arizona state surveys.

Supported the relocation of an existing outpatient facility, handling all development tasks, including finding location, securing leases and ensuring regulatory compliance.

LASIS HEALTHCARE/ST. LUKE’S BEHAVIORAL HEALTH, Phoenix, AZ 2003 – 2005

Therapist III/Social Services

Recruited to organization to provide counseling and support for patients dealing with substance abuse and/or mental health issues. Provided group and individual therapy sessions, conducting patient assessments and established recovery plans and treatment options. Built and managed partnerships with other healthcare professionals/resources.

Facilitated risk assessments for patients and provided additional services and resources to support them through their entire recovery process.

Educated patients, families and the community on mental and physical illness, abuse and medication, as well as available resources within the community.

ARIZONA DEPARTMENT OF JUVENILE CORRECTIONS, Phoenix, AZ 1998 – 2003

Mental Health Treatment Coordinator/Psychology Associate

Brought into the role during the early start-up stages of the new facility. Coordinated and administered the separation program for facility housing 315 juvenile inmates. Provided leadership and direction for team of mental health professionals to ensure the delivery of quality support and treatment for all inmates. Recruited, hired, trained and managed new team members to support the needs of all detained youth.

Partnered with Tribal Medicine Group to set-up and participate in sweat lodges for detained tribal youth.

Provided individual and group therapy sessions to assist inmates in overcoming dependencies, adjusting to life and reducing criminogenic risk.

Worked closely with families, probation officers, law enforcement and youth rights advocates to provide information regarding treatment options and plans.

Recognized as mental health expert, providing guidance for staff on identifying risks and establish treatment.

Education

OTTAWA UNIVERSITY, Phoenix, AZ – Master of Arts, Professional Counseling

Certificate of Advanced Graduate Studies in Marriage and Family Therapy

Professional Development

National Certified Counselor #46578

Arizona Licensed Professional Counselor #11212

Thinking for a Change Trainer/Trainer of Trainers

Limit and Lead Trainer/Trainer of Trainers

Certified Master Hypnotherapist

Trainer: DSM5, ICD10, Cultural Competency, Ethics, Supervision

Rational Emotive Therapy Training

Leadership & Board Experience

Elected Chairperson – Arizona Board of Behavioral Health Examiners (June 2018 – November 2020)

Re-appointed to the Arizona Board of Health Examiners as Professional Member by Governor Ducey (July 2017)

Appointed to the Arizona Board of Health Examiners as Professional Member by Governor Brewer (August 2014)

Former Member of Credentialing Committee with Center of Credentialing and Education

Publications & Presentations

Authored, Insights into Working With Mentally Ill Offenders in Corrections. Published in Corrections Today Magazine April/May 2012 p52-55.

Authored, Thinking Controls Behavior, St. Luke's Behavioral Health Perspectives, Volume 1 Issue 2,

Suicide Help: When Laughter Isn't the Best Medicine, Arizona Republic, September 8, 2014, commentary

Endless Sun in an Endless Supper, Arizona Republic, September 1, 2014 Interview

Depression and Suicide Prevention, Fox 10 Morning Show, Phoenix, August 13, 2014

Summer Seasonal Affect Disorder (SAD)in Arizona, KJZZ Public Radio 91.5 FM, August 20, 2014, On Air Interview

Chip Coffey, MAPC, LPC, NCC, Director of Therapy Services, explains mental illness and shares tips for how to best help with a loved one who has mental illness. Charlie Bolts Internet Radio Show, July 26, 2014, On Air Interview

Chip Coffey Comments on the Dangers of Neknominate - a Popular Deadly Drinking Game, Fox 10 Phoenix, February 20, 2014, Taped Interview

Pets Provide Children with Valuable Life Lessons, SanTan Sun News, January 2014, Interview

One Day at a Time...30 Ways to Improve Your Health Over the Next Month, Arizona Republic's Living Well, January 2014, Interview

Understanding Suicide in Adolescents, Arizona Republic's Living Well, September 4, 2013, Interview

Listen Up: How to Build a Stronger Bond with Teens, MASK Magazine, Summer 2013, Interview

How to Talk to Your Kids About Peer Pressure Regarding Drugs and Alcohol, Good Morning Arizona- KTVK, August 3, 2013, On Air Interview

She wore a raspberry ombre: Fun dyes are in - Chip Coffey, director of therapy services, comments on the psychology behind the popular trend, The Arizona Republic, Interview

Breaking Free from Needle Phobias, Arizona Republic's Living Well, April 3, 2013, Interview

11 Habits to Improve Your Sleep, Ehow.com, March 6, 2013, Interview

Armed in Arizona: Chip Coffey, Director of Outpatient Services at St. Luke's Behavioral Health Center, Address Mental Health Issues in Arizona, NBC 12 News, February 1, 2013, Live Interview

Co-Parenting Strategies for Divorced Parents, Mom.me, January 20, 2013, Interview

Household Items Used for More than Keeping Tidy; Inhalant Abuse a Growing Concern, January 22, 2013, Media Release

Got the Winter Blues or Possibly Something More Serious?, January 15, 2013, Media Release

Mental Health Experts Seek Clues Behind Killers, USA Today, December 15, 2012, Interview

Advice on Handling Holiday Gift-Buying Anxiety, East Valley Tribune, November 16, 2012, Interview

Summer Blues: What You Need to Know About Summer Seasonal Affective Disorder, Yahoo News, August 16, 2012, Interview

Summer Associated with Increase in Drug and Alcohol Abuse, Examiner, June 21, 2012, Interview

Working as "Superman" Has Pros, Cons, Phoenix Business Journal, June 6, 2012, Interview

Ways to Manage Work-Related Job Stress, GoodTherapy.org, May 8, 2012, Interview

What Does Unhealthy Look Like? Ahwatukee Foothills News, April 26, 2012, Interview

What Does Stress Look Like? East Valley Tribute, April 20, 2012, Interview

Stress at Work May be Affecting You Long After Your Shift Ends, Examiner, April 14, 2012, Interview

Pressure in the Workplace, AZ Business Magazine, April 12, 2012, Interview

Many Adults Start Suffering from Depression in Teen Years, EmpowHER, March 8, 2012, Interview

Valley Bath Salt User Profiled on "Intervention", CBS 5- Phoenix, February 20, 2012, On Air Interview

St. Luke’s Behavioral Health Center Director Chip Coffey Appearing on A&E’s “Intervention”, February 17, 2012, Taping of Intervention

Holiday Stress: An Unwelcome Guest December 16, 2011, Media Release

Chip Coffey featured on CBS5- Phoenix Smart Start, October 31, 2011, On Air Interview

Back-to-school Guide to Prevent Cyberbullying, July 28, 2011, Media Release

"Bullying" The Schoolyard and Beyond, The Maryvale Revitalization Project, July 10, 2014, Documentary Project, subject matter expert/interview

More Teens Experiment with Prescription Drugs in the Summer, KTAR-Phoenix, June 22, 2015, Interview

Learn About the Differences in Depression Between Men and Women”, KFYI- Phoenix, September 1, 2015, Interview

Major Depressive Disorder, KTAR-Phoenix, May 15, 2015, Interview

Mindfulness- How to Live in the Moment, Article Arizona Republic, May 1, 2015

Arizona is among worst for fatal binge drinking, KTAR-Phoenix, January 13, 2015, On Air Interview

Holiday tips for staying financially stress-free, KTVK Channel 3-Phoenix, December 6, 2015, On Air Interview

Youth and Alcohol, The Maryvale Revitalization Project, July 2015, Documentary Project, subject matter expert/interview

Summer Time Blues, Phoenix Magazine June 2016, Interview

Summer Seasonal Affective Disorder, KTVK Channel 3, Phoenix June 7, 2016 On Air Interview

Summer Seasonal Affective Disorder, KTVK Channel 5, Phoenix June 7. 2016 On Air Interview

Summer Seasonal Affective Disorder, Fox Channel 10, Phoenix June 7, 2016 On Air Interview

Summer Seasonal Affective Disorder, KTAR- Phoenix, June 7, 2016 Taped Interview

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