Summary:

Overall *.* Experince in Supporting Business solution software and analyzing business operations, IT Focusing on Data Warehousing,ETL Process, Business Intelligence and End server/client environment consisting operating system Linux (Unix, solaris)

Good Knowledge in Production support Monitoring & Trouble shooting.

Good knowledge in Unix and SQL.

Extensive experience in developing Complex queries using SQL Server,Oracle,PL/SQL.

Development mapping in Informatica to load the data from various sources into Data warehouse

Understanding the requirements and functional specifications of application.

Good Knowledge in Remedy (Ticket monitoring tool) and Production Support.

Database Development and Analysis,Data Profiling and Data Analysis,Data Mining.

Resolving on going maintenance issues and bug fixes,monitoring as well as performance tuning of mapping and sessions.

Conducting system study coordinating with team members for maintenance & support.

An effective communicator with excellent relationship management skills and strong analytical, problem solving & organizational abilities.

Understanding business process, study and analyze work flow to design solutions (As-Is, To-Be and Why Analysis and Freezing).

Exceptional communication, collaboration & team building skills with proficiency at grasping new technical concepts quickly and utilize the same in a productive manner.

Working on Build of project or environment Driving the Change Management and Problem Management within the ITIL

Education Details:

Master of Business Administration(PCCOE)Pune University:07.63 CGPA

Bachelor of engineering (ISB&M Scoool of Technology) Pune University: 60.53% 2015

Diploma in Comp.Engg. (ABIT ) MSBTE University:63.24% 2011

Skills:

Effective speaker and writer, practiced at public presentations and interpersonal communications. -Strong leader, experienced at managing a team and pushing them to meet company goals. -Expert at budgetary analysis and implementation of budgetary guidelines. -Skilled problem solver, experienced at trouble-shooting all aspects of business management. -Innovative thinker, always searching for new and improved methodologies to improve business operations.

Analyze client needs and develop strategies for meeting those needs more efficiently.

Oversee quality assurance programs.

Oversaw staff of 30 employees.

Technical Skills:

Operating Systems: Unix, Linux, Solaris Windows XP/7/8/Pro

Language: SQL/PLSQL, C

Scripting Language: HTML, Shell Scripting.

Databases: ORACLE 10g,11g, MS SQL

Ticket Monitoring Tools: BMC Remedy

MS-Office

Professional Experience:

Company: SmartCloud Infotech pvt ltd Date Jan 2021– Till Date Project: Smart Commute

Role: Business Analyst and Implementation Engineer

Role & Responsibilities:

Develop business architecture using requirements such as scope,processes,alternatives and risks.

Analyze client’s business requirements and process through document analysis,interviews,workshops and workflow analysis.

Conduct 3+ levels of testing including functional,regression,user acceptance,integration and performance to verify the client’s needs are met.

Communicate client’s business requirements by constructing easy –to understand data and process models.

Engage client to gather software requirement /business rules,and ensure alignment with development teams.

Identify and reconcile errors in client data to ensure accurate business requirements.

Draft and maintain business requirements and align them with functional and technical requirements.

Company: Sujeet Technology Solutions pvt ltd Date Jan 2018– Dec 2020 Project: Routematic

Role: Production Support Engineer

Project Description :

This project is specially design for getting the all Transportation, Roastering,and Routematic appliacation we can done for Internet or mobile. In this project we can use 4 modules which is connected to each other. All modules can provides Employees Services and Roastering. Application should be apply admin,master,employees,transport admin.

Role & Responsibilities:

Application Production support Monitoring & Trouble shooting ( L1 / L2 Support).

Proactive Monitoring.

Deployment of the Application changes and Operational Support

Exceptional communication, collaboration & team building skills with proficiency at grasping new technical concepts quickly and utilize the same in a productive manner.

Working on Build of project or environment Driving the Change Management and Problem Management within the SLA

Possess extensive knowledge of Remedy and Production Support.

An effective communicator with excellent relationship management skills and strong analytical, problem solving & organizational abilities.

Interacting with the client on various forums to discuss the status of the project regarding the functionality.

Deployment of the Application changes and Operational Support.

Extending post-implementation, application maintenance and technical support to the client.

Working on Production and Non-Production, Outages and Priority issues.

Working on Build of project or environment and server migrations.

Driving the Change Management and Problem Management within the SLA.

Creation, managing, working and task implementation.

Handling Outages issues.

System Experience, SSH, Managing different Production Environment.

Environment : Linux Environment, BMC Remedy,ControlM, Putty, Oracle 10g, SQL /PLSQL,ITIL,Microsoft Office suite,Agile Software Developement

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