Larry Lopez

Antioch, CA

admnug@r.postjobfree.com

925-***-****

Motivated and hardworking, successfully multitasking in a fast-paced environments. Bringing skills to support team and customer needs with fast, high-quality assistance. Profcient in keeping work-area clear, foors clean and supplies stocked. Good relationship- building and time management abilities. Authorized to work in the US for any employer

Work Experience

Customer Service Representative

Maximus - Remote

May 2021 to Present

• Provided assistance to clients

• Answered phone and assisted clients and customers with changes

• Provided excellent technical support

• Operated the live chat

Restaurant Busser

Melo's Pizza & Pasta - Brentwood, CA

December 2017 to October 2018

• Cleared tables efficiently to maintain high turnover rate and minimize wait times.

• Restocked condiments and drink station supplies to maintain customer satisfaction.

• Monitored customer movements and quickly cleared empty tables for future customers.

• Serviced adequate levels of supplies such as linens and trays and restocked low items. Dishwasher

Melo's Pizza & Pasta - Brentwood, CA

June 2018 to September 2018

• Loaded and unloaded dishwashers, washing by hand large pots or items used on continuous basis.

• Kept dishware, glasses and utensils ready for all customer needs by quickly scraping, washing and restacking items.

• Scrubbed pots, pans and trays by hand or cleaned using industrial washing machine.

• Cleared trash and washed work area tables, walls, refrigerator equipment, cooking equipment and floors to keep sanitized kitchen.

• Sanitized counters and wiped down surfaces following food preparation to prevent cross-contamination from raw meats.

• Unboxed, stored and organized incoming kitchen supplies with every delivery. Cashier

McDonald's - Brentwood, CA

February 2017 to June 2017

• Assisted with purchases, locating items and signing up for rewards programs.

• Helped customers find specific products, answered questions and offered product advice.

• Operated cash register, collected payments and provided accurate change.

• Wiped down counters and conveyor belt to remove debris and maintain cleanliness. Education

High school diploma

La Paloma High (Continuation) - Brentwood, CA

February 2019 to April 2019

Skills

• Table Bussing

• Organizational skills

• Mentoring

• Cash management

• Restaurant industry expertise

• Merchandise restocking

• Quality control

• Product recommendations

• Technical support

• Cleaning Experience

• Help Desk

• POS

• Food Safety

• Customer support

• E-commerce

• Live chat

• IT Support

• Active Directory

• Account Management

• Troubleshooting

• Computer Networking

• Desktop Support

• Typing

• Computer hardware

• Databases

• Network Support

• LAN

• Operating Systems

Certifications and Licenses

Microsoft Office Specialist

May 2016 to Present

Certiport.com

MXCY-sFwd

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